Lesson Learned from the Standards Pilot Project

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Lesson Learned from the Standards Pilot Project

• The Impact of the Standards Reviews on the
  Organization/Institution

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Impact of the Standards

• Amy Bartnick Blume, IFSA-Butler
• Rebecca Hovey, SIT Study Abroad
• Rosemary Sands, St. Norbert College
• Bruce Sillner, SUNY New Paltz

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Impact of the Standards

• Scope of the pilot review
• Motivations for pilot participation
• Survey from peer reviewers
• Expectations and outcomes

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Scope of the Pilot Review Overview

• Organization and program specific interface
• Single program vs. large set of programs
• Quality/integrity of management structures
• Query Response Grid for rapid assessment for
  programs

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Scope of the Review Query Response Action Plan
Grid
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Scope of the Pilot Review Institutional Capacity
Outcomes

• Instilling an Assessment culture
• Merits of assessment and evaluation
• Operational assessment tools
• Forum standards adaptation

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Motivations for Pilot Participation

• Approval/validation
• Reinforcement of needs
• Review of internal procedures/documents
• Altruism
• Increased visibility (internal/external)

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Motivations for Pilot Participation

• Approval/validation
• Peer approval
• Showcase what and how we do it
• Peer validation
• Self-approval
• Reinforcement of needs
• Tool for personnel and funding needs
• Lever to higher administration/consultant

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Motivations for Pilot Participation

• Review of internal procedures/documents
• Fresh eyes
• Self assessment of right
• Self assessment of areas where lacking
• Altruism
• Contribution to study abroad community
• Benchmarks

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Motivations for Pilot Participation

• Increased visibility (internal/external)
• Recognition by peers
• Put organization on the map
• Opportunity to let campus know recognition

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Survey from Peer Reviews

• Reaction from upper administration?
• Organization receptive to change?
• Report and process make impact? How?
• Did organization suggest areas where you could
  assist office?
• Strike a balance between identifying
  problem/providing solution? How?

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Expectations and Outcomes

• For the Program/Office
• For the University/Organization
• For the Study Abroad Community

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Expectations/Outcomes

• Program/Office
• Insights and recommendations from outside
  reviewers
• Analysis of strengths and weaknesses
• Direction for future development
• Comparison against national/international
  standards

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Expectations/Outcomes

• Program/Office
• Validated staff concerns
• Clarified issues and provided context
• Helped in setting priorities for future
  development
• Opportunity to participate in Forums QUIP
  through expedited process
• Awareness of additional resources

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Expectations/Outcomes

• University/Organization
• Contribution to institutional assessment
• Quality commitment documented from outside
• Positive marketing value
• Recognition and judgment
• Study Abroad Community
• Contribution to future
• Contribution to profession

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Discussion/Questions

• Are there other impacts that we have not
  mentioned?
• How have you shared these results internally and
  externally?
• What have been positive repercussions on
  campus/organization? Do you have the resources to
  deal with these?
• Given these impacts, why would your organization
  decide NOT to participate in the QUIP process?
  What are your campus barriers and obstacles?

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Contact Information

• Amy Bartnick Blume
• abartnic_at_butler.edu
• Rebecca Hovey
• rebecca.hovey_at_worldlearning.org
• Rosemary Sands
• rosemary.sands_at_snc.edu
• Bruce Sillner
• sillnerb_at_newpaltz.edu

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