Learning Objectives

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Learning Objectives

• Upon completion of this presentation you will
• Relate the experience of the Zulu Toss game to
  basic principles of communication
• Understand how listening can be an important part
  of communication
• Develop strategies to overcome barriers to
  communication
• Discuss some of the skills of effective
  instruction

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Forms of Communication
The Gilwell Gazette and daily syllabus
Are these effective?
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VerbalCommunication
What creates effective verbal communication?
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Traits of Effective Verbal Communication

• Important message
• Affects the lives of the listeners
• Authoritative speaker
• Speaker believes in the message
• Straight to the point
• Highly skilled speaker

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Basic Blueprint of Communication

• A sender
• A message
• A receiver
• What if any one of these is missing?

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Effective Listening as a Communication Tool

• Good communication
• Begins with good listening
• Engages the minds of the receiver as
• well as the sender
• Is a two-way process
• Audience listens to the speaker
• Speaker listens to the audience

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Engaging the Audience
What do you want?
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Barriers to Effective Communication
What are barriers to effective communication?
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Barriers to Effective Communication

• Lack of common ground
• Lack of sincerity
• Lack of authority
• Lack of clarity
• Poor presentation skills
• Lack of receptiveness
• Environment

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What are ways to assure good communication ?
Good Communication
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Ways to Assure Good Communication

• Common Ground
• Sincerity
• Authority
• Clarity
• Good Presentation Skills
• Receptiveness
• Environment

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EffectiveCommunicationand theTeaching of Skills
How did we use effective communication to teach
you how to make your woggle?
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Effective Communicationand the Teaching of Skills

• It was hands on!
• You could see the goal
• There was a handout of the process
• Employed multi-media
• Leader demonstrated the process
• Communication was verbal, visual, and tactile
• Leader allowed you to make mistakes
• Leader was generous with support and praise

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Effective Skills Instruction

• Teaching a skill involves four very clear steps
• Explain
• Demonstrate
• Guide
• Enable

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Effective Skills Instruction

• Part of BSAs
• Four Steps to Advancement
• A youth learns
• A youth is tested
• A youth is reviewed
• A youth is recognized

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Summary

• Communication
• Is a tool of leadership
• Is essential to effective teams
• Happens in the common ground
• Should be clear and concise
• Requires sender/receiver to consider each other
• Is written, verbal, and non-verbal
• Feedback is a gift

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Great LeadersAreGreat Communicators
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Learning Objectives

• With the completion of this presentation you
  should be now able to
• Relate the experience of the Zulu Toss game to
  basic principles of communication
• Understand how listening can be an important part
  of communication
• Develop strategies to overcome barriers to
  communication
• Discuss some of the skills of effective
  instruction

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Change Controldelete this slide for actual
course presentation
version Date Who Description of changes
1 3/26/06 Fred Stringer Draft - source from NE-11-130
2 4/3/05 Kathy Koping Updated source syllabus NE-II-159