Employability Skills

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Employability Skills

• Eldercare C4

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4-1 Preparing for Employment

• Active listening
• Body language
• Work ethic
• Flexibility
• Prioritize
• Developing the knowledge and skills needed to be
  an effective elderly care provider
• Skills needed to obtain all jobs are similar,
  learn how to apply these skills to a position in
  professional care

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Sharpening your basic skills

• Communication skills
• Math skills
• Thinking skills
• These will help you acquire knowledge and
  experience needed to pursue career goals, further
  education, etc.

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Communication Skills

• Speaking
• Clear and Correct pronunciation
• Do not use slang
• Speak at a medium pace
• Annunciate
• Check your volume
• Telephone Use
• Smile, you can hear a smile in someones voice!
• Writing
• Your audience
• Your purpose
• Your writing style

• Reading
• Responsibilities and instructions
• Previewing
• Skimming
• Focusing
• Visualizing
• Check comprehension
• Listening
• Promote understanding
• Avoid distractions
• Active listening
• Body Language
• Do not send mixed messages

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Math Skills

• Addition, subtraction, multiplication, division
• Hourly wages, vacation days, sick days, order
  supplies, schedule deliveries, payroll and tax
  forms, budgets, etc..

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Thinking Skills

• Think Critically
• Responding quickly and properly
• Make Good Decisions
• Demonstrates responsibility
• Solve Problems
• Quick, practical solutions
• Conflict resolution
• Negotiation

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Developing Strong Work Ethic

• Work ethic- personal commitment to do your very
  best
• Responsibility
• Teamwork
• Reliability
• Flexibility
• Commitment
• Quality
• Excellence
• Honesty

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Developing Leadership Skills

• Qualities of an Effective Leader
• Integrity
• Vision
• Perseverance
• Consideration
• Team-Oriented
• Maintain a high level of commitment to goals,
  monitor progress, set high expectations

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Using Resources Effectively

• People
• Information
• Acquiring information
• Sharing information
• Technology
• Do not expect the computer to do your job
• Respect computer resources on the job
• Time
• prioritize
• Energy
• Money
• Equipment and Supplies

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4-1 Activity

• Communication Skills
• Telephone
• Active Listening with a partner
• Thinking Skills
• You work at a bank. You have just been robbed,
  what is your reaction? What steps do you take
  next?
• Math Skills
• Before the bank robbery you had 458,976.62 in an
  account. After the robbery 23,475.98 is
  currently in that account. How much was stolen?
• Leadership Skills
• Create a team building activity for your company
  retreat

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4-2 Seeking Employment

• Networking
• Referral
• Trade publications
• Service learning
• Resume
• Keywords
• There is a specific process for obtaining any
  jobapplication, cover letter and resume,
  references, thank you notes

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Employment Resources

• Job Search Journal
• Networking
• The internet
• Professional Organizations
• Trade Publications
• Employment Agencies
• Volunteering and Internships

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Applying for a Job

• Dress neat and appropriate
• Print neatly, blue or black ink
• Try not to make errors- read carefully
• Bring personal information with you
• Drivers license
• SS card
• References
• Names, addresses, and phone s of previous
  employers, date of previous employment and
  education
• Do not leave nay part blank, write NA

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Responding by telephone

• State your name and why youre a calling
• State the position for which you are applying
• Write everything down
• Ask any Questions that you may have
• Thank the person for their time

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Responding in Writing

• Letter of Request
• Ask for
• Application
• Interview
• Gives education, experience, and qualifications
• Cover Letter- see page 115
• Used to preface a resume
• Introduce yourself and how you learned of the
  position

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Preparing your Resume

• See page 117

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The interview process

• Before
• Knowledge of the company
• Appropriate clothing
• Be prompt and courteous
• During
• Shake hands
• Make eye contact
• Speak clearly
• Use good manners
• Answer thoughtfully and completely
• Ask questions
• Leave gracefully
• After
• Send a thank-you letter
• Follow up
• Review the session

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Responding to a job offer

• Accept
• Make sure you are clear on pay, benefits,
  expectations, etc
• Ask for time to consider
• Come to an agreement, ask questions, do not put
  it off
• Turn down the offer
• thank you for considering me, I am not
  interested in the position at this time

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4-2 Practice

• Select a partner
• One person is the employer and one is a potential
  employee
• All employers meet together to create a list of
  interview questions
• All applicants prepare your background
  information and interview skills
• Hold a mock interview with your partner

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4-3 On the Job

• Empathy
• Workers comp
• Minimum wage
• Compensatory time
• Labor union
• Collective bargaining
• Discrimination
• Sexual harassment
• Probation
• Ethics

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Employee Responsibilities

• Earn your pay
• Use time responsibly
• Respect the rules
• Work safely
• Maintain confidentiality
• Willing to work as a team, show a positive
  attitude, respect, and conflict resolution

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Teamwork

• Positive Attitude
• Respect
• empathy
• Resolving Conflict
• steps

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Employer Responsibilities

• Employee Support
• Safe Working Conditions
• Workers Compensation
• Injury Prevention
• Fair Labor Practices
• Min wage, compensatory time, labor union,
  collective bargaining, discrimination, sexual
  harassment
• Performance Evaluations
• probation
• Wages
• Pay periods
• deducations
• Benefits

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Ethics

• Does the choice comply with the law?
• Is the choice fair to those involved?
• Does the choice harm anyone?
• Has the choice been communicated honestly?
• Can I live with the choice without embarrassment
  or guilt?

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Advancement

• Show initiative
• Show desire to learn

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Termination

• Keep your job search to yourself until you have a
  new job
• Research jobs you are interested in, analyze with
  regards to education and experience
• Set up interview so that you do not miss work
• Give notice to your current employer
• Work hard continuously

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4-3 Ethical Scenarios