Directors Briefing

1
State Operations Center
The State Operations Center (SOC) is a multi
agency coordination center (MACC) used by
federal, state, local , volunteer and private
agencies to respond to disasters or emergencies
that require a coordinated state response, as
well as the States 24 hour warning point.
2
State Operations Center

• 24 Hour State Warning Point (SWP)
• Multi-Agency Coordination Center (MACC)
• Responsive to All Hazards
• Managed Using ESF Concept
• Staffed by GEMA Employees State/Volunteer
  Agency Personnel
• Activates Incrementally

3
EMERGENCY SUPPORT FUNCTIONS
ESF 1 Transportation ESF 5 Emergency Management ESF 9 Search Rescue ESF 13 Law Enforcement
ESF 2 Communications ESF 6 Mass Care/Feeding Shelters ESF 10 Hazardous Materials ESF 14 Long Term Mitigation Recovery
ESF 3 Public Works ESF 7 Resource Management Logistical Support ESF 11 Agriculture Natural Resources ESF 15 External Affairs
ESF 4 Firefighting ESF 8 Public Health ESF 12 Energy Ga DOD GAA, CAP
4
SOC Activation Levels
LEVEL 1 (RED) FULL SCALE ACTIVATION All Primary and Alternate Emergency Coordinators, GEMA Staff, and local EMA directors will be notified of a full scale activation. The necessary State Agency Coordinators will also be notified to report to and staff the SOC. All GEMA SOC positions will be staffed.
LEVEL 2 (YELLOW) PARTIAL ACTIVATION All Primary and Alternate Emergency Coordinators, GEMA Staff, and local EMA Directors will be notified of a Partial Activation. The necessary State Agency Coordinators and necessary GEMA Staff will be notified to report to and staff the SOC.
LEVEL 3 (GREEN) NORMAL ACTIVITIES GEMA is operating under normal day-to-day operations. The GEMA Communications Center is monitoring all events and will be reporting them to the appropriate personnel.
5
SOC Operational Schedule

• Operational Periods (7 7 x 2)
• Critical Activities
• Resource Support
• Requests for Assistance
• Operational Planning
• Shift Change Briefings (0700 1900)
• Objectives Meeting (0800 2000)
• Logistics Call with Counties (0900)
• Command Staff (0930 2130)
• NWS Conference Call (1100 1700)
• County Conference Call (1130)
• Planning Meeting (1600 0400)
• IAP Review / Approval (1830 0630)

6
State of Emergency

• An emergency or disaster beyond the capabilities
  of local resources
• Ordered by the Governor
• Activates the State Operations Center and
  implements the Georgia Emergency Operations Plan
• State resources available to help the citizens of
  Georgia
• Local state of emergency already declared

7
Federal Declaration

• An emergency or disaster beyond the capability of
  local and state resources
• Requested by the Governor
• Declared by the President
• Activates the Federal Emergency Response Plan
• Federal resources available to help the citizens
  of Georgia

8
State Operations Center Full-Time Staffing
Functions
9
Contact Information

• Clint Perkins (SOC Chief)
  [phone]
• Lamar McEwen (Ops Spt)
  7223
• Wayne Smith (ESF 2)
  4208
• Bobby Dockery (SWP)
  7211
• Dick Stokes (ESF 7)
  7521
• Matt Webb (MCV / EMnet)
  7221
• First Name.Last Name _at_ gema.ga.gov
• 1-800-TRY-GEMA

10
Operations Support

• POC Lamar McEwen
• Requests for Assistance
• SOC Readiness
• Interface with Primary / Alt Agency Coordinators
• E-Team Training

11
Requests For Assistance

• What happens when you call GEMA and request state
  assistance?
• GEMA State Warning Point takes the report or
  Action Officer during activation
• Forward the information to Operations or the
  on-call duty officer after normal business hours
  or to the Operations Chief during activation.
• GEMA staff will contact state agencies (ESF) on
  your behalf.
• GEMA or applicable ESF will work with you to
  fulfill request.
• What do we request of you?
• Keep us informed of the progress of your
  emergency
• Let us know when the incident is completed or
  when state resources are no longer needed.

