New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System)

1
New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)

• Ertugrul Cimen (Kadir Has University)
• Ayhan Tuglu (Bahcesehir University)
• Mehmet Manyas (Sabanci University)
• Sema Celikbas (Istanbul Technical University)
• Zeki Celikbas (Istanbul Technical University)

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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
Agenda
1. ANKOS (Anatolian University Libraries
Consortium)
2. ANKOS Collaboration Research Group
3. KITS Interlibrary Loan Tracking System
4. Statistics of KITS
5. Conclusion Problems, Suggestions and Future
Outlook
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
1. ANKOS (Anatolian University Libraries
Consortium)

• Established in 2000

• 102 members

• 63 Databases (...... Agreements)

• 6 Steering Committee Members

• 6 Working Groups, 1 Research Group

• 24 Liaisons

• Economic online access to knowledge,
• professional communication, provide a forum

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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
2. ANKOS Collaboration Research Group

• Founded 2006

• 5 members from 4 different institutions

• Subjects Focused

Staff Exchange Program
National Resource Sharing Guideline
KITS (Interlibrary Loan Tracking System)
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
3. KITS Interlibrary Loan Tracking System

• General Characteristics of KITS

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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
3. KITS Interlibrary Loan Tracking System
The outcomes of the KITS system
All the ILL operations and processes will be
centralised
Standardisation of ILL procedures in Turkey
Getting detailed statistics on a national basis
Production of data for the Libraries acquisition
policies
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
3. KITS Interlibrary Loan Tracking System

• Data model of KITS

• KITS Workflow

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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
3. KITS Interlibrary Loan Tracking System

• Before KITS
• Print Forms
• Fax
• Post
• e-mail
• Phone call
• No centralisation
• No standardisation

• After KITS
• On-line communication
• No Print forms
• Centralisation
• Standardisation
• Getting detailed statistics
• Easy usage
• Time saving
• High performance
• Service quality

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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
3. KITS Interlibrary Loan Tracking System
Current State of KITS, Distribution of Members
over Turkey
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
4. Statistics of KITS

• Number of KITS Members
• Categories of KITS Members
• Daily, Weekly and Monthly Opreations
• Total Requests, Requests Met, and Requests not
  Met
• Request and Loan Statistics (Top requesters and
  lenders)
• Net Lenders
• Service Time for Requests
• Number of Requested Materials Type

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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
4. Statistics of KITS
Figure 1.KITS Members
Figure 2. Categories of KITS Member Libraries
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
4. Statistics of KITS
Figure 3. Number of KITS Members
Figure 4. Number of Monthly Operations in KITS
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
4. Statistics of KITS
Figure 5. Total Operations
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
4. Statistics of KITS
Figure 7. Top 10 Lender Libraries
Figure 6. Top 10 Requester Libraries
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
4. Statistics of KITS
Figure 8. Net Lending of Member Institutions
Figure 9. Turnaround Time
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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
5. Conclusion Problems, Suggestions and Future
Outlook

• KITS is being developed by a group of dedicated
  volunteers that have started
• their journey for team work, instead of
  individual efforts,
• Use of KITS by 75 member institutions during the
  pilot application, has given great pleasure to
  the developers,
• The ideal goal is to carry out interlibrary
  resource sharing operations through the national
  union catalog,
• Some of the key institutions among the main
  suppliers (that also have an important place for
  their collection among the libraries in Turkey)
  did not participate to the KITS
• KITS application has achieved the abovementioned
  goals considerably
• Processes are recorded,
• Service quality has been improved
• A standard application has been implemented
• Some of the KITS members have carried out their
  first ILL operation over the KITS platform,
• The KITS project continues on national level by
  the participation of new members after the pilot
  application was completed on April the 30th,
  2009,

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New Approaches for Interlibrary Loan Operations
in Turkey KITS (Interlibrary Loan Tracking
System)
5. Conclusion Problems, Suggestions and Future
Outlook

• Use of KITS by all university libraries in Turkey
• Permanency of KITS
• Support for union catalog
• International collaboration
• National conference for dissemination and
  evaluation
• Filing an application for a Turkish standard
• (TSE, Institute for Turkish Standards)
• User feedback and suggestions for improvement
• Agreement with Shipment Companies

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• Ertugrul Cimen (Kadir Has University)
• Ayhan Tuglu (Bahcesehir University)
• Mehmet Manyas (Sabanci University)
• Sema Celikbas (Istanbul Technical University)
• Zeki Celikbas (Istanbul Technical University)