Knowledge Management Practices in the Philippines

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Knowledge ManagementPractices in the Philippines

• Victor L. Magdaraog
• President
• Knowledge Management Association of the
  Philippines
• (KMAP)

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We cannot find our way without the light of
knowledge

• -Crisostomo Ibarra
• Main Character
• Noli Me Tangere
• Dr. Jose P. Rizal

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Land of the Knowledge Workers

• Overseas Filipino Workers
• Overseas Knowledge Workers
• IT Professionals
• Medical Doctors, Nurses and other healthcare
  workers
• Architects and Engineers
• Teachers
• Managerial and Executives

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KM and Philippine Culture

• Bigay-Alam - communication
• Bayanihan - collaboration
• Barkada - workgroups
• Innovation and Creativity
• Ability to Learn

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KM Practices

• Government and NGOs
• CD SEA
• Rice Knowledge Bank
• National Economic Development Authority
• Knowledge Management Association of the
  Philippines

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KM Practices

• In Business Organizations
• First Philippine Holdings Corporation
• Unilab Laboratories
• Splash Corporation
• Jollibee Food Corporation
• Fairchild Cebu
• I-Bank
• At the Individual Level
• Knowledge Catchers

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The growth of BPO

• MYSYS Support Center
• Proctor and Gamble Shared Services
• TrendMicro Development Center
• Daksh - Development Center
• Chevron/Texaco Shared Services
• AIG/BPSI Support Center
• Other Call Centers Knowledge workers

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More than technology, KM is about Human Capital
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Knowledge Management is realized in the quality
of the Filipino knowledge worker !
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Presented by
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www.sunstar.com.ph
Thursday, October 28, 2004 Fairchild puts
premium on RD
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