Campus Management 101 A First Look at SAP

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Campus Management 101A First Look at SAPs
Solution for Universities

• Dr. E. F. Buster Hale IIIDr. Kathryn F.
  GatesOffice of Information TechnologyThe
  University of Mississippi

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Abstract

• SAP's Campus Management (CM) product sets new
  standards for student information systems. The
  underlying technology choices reflect a long-term
  commitment to providing superior solutions to
  common campus needs such as degree audit,
  transfer articulation, and Web-based fee payment.
  The University of Mississippi (UM), the North
  American pilot for CM, began its implementation
  in September 2001. This presentation will provide
  an overview of CM functionality, describe UM's
  approach to the implementation, and showcase
  initial results. Included will be a demonstration
  of the Web view of the university's academic
  structure, a Web-to-CM application that uses
  SAP's Business Connector, and XML/XSL
  technologies.

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Outline

• Introduction
• Elements of a Student System
• SAPs Solution Campus Management
• UMs Implementation
• Demonstration
• Question Answer

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University of Mississippi Profile

• About Ole Miss
• Public institution established in 1848
• Located in Oxford, Mississippi
• Doctoral/Research University
• 12,000 students
• www.olemiss.edu

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Introduction

• Campus Management
• SAPs Student Management System
• CM 4.64 released in March 2002
• CM 4.71 scheduled for March 2003

• Pilot Institutions
• United States (Ole Miss)
• Great Britain (Newcastle)
• South Africa (UCT)
• Belgium (KUL)
• Switzerland (Basel)
• 1st Go Live
• University of Montevideo in Uruguay

Switzerland
South Africa
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Elements of a Student System
Traditional Roles

• Student Information
• Student Records
• Transcript Production
• Program Information
• Course Catalog and Schedule
• Degree Offerings
• Student Accounting
• Financial Aid
• Fee Calculation
• Accounts/Receivable
• Support for Core Processes

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Elements of a Student System

• Example Processes
• Recruitment
• Orientation
• Admissions
• Advising
• Registration
• Billing
• Grading
• Teacher Evaluations
• Progression
• Graduation
• Alumni Relations
• Other

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Elements of a Student System
New Opportunities

• Web-Everything
• This is the world in which students live.
• Examples
• Application for Admission
• Registration (feels like online shopping)
• Fee Payment
• Grades Look-Up
• Advising
• Functionality that Was Not Possible Before
• Degree Audit
• Real-time Access
• Self-Service
• Total Integration
• Recruitment
• Course Management Software
• HR and Financials
• Alumni Relations

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SAPs Solution Campus Management

• A Student Management System to administer
• Academic Structure and Academic Offering
• Student Life Cycle Processes
• Recruitment and Alumni
• Customer Relationship Management for Higher
  Education
• Student Accounting
• Student Services
• CM does not include
• Housing
• Financial Aid
• Teacher Recruitment
• Library Management

Integration of third parties/ other SAP Modules
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Product Strategy mySAP HER as Integrated
Solution
Personal Admin.
mySAP Human Resources
Financial AdminAdmin.
Payroll
Personal Develop.
Controlling
Time
Recruiting
Funds position Mgmt.
mySAP Higher Education Research
mySAP Campus Mgmt.
Student Life Cycle
Contract Acc.
Grants mgmt.
mySAP Public Sector
OrgMgmt.
Life Long Learning
ALE
mySAP E-learning
Workfolw
mySAP Basis
Distance Learning
Archiving
Student recruitment
mySAP CRM
Alumni admin.
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Campus Management Student Life Cycle
Student Accounting
Equivalency Determination
Academic Structure
Academic History of the Study
Application
Graduation
Teaching Study
Student- administration
Reporting
Rules Regulation
Degree Auditing
Academic Calendar
Events
Event Planning
Re-registration
Progression
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Different Learning Cultures - Different Study
Models
Different Learning Cultures
American
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Campus Management - Academic Structure

• Academic Programs Web View

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Campus Management - Academic Structure

• Academic Programs Web View

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Campus Management - Academic Structure

• View from within Campus Management

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Campus Management - The Academic Structure

• Example Objects

Object Type Description
O Organizational Unit
SC Program of Study
SM Study Module (Course)
CG Module Group
ST Student
CS Studies
D Event Type
SE Event Package
E Event
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Campus Management - Admissions

• Admission Process
• Student sends an online admission application to
  university and pays application fee by credit
  card.
• Admissions officer receives the online admission
  application via workflow in his inbox.
• Admission officer checks the application and
  communicates with student via mail.
• Application is routed (electronically) to other
  offices for further processing.
• Student is admitted to the university.
• Student master data is created.

