One Care Street Survey Participation

1
One Care Street Survey Participation

• 45,150 eligible participants
• 24,796 people (55) completed the survey
• In the first cycle 53 completed the survey

55
55
42
54
55
60
Increased participation demonstrates a greater
interest from your employees and their spouses in
the One Care Street Program!
2
Coaching Pathways

• Health coaching provides tools to help people
  make wise health care decisions and improve their
  health.
• There are four health priorities individuals
  choose to work on through One Care Street health
  coaching.

Health Habit Change
Basic Safety and Shelter Needs
Managing Physical Symptoms or Chronic Conditions
Managing Stress
3
Managing Physical Symptoms and Chronic Conditions

• Health Concern
• Chronic illness
• Decreasing functional ability and well-being
• Coaching Approach
• Preparing for doctor visits
• Linking to resources
• Implementing the Decision Balance tool
• Impact of Health Coaching
• Increased understanding of condition and
  treatment options
• More efficient doctor visits
• Participant has become a self-advocate
• Coach is a positive avenue to express
  frustrations with illness
• Participant remains engaged with coach

4
Managing Stress

• Health Concern
• Workplace stress decision to move departments
• Stress negatively impacting other health issues
• Coaching Approach
• Decision Balance tool
• Impact of Health Coaching
• Participant given confidence to make assertive
  career impacting decision
• This action led to a big promotion
• Participants stress was reduced
• Positive impact to participants health

5
Health Habit Change

• Health Concern
• Weight loss
• Diabetes management
• Coaching Approach
• Assessing motivation and barriers to change
• Setting reachable goals
• Developing a plan with support resources
• Offering encouragement and accountability
• Impact of Health Coaching
• Participant now eats healthy portions and
  exercises
• Participant carries out daily self affirmation
• Participant was able to lose 25 pounds and gain
  control of her diabetes

6
Cycle 3 Goals and Strategies

• Increase participation in 2008 to 65
• Improve communication and awareness of One Care
  Street benefit
• Share personal coaching stories
• Tunnel Art
• Change Deployment Groups so that you can assist
  in communicating dates
• Refine behind the scene processes
• New plan for the deployment groups and individual
  last chance deadlines
• Implement changes to the eligibility file
• Continue what is working!!
• Twice yearly incentive payouts
• Deployment wraps up prior to open enrollment