Information

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• Unit 4

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Information

• Unit 4

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Coping with difficult language
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Coping with difficult language

• Learning Goals
• Vocabulary
• Spelling Repeating Explaining
• Grammar
• Could ? How ?

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Neil Leeman
Tina Carey
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Listen and try to answer the questions

• 1. Whats Neils problem?
• 2. Where can Neil find the answer?

He doesnt understand an abbreviation.
On the Net Lingo website.
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Listen again, fill in the gaps

• I dont ____________ an abbreviation on page 6.
• Its sales jargon. What does it ______?
• Good question, I dont _______.
• Does B ____________ business?
• Im not sure, but I _____ its netlingo dot com.
• How do you _______ netlingo?

understand
mean
know
stand for
think
spell
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Fill in the gaps P96-1
mean

• 2. A What does this ________?
• B I dont _______.
• 3. A I think B2B means business-to-business.
• B Are you ______?
• 4. A What does UPS _________ for?
• B United Parcel Service.
• 5. A Do you __________ this email in English?
• B Yes.

know
sure
stand
understand
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Brainstorming

• What Internet language do you already do?

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Matching

• business
• business to business
• short message service
• organization
• electronic mail
• compact disc
• digital video disc
• world wide web
• company
• company in the United kingdom
• at

• _at_
• email
• www
• .com
• .biz
• .co.uk
• org
• DVD
• CD
• SMS
• B2B

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• What is Netlingo?
• It is an online dictionary!

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(No Transcript)
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Neil is on the phone talking to a customer.
Listen and finish the form
Sammerson
Hughes
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Listen again, fill in the missing questions

• 1.________________________________________
• 2.________________________________________
• 3.________________________________________

Could you say that again?
Could you speak more slowly, please?
Could you spell that, please?
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Communication Practice 10

• Student A Page 80
• Student B Page 88

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4.2 Writing Simple Emails

• Learning Goals
• Vocabulary
• Simple email language
• Grammar
• Possessive adjectives
• Possessive s and of

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Listen and fill in the gaps

• I _____ ten to fifteen emails a day, to
  colleagues and friends.
• I _______ about thirty or forty messages a day,
  from colleagues and customers.
• I dont _______ messages in English.
• I ______ emails in English. I understand about
  50.

send
receive
write
read
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• Use read, receive, send, and write to make
  more sentence about emails.

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Read 4 emails on page 26-27

• 1. Who would like to go to the training course
  and what are their telephone numbers?
• Silvia Lardi (39 02449690791)
• Antonio Amato (39 06049509267)
• 2. Underline all the possessive adjectives

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GrammarPossessive s and of

• Wheres Andrews office?
• Whats Toms number?
• (Use s with people)
• Hes the manager of the Rome office.
• Whats the number of the London office?
• (Use of with place)

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Exercise e

• 1. 39 02449690791, extension 34
• This is ________________________.
• 2. antonio.amato_at_cc-s.it
• This is ________________________.
• 3. 39 06049509267
• This is ________________________.
• 4. lardi_at_cc-s.it
• This is ________________________.
• 5. 41 2290887250, extension 165
• This is ________________________.

Sylvias phone number
Antonio Amatos email address
the phone number of the Rome office
Silvia Lardis email address
Susanne Flores phone and extension number
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Grammar practice on P97-4

• Key
• 1. their 2. his 3.her
• 4. our 5. My 6. your
• 7.of 8.s

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Communication Practice 11

• Student A Page 80
• Student B Page 88

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4.3 Using the Internet
Learning Goals Vocabulary Computer
Language Grammar Can/cant
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Brainstorming

• What Internet sites people often visit ?
• Do you know some websites about stores,
  transport, TV, companies and manufacturing?

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Cultural point

• While the Internet is part of most peoples
  everyday life, there are still parts of the world
  where the use of computers is less well spread.
• Do you read a lot of books? Where do you buy
  them?
• What sort of music do you like? Where do you buy
  your CDs?
• Where do you book your holidays/flights?

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Top Websites
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(No Transcript)
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(No Transcript)
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Read about the companies and fill in the gaps
computer

• You read e-books on a __________.
• Adobe Reader is _________.
• Customers ________ music from itunes.
• iTunes doesnt sell songs on CDs. The songs are
  computer _________.
• If you download a file, you ________ it on your
  computers hard drive.
• iTunes customers ________ music from their
  computers to CDs.
• iTunes sells CD covers to download and ______ on
  paper.
• You can _______ easy Jet flights by phone or
  online.

software
download
files
save
copy
print
book
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Vocabulary practiceP97-5
software

• Computer
• a document
• download

files
print
save
copy
files
music
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4.3.2 Read the text and finish the sentences
can

• You _______ buy books from Amazon.
• You _______ read e-books with Adobe software.
• You _________ for Adobe software.
• You _______ buy songs from itunes.
• You _______ buy CDs from iTunes.
• Easy jet flights ______ free on the Internet.
• Easy jet __________ tickets.

can
dont pay
can
cant
arent
doesnt print
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Listen Answer

• 1. What are they talking about?
• 2. Whats the website address?

They are talking about booking train tickets
online.
SNCF.com
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Listen and answer more questions

• Whats the name of train company?
• What country is the company in?
• Can you read the website in English?
• Can you pay for tickets by credit card?
• Can you receive tickets by mail in the UK?

SNCF.
France
yes
yes
yes
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Communication Practice 12

• Student A Page 80
• Student B Page 89

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Ask your partner about a website they use
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Thank you very much!