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Campus Management - Admissions

• Student applies for admission via a web form that
  initiates a notification in Campus Management.

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Campus Management - Admissions

• The Admissions Officers Workplace

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Campus Management - Admissions

• The Admissions Officers Workplace

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CM Admissions - Underlying Technology

• Internet Service Request (ISR)
• Applications can be viewed and edited from R/3 in
  original form
• Includes support for an approval step
• Applications can be linked to back-end processing
  in R/3
• Population of application with content from R/3,
  e.g., to build drop-down lists
• Direct transfer of application content to R/3
• Incorporation of standard workflows such as
  sending email to the applicant
• Actions and tasks with corresponding R/3
  functions
• One or more processors can act on the application
• Biller Direct functions to handle payment of
  application fee
• Touchnet Payment Gateway
• Java Servlets

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Campus Management - The Student File

• The Student File

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Campus Management - The Student File

• The Student File Visa Information

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Campus Management - The Student File

• The Student File External Transcripts

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Campus Management - Student Accounting

• Self-Service Fee Payment with Biller Direct
  (formerly Electronic Bill Presentment and
  Payment)
• Student signs in
• Student views Bursar bill
• Students pays online via credit card
• Integration with SAP Financials and HR
• BAPIs for interfacing with third party Financial
  Aid System

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Campus Management - Release Planning
Level 8
Current Release
Campus Management Release Cycle
CM 4.71
CA, GA restricted to selected countries
CM 4.64
CA, GA for UK and CH
CM 4.63
CM 4.62
CA
CM 4.61
FCS
FCS
FCS
FCS
05/2001
04/2003 (planned)
04/2002
6/1999
12/1999
6/2000
12/2000
04/2004 (planned)
Time
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Campus Management 4.71

• New Areas
• Degree Audit
• Academic History File
• Graduation
• Equivalency Determination including Transfer
  Agreements
• Major Enhancements of Existing Processes
• Automation of Admission
• Correspondence
• Audit Trail (Activity Documents)
• Equivalency Determination and Transfer
  Articulation
• Financial Aid Interface

• Further Continuous Enhancements
• Progression (Program Type)
• Student Accounting
• Student File

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UMs Implementation
Forging Innovative and Responsive Service through
Technology www.olemiss.edu/projects/first
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Project Organization
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Campus Management Phase 1

• September 2001 May 2002
• Components
• Academic Structure
• Model Developed
• Course and Program Data Entered into CM
• Web view of Academic Programs opened to public
• Undergraduate Application for Admission with Fee
  Payment
• Implemented with Internet Service Request (ISR)
• Touchnet Payment Gateway
• Uses SAP Biller Direct Functionality
• Related Start-up Activities
• Project Organization and Planning
• Consultant Involvement

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Campus Management Phase 2

• April 2002 May 2003

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Implementation Issues

• Implementing SAP in a University Environment
• Characteristics of a Pilot Project
• Learning Curves/Knowledge Transfer
• Consultant Involvement
• Support for Web Applications

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UMs Implementation

• Beyond Phase 2
• Degree Audit with Student Self-Service Capability
• Transfer Articulation and Equivalency
  Determination
• Prospect Tracking with CRM
• More Automation of Processes

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Demonstration Academic Programs

• Web Address
• http//www.olemiss.edu/services
• Underlying Technology
• Two RFCs for retrieving academic structure data
  from CM
• SAPs Business Connector product
• Apache Web Server
• Tomcat to add servlet support
• XALAN to add XML/XSL Transform Capability
• Design Choices
• Generalized presentation servlet
• XSL transforms
• Some real-time and some pregenerated

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Question and Answer
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Credits

• Special thanks to
• Karin Busch, Joachim Plumbaum, and the SAP
  Campus Management Development Team
• Jeannie Wagner of SAP Public Services

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For More Information

• Buster Halehale_at_olemiss.edu
• Kathy Gateskfg_at_olemiss.edu