Web Store Training

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Web Store Training
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Table of Contents

• Shopping Cart Saving and retrieving shopping
  cart items
• Checkout Shipping and final order review
• Order History Tracking past orders
• Questions Obtaining technical assistance

• Sign In Accessing the site
• My Profile Managing your account
• Catalog Navigation Finding items and ordering
  quickly
• How to Order Ordering print and inventory
• Saved Shopping Cart Why you would use this
  feature

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Sign In

• Open a new browser window, and go to
• http//www.snliterature.com
• Sign In
• Enter your User ID
• Enter your default Password (case
  sensitive)Endo and CT users
  smithnephew123Recon Trauma users password
• Click Login.
• Forgot your password?
• Answer your security question and then
• reset your password.
• Your default password can be changed anytime
  by clicking on My Profile.
• Youll be required to set your security
  question after your first login.
• Your security question can be changed by
  clicking on My Profile.

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My Profile

• Change your password
• Change your security question.
• Youll need to answer this question correctly to
  reset a forgotten password

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Catalog Navigation

• There are many ways to easily navigate through
  the catalog to find your products.
• A. The Homepage provides direct access to
  specific documents of interest.

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Catalog Navigation

• B. Simply click the Catalog link to begin
  browsing the entire catalog.

On the catalog page there are three options for
navigation.

• 1. Navigate the tree catalog view by clicking
  on a category name.
• 2. Use the search engine by typing the name, part
  of the name, or the description of the item in
  the search field and click the Enter button.
• 3. Click an items name or folder to begin
  ordering.

HINT Hover the mouse over the image to enlarge
thumbnail images and assist with collateral
identification.
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How to Order

• Add to Cart
• Enter an order quantity
• Click the Add To Cart button.
• Then either add another item or click on
  shopping cart to complete the order checkout.

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Saved Shopping Cart

• The saved shopping cart feature allows items to
  be saved for future or repeat use.
• This feature is beneficial for
• Saving an item or items that are ordered on a
  regular basis.
• Saving orders for upcoming events in advance of
  their due date.
• When the event approaches the saved order can be
  completed.
• Starting an order that will be completed at a
  later date.

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Shopping Cart

• Click the name of the product under the current
  shopping cart to edit an item.
• Click the Trash Can icon to delete an item.
• Click Back to Catalog option at the bottom to
  continue shopping.
• When the shopping cart order is complete either
  click to finish the order
• OR
• Save the shopping cart.

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Shopping Cart Continued

• To Save Shopping Cart Contents
• Click the Save Cart button on the current
  shopping cart page to save the cart for future
  use.
• The Assign Shopping List pop-up window will
  open.
• Select an existing saved cart to modify or choose
  to add a new entry from the
• Select Cart dropdown menu.
• From the Save Action dropdown menu select
  Copy to copy an instance of your current
  shopping cart to the saved shopping cart OR
  select Move to remove your current shopping
  cart items and add them to the saved shopping
  cart.
• Check the Replace Cart box if the items being
  saved should overwrite and replace an existing
  saved shopping cart.

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Shopping Cart Continued

• To Retrieve Shopping Cart Contents
• Click Saved tab in the shopping cart, and
  select the saved cart you wish to use in the
  dropdown.

• To Order click the box next to the item you
  wish to add to the shopping cart
• Click Move Selected to Cart to proceed to the
  checkout process.
• Click the trash can icon to delete an item.

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Check Out

• Current Shopping Cart
• After adding an item to your cart, click
  Proceed
• OR
• At any time, click Shopping Cart from the top
  navigation bar and click
• .
• Shipping Information
• Enter your shipping information. Use the default
  "Existing Address provided or click Select
  Address to select or create a new Address Book
  address.
• OR
• Enter a "New Address
• Use the Choose Shipping Method dropdown menu,
  to choose your shipment method for all items in
  the cart. Use the Ship Method dropdown to
  modify shipping for a particular cart item. Click
  "Continue Order" when finished.

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Check Out Continued

• Final Review
• Review your order, checking that all information
  provided is correct.
• Click the change link next to any
  information that needs to be edited.
• Click Complete Order to submit the order.
• You may print the confirmation screen for your
  records, if needed.
• Your order will ship within 3 days.

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Order History

• Click on the Order History to track your
  orders status. If your order has shipped, then a
• tracking link will be available.
• Click on the Magnifying Glass icon to expand
  the order view.
• Click on view order details and locate the
  tracking link.

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Questions
If you have any questions or comments, please
contact
ReconstructionMonte Clair Greer 1 (901)
399-5856 monte.greer_at_smith-nephew.com Trauma
Sandy Beem 1 [phone] sandy.beem_at_smith-n
ephew.com
Clinical Therapies Pamela Thompson 1 (919)
474-6773 pamela.thompson_at_smith-nephew.com
Endoscopy Colleen McGovern 1 [phone]
colleen.mcgovern_at_smith-nephew.com