Cecil User Meeting

1
Cecil User Meeting

• December 7th. 2002

2
Agenda

• Statistics for 2002
• Staffing for 2003
• Leave Plans
• Surveys Suggestions
• Development Objectives

3
Statistics

• Growth over the past year exceeded 100 in some
  vital areas (see handout)
• 1065 Courses used Cecil (164)
• 1024 Staff were involved with Cecil courses
  (143)
• 93,729 Course enrolments (107)
• 2.5M Log-ins (110)
• 20,000 log-ins in one day!

4
Collaboration !!

• Discussion system built by Team Cecil 2002
• Discussions 495
• Discussion Attachments 294
• Discussions Posted 17,355
• Discussions Read 554,628
• Chat ?

5
Statistics
6
Agenda

• Statistics for 2002
• Staffing for 2003
• Leave Plans
• Surveys Suggestions
• Development Objectives

7
Projects

• Nick Jones Project manager
• University relations (general)
• Cecil systems specialist for liasion with ITSS
• Re production systems integration, upgrading,
  maintenance
• Db design, futures - visions
• Sarah Hoy Business analyst
• QA build testing

8
Help

• Cecil Help news
• Radhini Richard move upward
• Centralised help at 76 Symonds St.
• Cecil training specialist at central help
• .5 person funded by Cecil
• Cecil training provided by CPD
• Subsidised by Cecil

9
Developments

• Sally Liu Chief Customer Advocate Trainer
• Liasion upskilling Cecil help desk personnel
• Training the trainer Cecil help desk trainer
• Liasion with faculty Cecil help desk personnel
• Data capture analysis of all complaints, bugs
  suggestions
• Vigourous advocate of customers needs to Team
  Cecil
• The last port of call for the most difficult user
  problems

10
Systems

• Ken Kan, Team Leader
• Cecils overseer for the integrity of production
  development systems
• Supervisor for
• DBA (himself)
• QA build testing
• New full time position
• Development systems integration, upgrading,
  maintenance
• Isuru Fernando

11
S.A.M.

• Stephen Witherden, Team Leader
• Software Applications Maintenance
• Coordinator for CE and CWI
• Supervises Enterprise Reporting
• New full time position
• Team Building
• Novice programmer- developers (p-t)

12
Cecil Explorer

• Ben Vaughan
• Fully responsible for development maintenance
  of CE
• Assisted by Stephen Whitherden Isuru Fernando

13
CWI

• Allen Chen
• Fully responsible for the development
  maintenance of the Cecil Windows Interface (CWI)
• Back-up on QA build testing
• Assisted by Doug Tan

14
Management

• Don Sheridan, Director
• Reports to University Librarian
• Advisory Board
• David White, Chief Architect
• Responsible for all aspects of Cecil
• Cecil Team Manager - TBA
• Reports to Don
• Takes charge of all Accounting, HR issues,
  coordinates the master project plan

15

• Summer Leave
• All full time personnel will be on leave
  effective Monday 15th. December
• Part-time team members will be on strength for
  all university open days.
• Staff Recruiting
• 2 part-time developers are sought for summer work
• Office Requirements
• More staff space has been requested in OCH

16
Agenda

• Statistics for 2002
• Staffing for 2003
• Leave Plans
• Surveys Suggestions
• Development Objectives

17
Survey

• Sally will report on the survey
• Doug can report on the statistics of the
  suggestion box
• 90 respondents.
• Majority 1 year or less experience with Cecil
• Request that we work on refinements
• Not aware of training opportunties

18
Agenda

• Statistics for 2002
• Staffing for 2003
• Leave Plans
• Surveys Suggestions
• Development Objectives

19
2003

• ITSS Support for all production and development
  systems
• Cecil budgets separate from BE
• Base case cuts from 2002
• Plan case provisions for 2003
• User fees based upon 2002 use
• 50 / course
• 1 / student
• Revenue creation will be required (surveys, etc.)

20
Hardware Updates

• Production Database
• Completely replace the production servers
• Nick can elaborate on that.

21
Refinements

• Discussion (11 )
• Course Manager for selected courses
• Customised interface / website
• Metatagging search engine
• Better up/down load management
• Better email
• Better security roles management

22
Refinements

• More training with customisation
• Enhancements to rubric marking
• More reports integration
• dedicated reporter!
• Rapid course setup and roll-forward
• Question editor improvements
• Learning objects respository, versioning file
  management