Title: INTERVIEW Skills
1INTERVIEW Skills
2What is an Interview?
- A formal meeting in person, especially one
arranged for the assessment of the qualifications
of an applicant.
3Types of interview
4Preparation
- Before you walk into any interview, you should
know as much about the company and the position
as you possibly can. - In todays world of mass communication, theres
no excuse for lack of research search the web or
go to the library. - Discuss about the position with concerned people,
they should be able to provide that information
for you.
5The Interview Psych Technique
- The night before the interview, spend some time
with a friend or family member, have mock
interview - Use correct words, sentences and paragraphs.
- The purpose is to put you in the right frame of
mind for the interview, so that you truly believe
you are the best possible candidate for the job.
6Your job is to sell me on you
- Before you can possibly convince me as the
interviewer that you are right for the job, you
have to believe it yourself. - Remember, you are all alone once the interview
starts. No one will sell you if you dont sell
yourself. - Once you have sold me on you, I will sell you on
the position and the company, but not until then.
So dont expect the interviewer to tell you why
you are right for the job. That is your job.
7Interviews are always stressful
- The best way to reduce the stress is to be
prepared - Take time to understand some of the standards
when it comes to interviewing questions. - Take the time to review the standard interview
questions you will most likely be asked.
8Guidelines for the Interviewee
- Be prepared for the interview
- Just as the interviewer has to plan out the event
in advance, so has the interviewee to be prepared
for it. Be prepared for the unexpected. - Have a presentable appearance
- Everybody appreciates a pleasant personality.
- As in the case of a presentation, so in an
interview, the concerned persons appearance is a
part of the message. - Show interest by making effective use of body
language - Eye contact with the interviewer shows ,
interviewee genuinely interested in the event and
keen to participate in it. - Sit in a correct, confident posture, straight,
balanced and not stiff in the chair offered. - Hands be neatly locked in lap or comfortably
placed on the arms of the chair.
9Guidelines for the Interviewee
- All the questions must be correctly and
completely answered - Since the primary aim of an interview is to
exchange information it should be done
effectively. - If the interviewee is not clear about a suitable
answer to a question, there is no harm in
admitting it - One must never try to bluff. Be honest.
- Be polite
- Politeness is indispensable in every situation.
- Avoid talking too much
- Avoid making boastful statements. The interviewer
is intelligent enough to find out the
interviewees intelligence and suitability for
the job.
10Guidelines for the Interviewee
- Avoid criticism
- Do not criticize the previous employer or anybody
else - Negative statements are looked down upon.
- Do not forget to thank the interviewers
- For having spared time for you
- Granting an interview is indeed a favour.
- Do not hesitate to ask
- Any questions to seek clarification regarding the
company profile, service conditions etc - It will not only satisfy your curiosity but also
give the interviewer an idea of your confidence
and interest in the organization. But only
towards the end of the interview and when you
feel you are likely to get the job.
11(No Transcript)
121- Tell me about yourself.
- It seems like an easy interview question. Its
open ended. I can talk about whatever. Right? - Wrong.
- What the hiring manager really wants is a quick,
two- to three-minute snapshot of who you are and
why youre the best candidate for this position. - Use an example or two to back it up. Always point
back to an example when you have the opportunity. - Tell me about yourself does not mean tell me
everything. Just tell me what makes you the best.
132- Why should I hire you?
- The easy answer is that you are the best person
for the job. And dont be afraid to say so. But
then back it up with what specifically
differentiates you. - For example You should hire me because Im the
most suitable person for the job. I realize that
there are other candidates who also have the
ability to do this job. Yet I bring an additional
quality that makes me the best person for the
job--my passion for excellence. I am passionately
committed to producing truly world class results.
For example. - Are you the best person for the job? Show it by
your passionate examples.
143- What is your long-range objective?
- The key is to focus on your achievable objectives
and what you are doing to reach those objectives. - For example Within five years, I would like to
become the very best engineer your company has on
staff. I want to work toward becoming the expert
that others rely upon. And in doing so, I feel
Ill be fully prepared to take on any greater
responsibilities which might be presented in the
long term. For example, here is what Im
presently doing to prepare myself . . . - Then go on to show by your examples what you are
doing to reach your goals and objectives.