12
What Should I Report to GEMA?

• Injuries
• Fatalities
• Damage
• Evacuations
• Assistance
• Sheltering

13
GEMA SPOT REPORT
GEMA NOTIFICATION CARD
SPOT REPORT
Jurisdiction
Contact Name /
Date / Time of Incident
Incident Location
Initial Summary of Damages
of Injuries
of Fatalities
Evacuations Ordered
Shelter(s) Opened
Shelter(s) Location
Shelter(s) Population
Road Closures
School Closures
Media Interest
Other
 
 
1-800-TRY-GEMA
Commo_at_gema.ga.gov
RESOURCE REQUEST
Requesting Agency
Requestor Contact Info
Mission
What Is Being Requested
Quantity Requested
Address To Deliver Asset?
Date / Time Asset Needed
 
Spot Report Use for initial incident notification. Update every 4 hours during response.
Post Incident Report Use for reporting preliminary damage assesments during major incidents. Update every 12 hours.
 
1-800-TRY-GEMA
Commo_at_gema.ga.gov
14
Post Incident Report

• Critical for Statewide Situational Awareness
• Initial notification may be verbal (Spot Report)
• Post Incident Report submitted as Preliminary
  Damage Assessment begins
• Daily Updates 6 AM and 6 PM (as conditions
  warrant)
• FAX or email directly to GEMA (404-635-7205 /
  commo_at_gema.ga.gov)
• Data utilized to support requests for Governors
  SOE and Presidential Declaration.

15
(No Transcript)
16
Fire Services

• POC Ronnie Register
• ESF 9 (Search and Rescue) Lead
• GSAR Team(s) Implementation
• Incident Mgmt Team(s) Implementation
• GAFC / GMAG
• Statewide Fire Coordination

17
Georgia Search Rescue (GSAR)

• Created as a result of the 9-11 attacks and the
  need for trained urban search rescue teams
• Designed to complement FEMA USAR Teams
• Eight teams in Georgia
• 3 each Type II teams - minimum of 150 personnel
• 5 each Type III teams - minimum of 75 personnel

18
Georgia Search Rescue (GSAR)

• Taskforce 1 Gainesville (Type III)
• Taskforce 2 Valdosta (Type III)
• Taskforce 3 Augusta (Type III)
• Taskforce 4 Macon / Warner Robins (Type II)
• Taskforce 4a Columbus (Type III)
• Taskforce 5 Camden / Savannah (Type II)
• Taskforce 6 Calhoun (Type III)
• Taskforce 7 Metro Atlanta area (Type II)
• All of the Taskforces will respond upon request
  unless situation at home dictates otherwise

19
Georgia Search Rescue (GSAR) Review

• NIMS compliant
• Can operate for 12-24 hour operational period
• Can be self sufficient up to 72 hours
• Conduct safe and effective search and rescue
  operations at structural incidents involving the
  collapse or failure of heavy wall construction
• Conduct High Angle Rope Rescue, Confined Space
  Rescue, Trench Excavation Rescue, and assist with
  Wilderness Search and Water Rescue

20
Incident Management Teams
21
Georgia Type III IMT

• State Level Resource
• Intended to SUPPORT incident management at
  incidents that extend beyond one operational
  period
• Multi-jurisdictional
• Trained and Certified
• Two teams at present (Metro North GA)

22
Two types of deployments

• Locally initiated Mutual aid (vast majority)
• State initiated Governors State of Emergency
  and Federal declarations

23
Logistics Program (ESF 7)

• POC Dick Stokes
• Logistics Staging Area
• Contingency Contracts
• POD Planning
• Critical Facility / Emergency Power Planning
• EMAC

24
ESF 7 LOGISTICS MANAGEMENT and RESOURCE SUPPORT

25
OUR MISSIONTo Plan, Coordinate, Execute and
Manage a comprehensive logistics operation within
the state to support disaster preparation,
response and recovery.

• OUR CUSTOMER
• The County EMA Director

26
THE LOGISTICS RESPONSE

• Currently, the State does not stockpile emergency
  meals, bottled water, ice, tarps or other initial
  response resources (IRR).
• During Normal Operations - Logistical response is
  limited to those tasks that are the normal
  responsibility and activity of a state agency.
• Governors State of Emergency - defines the use
  of state personnel, equipment, material and funds
  for the response. It may also impose
  constraints.
• Federal Declaration - will normally determine if
  the state can rent, lease, purchase or contract
  for emergency services or supplies or ask FEMA or
  other federal agencies for assistance.

