Leading by using the

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Leading by using the THE CARROT PRINCIPLE
Presented by Prerna Richards Program
Director Mi Escuelita Preschool
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THE CARROT PRINCIPLE
How the best managers use recognition to engage
their people, retain talent, and accelerate
performance By Adrian Gostick and Chester Elton
Lee J. Colan lcolan_at_thelgroup.ccsend.com
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LEADERS

• Who is a leader?
• What is their main role?
• Emotionally connecting with your team members

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LEADERSHIP CONTINUED

• They set the tone
• Leaders need to be visionaries
• Developing your leadership takes years
• A successful leader empowers

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THE BASIC FOUR OF LEADERSHIP

• Goal Setting
• Communication
• 3 Trust
• 4 Accountability

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SATISFIED OR ENGAGED
Are your team members satisfied or engaged? Or
both? How can you tell? Characteristics of a
satisfied staff member
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ENGAGED EMPLOYEES

• Characteristics of an engaged employee
• Three important questions that all employees
  ask
• Whats important around here?
• How can I make a difference?
• Whats in it for me when I do make a difference?

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GOAL SETTING

• Set Meaningful Goals
• Set clear and achievable Goals
• SMART way of setting goals

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VALUES AND MISSION

• Personal Values
• Knowing and living our mission- Connecting the
  employee goals with the organization goals

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VALUES CONTINUED..

• Walk the talk
• The strongest statements are made without saying
  a single word

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COMMUNICATION

• Keep everyone informed and involved.
• Communication within the company or site will
  happen whether the leader does it or not.
• Communicating who we are and what we do

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COMMUNICATION.

• Better facilitated by the leader than the team
  members
• Our actions and words should communicate we are a
  quality preschool

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TRUST

• When leaders are trusted there is a greater level
  of involvement.
• People respond in kind to the way they are
  treated (respect).
• Becoming more visible to the employees

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HOW TO BUILD TRUST AMONGST TEAM MEMBERS?

• Be willing to pitch in
• Listen and respect employees
• Keep your word and commitments
• Treat them fairly
• Take responsibility for your mistakes
• PRAISE PUBLICLY AND CRITISIZE PRIVATELY

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WORDS OF WISDOM ON TRUST

• Trust men and they will be true to you treat
  them greatly and they will show themselves
  great.
• Ralph Waldo Emerson
• Few things can help an individual more than to
  place responsibility on him and let him know that
  you trust him
• Booker T Washington

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ACCOUNTABILITY

• Hold ourselves for being honest
• We dont make excuses we make it right
• Not only Identifying the employee mistake but
  also their success.
• I AM EITHER RESPONSIBLE OR IRRESPONSIBLE

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ACCOUNTABILITY

• Define the problem
• Show appreciation when they make a change for the
  positive
• Clearly share your expectations
• Share the lessons learned without embarrassing
  anyone
• See it, own it, solve it, and do it

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CELEBRATING SUCCESS

• Recognition is frequent and meaningful
• Positive feedback increases the sense of
  competence while negative feedback undermines it.
• We communicate to the masses but manage to the
  one

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CELEBRATING SUCCESS

• Awards within the program
• Catch them doing good
• Connect with each staff member

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CARTOON
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RECOGNITION IDEAS

• Greeting people by their name every morning
• Set a goal to find out a new thing about your
  team member each day
• To praise even the smallest movement towards
  valued behavior

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RECOGNITION IDEAS
High five boards Gathering everyone in the hall
for the shout out Hand written
cards Certificates- long lunch Celebrating the
service anniversary date Announcing during a
meeting if a parent pays a compliment to a team
member
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RECOGNITION IDEAS

• Five compliments to every one criticism
• Sixty seconds and three steps
• Praise should be public and criticism should be
  private
• Treat the award with dignity adds value to it

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RECOGNITION IDEAS

• Once every seven days
• Doing their least favorite task for the day
• Recognize the staff you can depend on

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CONCLUSION
Questions or Comments?