Job Satisfaction and Commitment

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Job Satisfaction and Commitment
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• Job satisfaction
• Job Commitment

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Job Satisfaction

• Influenced by the job itself, organizational
  characteristics, and personal orientation
• Theories of job satisfaction

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Alienation

• An existential condition resulting from the
  change in the quality of work caused by
  industrialization

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Four Dimensions of Alienation

• Under capitalist production, workers are
• 1. Alienated from the products they make

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• Alienated from the process of work
• Scientific management
• Bureaucratic control
• Separation of work from other aspects of life

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• Alienated from species being
• A key feature distinguishing humans from other
  animals is our creativeness
• Thus, work reduces humans to no more than
  adjuncts to machines or animals

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• Alienated from others
• Work in factories isolates people from each other

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Herzbergs Satisfiers and Dissatisfiers

• The factors that are involved in job satisfaction
  are not the same ones that cause dissatisfaction

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• Satisfiers

• Dissatisfiers

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Factors Related to Job Satisfaction

• Intrinsic to the job
• Extrinsic to the job

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Factors Intrinsic to the Job

• Autonomy closeness of supervision
• Work load
• Self actualization (growth, opportunity to be
  creative and use skills to full potential)

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Factors Extrinsic to the Job Organizational
Characteristics

• Organizational structure and policies
• Pay perception of justice
• Policies related to worker interaction

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Personal Factors Influencing Job Satisfaction

• Age, gender, education, race

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Societal Factors Influencing Job Satisfaction

• Economic conditions --- national and local
• Work in other countries

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Consequences of Job Satisfaction

• Spill over to other areas of life
• Citizenship and involvement
• Job commitment

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Job Commitment

• Both are related to behavioral reactions to work

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Behavioral Manifestations of Satisfaction and
Commitment

• Absenteeism
• Resistance and sabotage