27
RESOURCE REQUEST PROCESS

• HOW THE PROCESS WORKS

• The County EMA Director identifies a need that
  can not be filled by county asset, county
  purchasing or leasing action, established mutual
  aid agreement or other local means.

• The Director or his/her representative contacts
  the GEMA SOC by calling 1-800-TRY-GEMA (876-4362)

• The request is forwarded to the appropriate ESF
  where depending on the current level of
  declaration will make every attempt to fill the
  request. ESF should notify you of status
  filled or unfilled.

28
THE BIG FIVE
ITEM SOURCE
Water State Emergency Purchase Contract Federal State Contract/FEMA
Meals State DOAS Statewide MRO Contract Federal FEMA
Ice State or Federal State Emergency Purchase Contract
Tarps State DOAS Statewide MRO Contract Federal FEMA
Generators State DOAS Statewide MRO Contract Federal FEMA/USACE
29
THE LOGISTICAL PIPELINE

• The anticipated response time in the logistical
  system is 25 delivery on day one, 50 for day
  two and 100 by day three.
• It takes 72 hours to load the logistical
  pipeline.
• PODS will serve as the distribution point during
  a disaster.
• Counties plan and run PODs to include staffing
  and equipping.
• One POD lane should accommodate 5,000 people
  daily.
• POD locations should be on record with GEMA
  Logistics.
• GEMA delivers to the desired location specified
  by the county.

30
THINK TRUCKLOADS

• A 53 foot trailer of water or ice will supply
  5,000 people per day.
• A 53 foot trailer of meals will supply 5,000
  people for two days.
• PODs will be re-supplied at night.
• All trailers have to be unloaded upon arrival at
  the POD.
• Refrigerated trailers are not provided.
• Pallet of Ice melt factor _at_ 90 degrees 2 days.

31
TEMPORARY EMERGENCY POWER WHAT TO EXPECT

• Generators will go to critical facilities
  assisting in saving lives, prevent human
  suffering and house the workplace of first
  responders.
• The county must assess all power outages and
  prioritize a single county request. Facility
  must be capable of receiving power, not damaged
  by the disaster.
• 12-24 hour planning time should be expected from
  request to receipt of generator if pre-planned.
• Why pre-plan? Federal generator packages are
  normally pre-set for sizes, currently 15KW to 800
  KW. Packages will only be tailored if different
  requirements are known.

32
IS YOUR COUNTY READY?

• The Best Have pre-event installed and maintained
  generators for all critical facilities.
• Better Complete a facility assessment done by a
  reliable source identifying the power
  requirements for the facility and forward the
  assessment to GEMA for inclusion in the state
  database which is transmitted to USACE.

33
OR

• Minimum Acceptable Level. Have critical
  facilities in the GEMA state database with no
  specific electrical information provided.

34

• IF THIS HAPPENS

Hurricane Rita (2005) compared to Georgia
35
DISASTER RESPONSE FOOTPRINT
SOC
ATLANTA
SA
BASE CAMP
FORSYTH
STATE AVIATION
LSA/GSA
GSAR TFs
GSAR TFs
ERB
SA
RE-ENTRY TFs
RE-ENTRY TFs
SA
CAMP
CAMP
DISASTER AREA
ASOC
ASOC
POD
POD
POD
POD
CO EOC
CO EOC
POD
POD
POD
Command Control
Coordination
36
RESOURCE REQUESTSWHEN SOC IS ACTIVATED
ESF 1-15
COUNTY EMA DIRECTOR CALLS SOC
SOC ACTION OFFICER TAKES CALL COMPLETES
E-TEAM RESOURCE REQUEST
DONATION
OR
GEMA FC CALLS SOC ON BEHALF OF COUNTY EMA DIRECTOR
SOC GENERAL STAFF REVIEWS RESOURCE REQUEST
VOAD
MUTUAL AID
OR
PURCHASE
GEMA FC PREPARES E-TEAM RESOURCE REQUEST
VIA INTERNET
CONTRACT
FEMA
37
POD Commodity Procedures

• Orders placed using a daily conference call.
• GEMA Logistics supplies format in advance.
• Times will be coordinated to allow for delivery
  prior to 0700 hours the next day.
• Orders are placed by the truckload.

