Business Disaster Resiliency Program

1
Business Disaster Resiliency Program

• Module 3
• How to Begin Reducing Your Business Exposure or
  Risk

2
Mitigation

• Mitigation efforts reduce risk by reducing
  either
• Disaster Likelihood (the chance that a disaster
  occurs)
• Disaster Consequences (the damages caused by a
  disaster)

3
Earthquake Mitigation

• Tempered glass / safety film
• Flexible utility connections / auto shutoff
  valves
• Flexible water supply lines
• Furniture / appliance bracing
• Inventory bracing / support
• Mechanical and plumbing hangers
• Computer and equipment bracing/tie-downs
• Latched / locked cabinets and drawers
• Surge protectors
• Flammable / hazardous materials safety
• Emergency generator installation

4
Earthquake Mitigation QuakeSmart Video
Click movie to play Runtime 810
5
Video Preparing Your Office (Earthquakes)
Click movie to play Runtime 647
6
Video Securing a Bookcase (Earthquakes)
Click movie to play Runtime 158
7
Video Securing a Bookcase 2 (Earthquakes)
Click movie to play Runtime 214
8
Video Securing a Water Heater (Earthquakes)
Click movie to play Runtime 611
9
Video Securing Cabinets (Earthquakes)
Click movie to play Runtime 237
10
Video Securing Wall Hangings (Earthquakes)
Click movie to play Runtime 206
11
Flood Mitigation

• Modifications to the Building or Structure
• Elevate the structure above the BFE
• Relocate the structure to higher ground
• Wet floodproof the structure
• Dry floodproof the structure
• Install flood panels to entryways and lower
  windows
• Construct flood barriers / walls around the
  structure
• Move electrical components and junction box, and
  utility shutoff access, above base flood
  elevation

12
Flood Mitigation

• Non-Structural Mitigation Measures
• Install surge protectors on valuable electronics
• Elevate equipment, machinery, tools, valuable
  Inventory, and paper-based records
• Reserve emergency storage on upper floors
• Install sewer backflow prevention valve
• Install a sump pump and ensure backup power
  exists
• Install flood barriers around basement equipment
  and appliances that cannot be moved
• Purchase and hardwire a generator

13
Flood Mitigation

• Agricultural Mitigation
• Construct Critter Pads for livestock
• Raise equipment and machinery when floods are
  imminent

14
Severe Winter Storm Mitigation

• Insulated and freeze-proof plumbing
• Roof snow load capacity
• Snow-removal contracts
• Ice dam prevention
• Vehicle modifications for snow and cold
• Generator installation

15
Windstorm Mitigation

• Modifications to the Building / Structure
• Bolt down roof equipment
• Repair roofing and flashing
• Install impact-resistant materials
• Secure signs, stacks, lighting, and other
  external equipment and features
• Use wind-rated windows and doors
• Install shutters on windows and doors
• Avoid roof gravel or ballast
• Move electrical service lines under ground

16
Windstorm Mitigation

• Non-structural Mitigation Measures
• Secure carports, canopies, and overhangs
• Install surge protectors
• Install a generator
• Agricultural Mitigation
• Plant or build wind breaks

17
Data Backup

• Why backup data?
• Theft
• Building flooded
• Power surge
• Fire
• Building / roof collapse
• Hard drive failure
• Loss of files
• Building inaccessible

18
Data Backup Strategy

• Data Backup Strategy
• Decide where to backup data
• Select media
• Consider your short- and long-term data needs
• Develop a data backup protocol
• Consider how storage might be impacted by hazard
  events

19
Data Backup Tips

• Make backups part of your normal schedule
• Base schedule on how often data changes
• Keep multiple versions (at least 3)
• Supplement with incremental backups
• Test your backups periodically
• Review backup logs to identify problems or errors
• Maintain both onsite AND online backup versions
  for critical data

20
Online Data Backup

• Are backups automatic?
• Is selective data backup possible?
• Is there a status window?
• Are interruptions allowed?
• Is automatic backup scheduling allowed?
• Does the system have a file manager?
• Does the system allow multiple file versions?
• Does the system allow archiving?
• Are individual files accessible?

21
Online Data Backup, Cont.

• Can files be restored to different computers?
• Are files both PC and Mac accessible?
• Can files be set with sharing settings?
• Can large files be hosted or sent?
• Can files be accessed via PDA / mobile?
• Encryption (transfer, storage)?
• Is there geo-redundancy
• Cost per month / year?
• How much storage is provided?
• What are the customer support options?

22
Utilities

• Before a Disaster
• Locate main utility service points
• Determine the need for technical knowledge
• Ensure that access is possible
• Mark/tag each service point
• Test water/electricity shutoff

23
Gas Emergency Shutoff

• If in an emergency, you dont smell gas or hear
  it escaping, you probably do not need to shut it
  off
• If you smell gas or hear a hissing or blowing
  noise, evacuate the premises immediately and call
  the fire department unless you can quickly and
  safely reach the shutoff valve
• If you have access to the gas meter outside the
  house, you can use a wrench to turn the valve one
  quarter turn in either direction so that it is
  crosswise to the pipe
• If you turn off gas, use a professional plumber
  or HVAC technician to turn it back on

24
Electricity Emergency Shutoff

• Always shut off the individual circuits before
  shutting off the main breaker
• Do not turn off electrical service if your feet
  are in standing water or if the electrical
  service box is touching water in any way

25
Water Emergency Shutoff

• It is good to turn off the water supply if there
  is a chance commercial water might be cut off or
  lose pressure. This will prevent water from
  draining from the structure at the main valve
• After a disaster, turning off the water will
  prevent further damage caused by leaks that may
  have occurred behind walls due to the structure
  shifting

26
Video Generator Setup and Safety
Click movie to play Runtime 556
27
Video Shutting Off Electricity
Click movie to play Runtime 048
28
Video Shutting Off Natural Gas
Click movie to play Runtime 254
29
Video Shutting Off Propane Gas
Click movie to play Runtime 223
30
Video Shutting Off Water
Click movie to play Runtime 052
31
Mitigation Partnerships

• Why Partner?
• Draw upon each others experiences, resources,
  and policies already in place in the community
• Reduce redundancy
• Make mitigation more affordable and effective
• Have a more holistic sense of mitigation actions
• Bring about risk reduction in a way individuals
  cannot

32
Mitigation Partners

• Industry and Business
• Infrastructure (transportation, Utilities,
  Housing)
• Volunteer and Community-Based Organizations
• Health Care
• Government
• Workers
• Education

33
Characteristics of Mitigation Partners

• Authority to make decisions
• Understand and respect hazards
• Understand community vulnerability
• Acknowledge risk responsibility
• Have knowledge of how to address risk
• Have the desire to address / mitigate risks
• Have the ability to communicate mitigation needs
  and benefits