154- How has your education prepared you for
your career?
- This is a broad question and you need to focus on
the behavioral examples in your educational
background which specifically align to the
required competencies for the career. - For example My education has focused on not
only the learning the fundamentals, but also on
the practical application of the information
learned within those classes. For example, I
played a lead role in a class project where we
gathered and analyzed best practice data from
this industry. Let me tell you more about the
results . . . - Focus on behavioral examples supporting the key
competencies for the career. Then ask if they
would like to hear more examples.
165- Are you a team player?
- Almost everyone says yes to this question. But it
is not just a yes/no question. You need to
provide behavioral examples to back up your
answer. - A sample answer Yes, Im very much a team
player. In fact, Ive had opportunities in my
project, school and college to develop my skills
as a team player. For example, on a recent
project . . . - Emphasize teamwork behavioral examples and focus
on your openness to diversity of backgrounds.
Talk about the strength of the team above the
individual. And note that this question may be
used as a lead in to questions around how you
handle conflict within a team, so be prepared.
176- Have you ever had a conflict with a senior or
professor? How was it resolved?
- Note that if you say no, most interviewers will
keep drilling deeper to find a conflict. The key
is how you behaviorally reacted to conflict and
what you did to resolve it. - For example Yes, I have had conflicts in the
past. Never major ones, but there have been
disagreements that needed to be resolved. I've
found that when conflict occurs, it helps to
fully understand the other persons perspective,
so I take time to listen to their point of view,
then I seek to work out a collaborative solution.
For example . . . - Focus your answer on the behavioral process for
resolving the conflict and working
collaboratively.
187- What is your greatest weakness?
- Most career books tell you to select a strength
and present it as a weakness. Such as I work
too much. I just work and work and work.. First
of all, using a strength and presenting it as a
weakness is deceiving. Second, it misses the
point of the question. - You should select a weakness that you have been
actively working to overcome. For example I
have had trouble in the past with prioritization.
However, Im now taking steps to correct this. I
just started using a pocket planner . . . then
explain them your planner and how you are using
it. - Talk about a true weakness and show what you are
doing to overcome it.
198-If I were to ask your professors to describe
you, what would they say?
- This is a threat of reference check question. Do
not wait for the interview to know the answer.
Ask your professors in advance. And if theyre
willing to provide a positive reference, ask them
for a letter of recommendation. - Then you can answer the question like this
- I believe he/ she would say I'm a very
energetic person, that Im results oriented and
one of the best people she has ever worked with.
Actually, I know he/ she would say that, because
those are his/ her very words. May I show you
his/ her letter of recommendation? - So be prepared in advance (with your letters of
recommendation, if possible).
209- What qualities do you feel a successful
manager/engineer should have?
- Focus on two words leadership and vision.
- Here is a sample of how to respond The key
quality in a successful manager should be
leadership--the ability to be the visionary for
the people who are working under them. The person
who can set the course and direction for
subordinates. The highest calling of a true
leader is inspiring others to reach the highest
of their abilities. I'd like to tell you about a
person whom I consider to be a true leader . . . - Then give an example of someone who has touched
your life and how their impact has helped in your
personal development.
2110- If you had to live your life over again, what
one thing would you change?
- Focus on a key turning point in your life or
missed opportunity. Yet also tie it forward to
what you are doing to still seek to make that
change. - Stay focused on positive direction in your life
and back it up with examples.
22REMEMBER
- In reviewing these responses, PLEASE remember
that they are only to be viewed samples. Please
do not rehearse them verbatim. They are meant to
stir your creative mind and get you thinking
about how to properly answer the broader range of
questions that you will face.
23The Most Important Aspect of Interviewing
- What can you do to set yourself apart in your
interview ? - The most important aspect of successful
interviewing is not your experience, your degree
or your resume. Thats what got you the
interview. - The key to successful interviewing can be summed
up in one word - PASSION.
- Its your passion for the job that will set you
apart from the crowd.
