Youth Perspectives on CAPA

1
Youth Perspectives on CAPA
Bridget Greaney Youth Consumer Consultant Capital
Coast District Health Board
2
Sight seeing guide (what I will cover)

• How youth have been involved
• What youth think of CAPA
• What youth consumer advisors think of CAPA
• Some positive statistics
• Final thoughts

3
Putting the P in HELPFUL
CAPA model explained to Youth Consultation Group

• How does it sound?
• What sounds good and bad about doing things this
  way?
• How would it be to have an assessment done by
  someone who may not be your on-going worker?
• Would this be a better way of getting into
  services than the way they entered them?

4
Letter is sent to the family
Refer to CAMHS
Problem
Choice Appointment
Is CAMHS for you?
Yes?
No? Follow up letter sent and contact ended
What things sound good and bad about this?
Partnership
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From the horses mouth

• I go to appointments and think that this is just
  my time to talk about negative stuff. It would be
  nice to be looking at my goals and what is going
  well. It would be more positive

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• Like
• Dealing with issues identified by the family and
  young person
• Match-up between family and clinician based on
  what the needs are
• Support put in place while you wait for an
  appointment
• Dislike
• Its hard to deal with choice when you are sick
  If I had the choice to go to a service and use
  it when I was really sick I wouldnt have gone

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What about the one off Choice meeting?

• As long as you know it is going to happen it is
  ok
• Bonus Its good because you know that if you
  dont like them you wont have to see them again
• But
• If you like them and they are the right person,
  you should have the option of working with them
  anyway.

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Whats in a name?

• Choice is good because it explains what your
  first appointment is all about.
• Partnership is not so good because it doesnt
  really mean anything (to youth).
• However, we couldnt come up with a better name
  than Partnership

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The Insiders (Youth Consumer Advisors)

• What we like
• Reduced waiting time, choice for time and place
  of first appointment, gives families the chance
  to hear about other services that could help
  them, gives a clear idea of the journey through a
  service
• It fits well with consumer participation

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A few statistics

• Consumer view on how our services work post-CAPA
  implementation
• 12-19 year olds (N53)
• 66 found Choice appointment useful
• 83 feel they have been given enough info
• 100 feel well treated, that their views were
  taken seriously
• 100 feel people are working together to help them

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• 9-11 year olds (N12)
• 60 found Choice appointment useful
• 77 feel they have been given enough info
• 100 feel well treated, that their views were
  taken seriously
• 83 feel people are working together to help them

• Looks like we are meeting the CAPA goals of
  creating a therapeutic alliance, focusing on
  patient goals, information sharing and
  partnership!

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The final word

• CAPA is choice... And a much better way to
  enter the service