Module 3: COMMUNICATIONS

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Module 3COMMUNICATIONS
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OBJECTIVES
Module 3 Overview

• List four benefits of
• effective fireground
• communications and
• explain the importance
• of each.

• UNDERSTANDING
• FIREGROUND
• COMMUNICATIONS
• THE NEED FOR
• EFFECTIVE
• FIREGROUND
• COMMUNICATIONS

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OBJECTIVES
Module 3 Overview

• List the six steps
• identified in the
• communications model
• and explain the
• importance of each step.

• THE
• COMMUNICATIONS
• MODEL

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OBJECTIVES
Module 3 Overview

• Apply the
• communications model
• to practical fireground
• communications when
• given a scenario.

• APPLICATION OF
• THE
• COMMUNICATIONS
• MODEL

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Understanding Fireground Communications

• Insert photo of radio

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Fireground Communications

• More than just yelling orders
• Involves several steps
• Giving and receiving information
• Information understood

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THE NEED FOR EFFECTIVE FIREGROUND COMMUNICATIONS
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Improved Firefighter Safety

• Ability to communicate essential information
  quickly.
• Knowing where personnel are at all times.

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Effective Resource Use

• Manage action plan effectively.
• Gather clear and concise information.
• Flow of important information only

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Improved Interagency Cooperation Through Good
Communication

• Makes Department look good
• Makes it easier for others to understand your
  needs.
• Eliminates duplication of efforts.

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Legal Implications

• Many radio communications are taped.
• Tapes may be entered as part of the evidence.
• All Departments must follow FCC licensing
  requirements.

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THE NEED FOR A COMMUNICATIONS MODEL
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Communications is a major factor in how well
emergencies are managed
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Departments need to train on improving fireground
communication procedures.
Photo of radio
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Departments Should Have Written Communication
Procedures

• Basis for training.
• Compatible with other agencies.
• Members know what the communication rules are.
• Used during post incident analysis.

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Written Procedures Provide a Model

• Assurance that all the important factors in
  effective communication are included.
• Followed at all incidents
• Perfect practice makes perfect Vince
  Lombardi

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Large Group Activity 3.1Communication
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THE COMMUNICATIONS MODEL
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THE COMMUNICATIONS MODEL
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THE COMMUNICATIONS MODEL
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formulate
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THE COMMUNICATIONS MODEL
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SEND
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THE COMMUNICATIONS MODEL

• THE COMMUNICATIONS MODEL

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THE COMMUNICATIONS MODEL
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THE COMMUNICATIONS MODEL
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THE COMMUNICATIONS MODEL
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THE COMMUNICATIONS MODEL
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THE COMMUNICATIONS MODEL
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THE COMMUNICATIONS MODEL
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THE COMMUNICATIONS MODEL
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TACTICAL COMMUNICATIONS RESPONSIBILITIES
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When communication breaks down on the fireground
so does

• Coordination
• Control
• The ability to provide for firefighter safety

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All personnel have the responsibility to
communicate effectively

• Starts with a good brief initial report by the
  first-in officer.
• Continues throughout the incident.

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Types of Tactical Communications

• Initial conditions reports
• Implementation orders
• Progress reports
• Reports of Safety Hazards

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Tactical Benchmarks

• Completion of tactical operations
• Completion of primary search
• Stopping the forward progress of the fire
• When further property loss is stopped

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Progress Reports from COsReport on Conditions

• The tactical operations are having a positive
  impact.
• Tactical operations are not having a positive
  impact.
• Additional resources that may be needed.

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Progress Reports from COsReport on Conditions

• Advanced warning to the supervisor as to when
  relief crews will be needed.
• If and when resources might be available for
  release or reassignment.
• Periodic reports on the status.

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Reports of safety hazards or evacuation
ordersEmergency Traffic

• All personnel have the responsibility.
• A method to quickly convey emergency information
  should be established.
• Accounts for all personnel when the structure has
  been evacuated.

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Large Group Activity 3.2Application of the
Communications Model
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Engine 1, 2
Quint 1
Batt 1
Respond to a structure fire at 1901 Phelps Way
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Insert photo of business fire
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Engine 1, 4, 3
Quint 1 Batt 3
Respond to a structure fire at 49 Seton Avenue
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Insert photo of house fire
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Engine 9, 10, 15
Truck 9 Batt 2
Respond to a structure fire at 177 Windy Hill Road
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Insert photo of Apartment house fire
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Engine 8, 11, 5
Truck 8 Batt 1
Respond to a structure fire at 19 Rosewood Road
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Insert photo of trailer house fire
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Engine 2, 6 Quint 6
Quint 1 Batt 2
Respond to a structure fire at 32 Union Street
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Insert photo of brick home fire
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Engine 13, 7 16
Quint 7 Batt 2
Respond to a structure fire at 2 Knob Hill Road
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Insert photo of two story farm house fire
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Engine 12, 3 6
Quint 6 Batt 3
Respond to a structure fire at 41 State Street
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Summary
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Summary

• When fireground communications is effective,
  information has been given in a clear concise
  manner and has been received and understood.

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Summary

• Effective fireground communications is needed to
  improve firefighter safety, make effective use of
  resources, improve interagency cooperation,
  reduce liability, and increase accountability.

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Summary

• The steps of the communications model are
  encoding, transmission through a medium,
  receiving, decoding, and providing feedback.

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Summary

• Types of tactical communications which occur on
  the fireground include initial size-up reports,
  implementation orders for the action plan,
  progress reports, reports on safety hazards,
  evacuation orders,a dn tactical benchmarks.

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Summary

• The major benefit of using the communications
  model is the assurance that the messages have
  been received and understood.