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Welcome to

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Our modifications to our booking process online are the latest example. ... Quoting and Booking in One Tool ! WWW.TOWNEAIR.COM. Definitions ... – PowerPoint PPT presentation

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Title: Welcome to


1
Welcome to
Quoting and Booking in One Tool !
  • At Towne Air Freight, we are constantly working
    to better understand our customers needs and
    provide services and tools that meet those needs.
    Our modifications to our booking process online
    are the latest example. is a
    simple and easy to use tool to quote and book
    your shipments with us! As improved as it is
    already we have more in store and look forward to
    bringing you additional enhancements soon. We are
    excited about our future and the opportunity it
    gives us to serve our customers and exceed their
    expectations. Please take a few minutes to get
    familiar with

2
WWW.TOWNEAIR.COM
3
Definitions
  • My Move Saved list of previously booked
    origin/consignee combinations. Designed for
    simplified data entry. Instead of retyping same
    information you can simply choose a My Move
  • New Move Choose this option if you are entering
    a new move or do not have any saved moves in the
    My Move drop down list.
  • Drop at TAF Dock Choose this if you are
    dropping freight to us at TAF origin dock
  • TAF Dock Hold Notify Choose this option if we
    are holding your freight and notifying your local
    cartage agent to pickup from TAF destination
    dock.
  • Save Move Continue Click this to save your
    origin/consignee combination into your My Moves
    drop down list.
  • Recent P/U drop down list of recently entered
    pickup locations
  • Recent Delivery drop down list of recently
    entered delivery locations
  • TAF PRO - If you are using our new TAF PRO
    Bills please enter the TAF PRO on the
    paperwork. (Industry Customers Only) This will
    allow you to have One Number from Booking to
    Invoicing !
  • Freight Notification Check the boxes that
    correspond to when you would like an email or
    text message notification of freight status.
  • Confirmation Page Page that comes up when you
    have entered all the shipment info and have your
    quoted charges. Not a booked shipment yet until
    you click on the Book It! Button.
  • Book It! Button at the bottom of the
    confirmation page that will enter your shipment
    into our systems.

4
Step 1 Login with your username/password
Then Click on Customer Tools TowneBook
5
Step 2 Choose Bill To Acct , and then My Move
or New Move. My Moves will be empty until you
save your first move.
6
Step 3 Service Type Options
  • You choose Pickup or Drop at TAF Dock for Origin
    Info.
  • If you choose Pickup, fields will appear for the
    information necessary. Enter Name and click
    Search to display list of known Pickup locations.
    This increases quoting accuracy. Note If you
    free form an address we will assume a
    surface/door pickup.
  • Drop at TAF Dock will show you a list of TAF
    locations to choose.
  • If you have scheduled pickups using Townebook
    they will be listed in the Previous Pickups drop
    down list
  • Destination information works similar to Pickup
    information.
  • Choose Delivery if we are to deliver the
    shipment or TAF Dock Hold Notify
  • For Delivery, fill in required fields. Enter
    Name and click Search to display list of known
    Delivery locations. This increases quoting
    accuracy. Note If you free form an address we
    will assume a surface/door delivery.
  • Choose Save Continue to save move to My Moves
    for future use or just simply choose Continue to
    proceed to Freight Shipment detail page

7
My Moves If you click SaveMove Continue it
will put the origin/cons combo into My Moves drop
down list for later use. Simplified Data Entry
tool.
Click to add move to MY MOVES
8
Step 4 Enter PCS/WGT/REF etc
If you are using a new TAF PROBILL (Industry
Customers) than Select Yes in the TAF Probill
field and enter your TAF PRO Bill (2XXXXXXXX)
from the paperwork. Otherwise choose No. Note
Shipment Status Notifications will be derived
from Web Profile
9
Step 5 Confirm and Book
By clicking the Book It! Button you will book the
shipment, and be given your final Confirmation
Number
10
Confirmation Page
Print your ProBill by clicking on the View/Print
Pro Bill link
11
MyTowne - Web Profile - Place to change your
password, update contact info, delete any old My
Moves entries and set freight status email
preferences. These settings will be your default
for every move but changeable by you on a move by
move basis if necessary.
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