24How can you demonstrate your passion in the
interview?
- Though your enthusiasm for the job and behavioral
examples of how your passion has had a positive
impact on results. - If you can show me, in your words, actions and
past behaviors, that you have true passion toward
achieving excellence, you can and will be chosen
over the superstar. Let your passion for the job
show through in every aspect of your interview.
25The Second Most Important Aspect of Interviewing
- Another key element to successful interviewing is
your attitude. - Attitude is everything.
- If you want to rise above others with better
experience, better grades, or better anything,
you will need to work on developing a highly
positive work attitude. - The way most employers differentiate at the entry
level is by candidates attitude and passion
toward the job. - Your attitude and passion is what recruiters
remember when the dust has settled after they
have reviewed ten, twenty, or even one hundred
candidatesyou were the one who was sincerely
willing to put forth your very best effort.
26- You can show your winning attitude in the way you
present yourself. Incorporate the actual words
positive attitude , passion for excellence
and striving to be my best into your interview
language. - If you can show me, by words and examples, your
can do attitude, it is you I will hire
27Interview Dos
- Arrive 15 minutes early.
- Late attendance is never excusable.
- Make your halo effect impressive. Remember that
first impression is long lasting for the
interviewing board. - Clarify questions. Be sure you answered the
questions the employer really asked. - Give your qualifications. Stress the
accomplishments that are most pertinent to the
job.
28- Anticipate tough questions. Prepare in advance so
you can turn apparent weaknesses into strengths. - Conduct yourself professionally. Be aware of what
your body language is saying. Smile, make eye
contact, dont slouch and maintain composure. - Dress appropriately. Make your first impression a
professional one. - Listen. This is probably the most important "do"
of all. By concentrating not only on the
employers words, but also on the tone of voice
and body language, you will be able to pick up on
the employers style.
29INTERVIEWS DONTs
- Do not lack self confidence or appear shaky.
- Poor communication skills are an absolute put
off. - Body language must not reflect negatively.
- Do not lack the relevant subject knowledge.
- There is a difference between self confidence and
over confidence. - Do not hide background and family history.
30- Do not have inadequate knowledge about the
company and the industry in which you have
applied for the employment. - Do not be improperly dressed or display lack a
sense of hygiene. - If the interview board is harsh, do not lose cool
during the interview. - Do not reply unfocussed and out of context.
- Thus, answers should be
- as precise as possible.
31- Mental fear
- of the unknown is often what produces the
physical symptoms of nervousness. In addition to
preparing yourself physically, you need to
prepare yourself mentally. - The best way to prepare mentally is to know what
may be coming. - Fear of the unknown can only exist when there is
an unknown.
32Effective Public Speaking
33Public Speaking The preparation
Cardinal Question Implied
Questions 1 W What? What do I wish to
communicate? 2 W Why? Why should the audience
listen to me? 3 W When? Have I taken care of
the timing of my speech?
When are the listeners most likely to be
interested? 4 W Where? Where have I to speak??
5 W Who? Who am I going to speak to? An
individual ,or several persons, or a large
audience? What
are the interests and expectations of the
audience? H How? How can I best convey my
message? Have I
taken care to prepare my message in the most
persuasive language? Do I need any audio
visual aids to make my speech effective?
34Effective Speaking Techniques
- Be clear and organized
- Answer 5 X Ws and H, the speech will
automatically turn out to be clear and effective.
- Clarity is the very life of all speech and
writing. - No listener / reader likes to be caught up in a
jumble of confused thinking. - Mental training and logical thinking that come
from all good education. - Especially in the world of business, clarity of
thought is the greatest asset. - All powerful speakers religiously stick to the
principle - Be clear. - Be simple
- From clarity of thought emerges simplicity.
- Simpler the language the greater is the appeal.
- A really effective speaker
- is one who can explain the most difficult or
complex matter in the simplest language to a
layman. - No audience likes to listen to jargon. They can
be patient only with the simplest language.
