Title: Welcome to
1Welcome to
Quoting and Booking in One Tool !
- At Towne Air Freight, we are constantly working
to better understand our customers needs and
provide services and tools that meet those needs.
Our modifications to our booking process online
are the latest example. is a
simple and easy to use tool to quote and book
your shipments with us! As improved as it is
already we have more in store and look forward to
bringing you additional enhancements soon. We are
excited about our future and the opportunity it
gives us to serve our customers and exceed their
expectations. Please take a few minutes to get
familiar with
2WWW.TOWNEAIR.COM
3Definitions
- My Move Saved list of previously booked
origin/consignee combinations. Designed for
simplified data entry. Instead of retyping same
information you can simply choose a My Move - New Move Choose this option if you are entering
a new move or do not have any saved moves in the
My Move drop down list. - Drop at TAF Dock Choose this if you are
dropping freight to us at TAF origin dock - TAF Dock Hold Notify Choose this option if we
are holding your freight and notifying your local
cartage agent to pickup from TAF destination
dock. - Save Move Continue Click this to save your
origin/consignee combination into your My Moves
drop down list. - Recent P/U drop down list of recently entered
pickup locations - Recent Delivery drop down list of recently
entered delivery locations - TAF PRO - If you are using our new TAF PRO
Bills please enter the TAF PRO on the
paperwork. (Industry Customers Only) This will
allow you to have One Number from Booking to
Invoicing ! - Freight Notification Check the boxes that
correspond to when you would like an email or
text message notification of freight status. - Confirmation Page Page that comes up when you
have entered all the shipment info and have your
quoted charges. Not a booked shipment yet until
you click on the Book It! Button. - Book It! Button at the bottom of the
confirmation page that will enter your shipment
into our systems.
4Step 1 Login with your username/password
Then Click on Customer Tools TowneBook
5Step 2 Choose Bill To Acct , and then My Move
or New Move. My Moves will be empty until you
save your first move.
6Step 3 Service Type Options
- You choose Pickup or Drop at TAF Dock for Origin
Info. - If you choose Pickup, fields will appear for the
information necessary. Enter Name and click
Search to display list of known Pickup locations.
This increases quoting accuracy. Note If you
free form an address we will assume a
surface/door pickup. - Drop at TAF Dock will show you a list of TAF
locations to choose. - If you have scheduled pickups using Townebook
they will be listed in the Previous Pickups drop
down list - Destination information works similar to Pickup
information. - Choose Delivery if we are to deliver the
shipment or TAF Dock Hold Notify - For Delivery, fill in required fields. Enter
Name and click Search to display list of known
Delivery locations. This increases quoting
accuracy. Note If you free form an address we
will assume a surface/door delivery. - Choose Save Continue to save move to My Moves
for future use or just simply choose Continue to
proceed to Freight Shipment detail page
7My Moves If you click SaveMove Continue it
will put the origin/cons combo into My Moves drop
down list for later use. Simplified Data Entry
tool.
Click to add move to MY MOVES
8Step 4 Enter PCS/WGT/REF etc
If you are using a new TAF PROBILL (Industry
Customers) than Select Yes in the TAF Probill
field and enter your TAF PRO Bill (2XXXXXXXX)
from the paperwork. Otherwise choose No. Note
Shipment Status Notifications will be derived
from Web Profile
9Step 5 Confirm and Book
By clicking the Book It! Button you will book the
shipment, and be given your final Confirmation
Number
10Confirmation Page
Print your ProBill by clicking on the View/Print
Pro Bill link
11MyTowne - Web Profile - Place to change your
password, update contact info, delete any old My
Moves entries and set freight status email
preferences. These settings will be your default
for every move but changeable by you on a move by
move basis if necessary.