38
ESF 7 OPERATIONS

• SECTION ESTABLISHED INCREMENTALLY AS DICTATED BY
  THE EVENT
• UNIFIED LOGISTICS SECTION
• MATERIAL MANAGEMENT UNIT
• FACILITIES MANAGEMENT UNIT
• MOVEMENT CONTROL UNIT
• MUTUAL AID UNIT
• PURCHASING CONTRACTING UNIT
• LSA BRANCH
• CAMP STAGING AREA BRANCH

39
MATERIALS MANAGEMENT UNIT

• Run by Georgia Forestry and Ga Department of
  Defense
• Manages the LSA and serves as the primary point
  of contact for POD operations with counties and
  communicates county requirements to the LSA.
• Forecasts, orders, receives, stores and
  distributes commodities.
• Bottle Water
• Ice
• Meals
• Tarps
• Other items

40
Purchasing Contracting Unit

• Run by the Department of Administrative Services
• Reviews all resource request for goods and
  services requiring emergency purchase.
• Execute contracts required to support state
  emergency response operations (Water Ice).
• Works with vendors to include receiving and
  processing invoices for payment.
• Provides status on request for goods and
  services.

41
MOVEMENT CONTROL UNIT

• Run by the Ga Department of Defense and the
  Technical College System of Georgia
• Responsible for coordinating the movement of
  shipments from the PODs.
• Responsible for FEMA shipments that support the
  event.
• Controls the movement of mutual aid resources.

42
FACILITIES MANAGEMENT UNIT

• Run by GEMA, Georgia Forestry and State
  Properties Commission.
• Coordinates emergency power for critical
  facilities.
• Establishes and monitors the operation of
  temporary logistics facilities in the field.

43
MUTUAL AID UNIT

• Run by GEMA, Ga DOD and EMAC A team.
• Coordinates and manages mutual aid.
• Manages the Emergency Management Assistance
  Compact (EMAC).

44
WHAT IS EMAC?

• National mutual aid compact/partnership between
  all 50 states and territories that facilitates
  the sharing of resources.
• Handles many issues such as liability of
  personnel, licenses, certificates and other
  permits to perform certain task and
  reimbursement.
• A Governors State of Emergency must be declared
  before EMAC can be implemented.
• All resources are coordinated state to state.
• Never Never self deploy.

45
Go To Field Operations
FROM HOME PAGE
Select EM Directors Login
Select Logistics
46
Go To Field Operations
FROM HOME PAGE
Select EM Directors Login
Select Logistics
47
(No Transcript)
48

• GEMA LOGISTICS POC
• Richard (Dick) Stokes
• [phone]
• richard.stokes _at_ gema.ga.gov

49
ESF 2 Communications
50
Communications (ESF 2)

• POC Wayne Smith
• State Warning Point
• EAS
• Notifications
• Disaster Communications Planning
• Statewide emergency 9-1-1 system
• GEMA MCVs

51
Communicating with GEMA SWP

• 1-800-TRY-GEMA or 404-635-4200
• SouthernLINC 1114362
• D/A Page Used to provide routine and
  supplemental information to local EMA staff
• SMS Text or E-mail
• Incident Specific Tabs (manual entry)
• EMWINS (automatic feed)
• NAWAS Tested weekly and used to re-transmit
  FEMA NaWaS warnings
• 58 points 911 / EMA / EOC

52
Communicating with GEMA SWP

• EMnet State EAS
• lt 200 points 911 / EMA / State / Fed
• Critical notifications/information and warnings
  from GEMA to local warning points
• Can stream and distribute NWS feeds automatically
• GA.000 GEMA State Warning Point
• Used to send statewide EAS to broadcasters (i.e.
  Levis Call)
• Used by bordering states direct communication
  with each states warning point via EMnet

53
Levis Call

• Used to locate missing or abducted children under
  aggravated circumstances.
• Local Law enforcement must contact regional GBI
  office.
• GBI will validate and contact GEMA.
• Once proper documentation is received
• GEMA broadcasts EMnet message to regional
  primary broadcast stations, EMnet nodes (911 /
  EMA), local EMA Directors (e-mail), and
  Department of Transportation.
• Posts information to GEMA website.