35Effective Speaking Techniques
- Furnish Concrete Details
- Many speakers spoil their speeches by talking in
abstractions. - Make speech vivid by furnishing details and
actual experiences to capture the attention of
the audience. - Such attention to speech makes it full of life
which is the literal meaning of the word vivid.
- Make his speech lively and brilliant with
eye-catching details, humorous anecdotes,
relevant examples and enthusiastic eye-toeye
contact with the audience.
36Effective Speaking Techniques
- Cultivate Effortless Grace and Naturalness
- Many things - smiling, going to sleep or
behaving unaffectedly are done worst when we try
hardest to do them. - A cultured person moves and speaks with grace and
sounds natural. - When face-to-face with a large, selected
audience, it is quite natural to be conscious,
perhaps over conscious, and, for the moment, to
find it difficult to be natural. - Devise own ways to look, move and speak with
grace. - Practicing to speak in front of a mirror.
- Find a popular anchor / personality and emulate
his / her style.
37Effective Speaking Techniques
- Enrich Mental Equipment
- Be a learned / well informed person.
- As the old Greek proverb says, Out of nothing,
nothing comes. - So, we must remember that for every occasion, and
for every kind of speech, the best armament is a
well stocked minda mind stocked / equipped with
all kinds of information / facts/ figures /
general awareness / readings in literature and
philosophy, current affairs, economic and
political developments, new advancements in
science and technology, emergence of new business
organizations and so on. - Having the right kind of information for the
right moment.
38Effective Speaking Techniques
- Be Brief
- Excessive information does not mean that one can
go on rambling or going into unnecessary details.
- Quantity of information and quality of speech.
- All that is superfluous must be cut out in order
to make the speech concise. - Every word we speak is valuable, and there are no
words to waste. - Be informal Informality creates nearness.
- The occasion may be formal but the speaker must
strive to give his speech a personal touch.
Establish rapport with the audience. - Create an impression that will last.
39Effective Speaking Techniques
- Be Enthusiastic
- Making an effective speech is not just a matter
of doing a duty performing a ritual. - One has to get into the spirit of the occasion
with enthusiasm and keen interest. - No one likes to listen to a dull or monotonous
speaker. But an enthusiastic speaker gets an
immediate response. - Enthusiasm is contagious.
- Mind Non-verbal Language
- Effective use of gestures is a necessary
component of a speech whether prepared or
impromptu. - Eye contact is indispensable.
- Anybody aspiring to be a good speaker,
also, keeps training himself in voice modulation,
use of proper word stress and gestures.
40Effective Speaking Techniques
- Facts and Figures are not enough
- If facts and figures had been enough there would
have been no speeches. - Anybody can have access to facts and figures.
- They can just be circulated or blandly stated.
- They are just like a skeleton. It is the
imaginative and effective use of language in a
speech / writing that breathes life into that
skeleton and supplies it with flesh and blood. - Many great entrepreneurs, chairpersons, statesmen
and scholars are known for their oratory that
stems from their command over language.
41Effective Speaking Techniques
- Control Emotions, but make an Emotional Speech
- What comes from the heart goes to the heart.
- Every human being is full of emotions. But an
effective speaker cannot afford to be carried
away by his own emotions. - On the other hand, while exercising poise and
maintaining composure, he can stir up his
audience to action. - His job is not just to inform but also to
convince and influence his audience. That is how
many speeches become memorable. - Share Significant Experiences / Expertise with
Audience - This will not only give a personal touch to the
speech, but also confidence to the speaker and
comfort to the listeners. - It will make the audience feel important to the
speaker.
42 43Q A FOR INTERVIEW
- No one can predict the exact questions that an
interviewer will ask, but you can rehearse your
CV get a good idea of a few important questions
that the employer is likely to ask.
44Ten Tough Interview Qs Ten As
- Some of the difficult questions you will face in
the course of your job interviews. - The answers are provided to give you a new
perspective on how to answer tough interview
questions. - They are provided for you to use as the basic
structure for formulating your own answers. - While the specifics of each reply may not apply
to you, try to follow the basic structure of the
answer from the perspective of the interviewer. - Answer the questions behaviorally, with specific
examples that show that clear evidence backs up
what you are saying about yourself.