54
Disaster Communications

• A lot of our disaster communications at the state
  level will be dependent on
• SouthernLINC
• Use of the NIFOG (National Interoperability Field
  Operations Guide) for Land Mobile Radio
  communications in mutual aid
• Compartmentalized Communications Capability
  (within groups/group-to- group/point-to-point/indi
  vidual-to-individual)

55
Disaster Communications

• SouthernLINC
• A number of state agencies that operate on
  SouthernLINC are on Fleet 11. SouthernLINC has
  designated talkgroups within Fleet 11 for our
  use. If you are a local EMA you can operate on
  Fleet 11 and have access to some of the
  talkgroups on that fleet.

56
SouthernLINC Fleet 11 Talkgroups Open
to Local EMA Access
GEMA Area 1 Disaster OPEN
GEMA Area 2 Command
GEMA Area 3 Admin
GEMA Area 4 Operations
GEMA Area 5 Planning
GEMA Area 6 Logistics
GEMA Area 7 Staging 1
GEMA Area 8 Staging 2
GEMA Statewide
57
SouthernLINC Fleet 11 Talkgroups Open to Local
EMA Access
SAR 1 Special Purpose Talkgroup 1
SAR 2 Special Purpose Talkgroup 2
SAR 3 Special Purpose Talkgroup 3
SAR 4 Special Purpose Talkgroup 4
IMT 1 Special Purpose Talkgroup 5
IMT 2 Special Purpose Talkgroup 6
WIPP (WIPP Counties Only) Special Purpose Talkgroup 7
Special Purpose Talkgroup 8
Nuclear (Nuclear Counties Only) Special Purpose Talkgroup 9 Special Purpose Talkgroup 10 Interop 1-4 (gateway talkgroups)


58
NIFOG National Interoperability Field
Operations Guide U.S. Department of Homeland
Security Office of Emergency Communications Ver
sion 1.3 May 2009
59
NIFOG Contents

• REGULATIONS AND GUIDELINES FOR NATIONAL
  INTEROPERABILITY
• INTEROPERABILITY CHANNELS
• COMMON COMMUNICATIONS REFERENCES
• COMMONLY USED FREQUENCIES

60
NIFOG Contents

• Identifies available radio frequencies for
  federal and non-federal responders to use as
  mutual aid frequencies on
• VHF
• UHF
• 700 MHz
• 800 MHz
• including use in specific functions such as
  aviation, marine and SAR.

61
NIFOG Use

• Communications planning for disaster response
  will use the NIFOG to identify and use commonly
  available radio frequencies.
• Please be sure to program the NIFOG channels into
  all of radios that operate on your system and any
  cache radios you maintain!

62
NIFOG

• To get a copy
• http//www.ncdhhs.gov/dhsr/EMS/pdf/NIFOG.pdf
  (download)
• Email DHS Office if Emergency Communications to
  request spiral-bound pocket editions
  OEC_at_HQ.DHS.GOV

63
Disaster Communications

• Compartmentalized Communications Capability
  (within groups/group-to- group/point-to-point/indi
  vidual-to-individual) when existing
  infrastructure is impacted due to damage,
  flooding and/or commercial power supply
  disruption

64
Disaster Communications

• Point-to-point commercial cell provider and
  access to PSTN
• Satellite (phone, PTT, bandwidth for VoIP,
  Internet access, messaging, etc.)

65
Disaster Communications

• Point-to-point government-owned and
  commercially-owned radio systems
• Even with a system (repeater, tower, etc.) out of
  service, users can typically still use their
  mobile and portable radios to talk to each other
  in a line-of-sight manner (very limited range-
  but applicable for team functions).
• Commercial iDEN providers have similar off
  network features such a LINCaround (SothernLINC)
  and Direct Talk (Sprint/Nextel) that allow
  handset-to-handset communications. Our assigned
  and cache SouthernLINC units have the LINCaround
  feature.

66
Disaster Communications

• Point-to-point government-owned radio system
• Portable towers/repeaters are an option in
  replacing or supplementing radio coverage, or
  setting up an ad-hoc network. However, few
  entities- including GEMA- have such equipment
  readily available.

67
Disaster Communications

• Point-to-point alternate
• Dont forget the Hams!!!
• If you dont have a working relationship with
  your local ARES group, make that a priority when
  you get back. If possible, have some space in
  your EOC facility for amateur radio.
• When nothing else works amateur radio will be a
  lifesaver.

68
Current Communication Issues

• Narrowbanding
• National Communications System

69
Narrowbanding

• The FCC is mandating that the channel space
  between used to transmit on be reduced in width
  from 25 kHz to 12.5 kHz.
•  
• Much of the radio equipment manufactured after
  1997 is narrowband-capable. If your radio system
  is in any of the spectrum listed on the following
  slide you should be preparing to narrowband

70
Narrowbanding

• If your radio system is in any of the spectrum
  listed below you should be preparing to
  narrowband
• VHF- 150174 MHz (all government and private
  industry users)
•  
• UHF- 421430 MHz (all government and private
  industry users)
• 450470 MHz (all government and
  private industry users)
• 470512 MHz (all government and
  private industry users)
•  
• All frequencies above 512 MHz are not subject to
  narrowband requirements.
•  

71
Narrowbanding What Do I Need to Do?

• Check your equipment and talk to your in-house
  communication system managers/technicians, your
  radio shop and/or your equipment vendors to make
  sure you cover all the bases. Be sure to check
  your base stations and repeaters
•  
• January 1, 2011 the FCC will no longer accept
  applications for new VHF or UHF systems that are
  not narrowband.
• January 1, 2011 the FCC will no longer accept
  applications for modifications to existing VHF or
  UHF systems that increase the stations
  authorized interference contour that are not
  narrowband.
• January 1, 2013 All existing licenses must
  operate on narrowband this is the deadline.
  After January 1, 2013 if you are not narrowband
  you may be fined or have your license cancelled
  by the FCC.

72
Narrowbanding

• The VHF and UHF channels listed in the NIFOG will
  be subject to narrowbanding.
• If you dont start using narrowband channels
  after the FCC deadline, communicating with other
  agencies who are narrowband-compliant may be
  difficult.
• Most state agencies have adopted a tentative
  narrowband effective date of September 30, 2012
  for their radios (transition from wideband to
  narrowband).
• By this date, all of our disaster planning
  related to communications will specify narrowband
  (12.5 kHz) channel spacing be used.

73
National Communications System

• GETS- Government Emergency Telecommunications
  Service
• TSP- Telecommunications Service Priority
• WPS- Wireless Priority Service

74
National Communications System

• GETS- Government Emergency
• Telecommunications Service
• GETS provides emergency access and priority
  processing in the local and long distance
  segments of the Public Switched Telephone Network
  (PSTN). It is intended to be used in an emergency
  or crisis situation when the PSTN is congested
  and the probability of completing a call over
  normal or other alternate telecommunication means
  has significantly decreased.
• Typical GETS users are responsible for the
  command and control functions critical to
  management of and response to national security
  and emergency situations, particularly during the
  first 24 to 72 hours following an event.

75
National Communications System

• GETS- Government Emergency
• Telecommunications Service
• Cost 7 to 10 cents per minute

76
National Communications System

• TSP- Telecommunications Service Priority
• A program that authorizes national security and
  emergency preparedness (NS/EP) organizations to
  receive priority treatment for vital voice and
  data circuits or other telecommunications
  services.
• Two categories Restoration and Provisioning
• NS/EP telecommunications service users within the
  Federal, State, and local and tribal governments
  as well as certain private sector organizations
  are eligible for TSP.

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National Communications System

• WPS- Wireless Priority Service
• Wireless Priority Service provides priority for
  emergency calls made from cellular telephones.
  Key Federal, State, local, and tribal government,
  and critical infrastructure personnel are
  eligible for Wireless Priority Service. Typical
  users are responsible for the command and control
  functions critical to management of and response
  to national security and emergency situations.
  Wireless Priority Service is an easy-to-use,
  add-on feature subscribed on a per-cell phone
  basis no special phones are required.
• Cost One time WPS activation cost of no more
  than 10 Monthly WPS service feature cost of no
  more than 4.50 No more than a 75 cents per
  minute usage fee.

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National Communications System

• To find out about eligibility and other details
  about NCS services

http//www.ncs.gov
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Disaster Communications and Current
Communication Issues

• Questions?
• Wayne Smith
• ESF 2 - Communications
• Georgia Emergency Management Agency
• 404-635-4208
• wayne.smith_at_gema.ga.gov