So You Bought the UPK . . . Now What?

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So You Bought the UPK . . . Now What?

• Supplier Relationship Management Product User
  Group(SRM Pug)

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Todays Discussion

• Who is TransAmerica Training?
• One Source Multiple Outputs
• Beginning Your UPK Project
• Blue Print For Success
• Stretching Your Investment

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Introductions

• TransAmerica Training Management
• Who we are
• Areas of business

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The UPK Product

• Did you know?

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How to Begin

• Implement as a Project
• Proven Methodology
• Know Where You Are Going
• Content Development Team

- 3Cs
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Do You Have
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Resources/ Budget
Time
Scope
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Training Methodology

• TAM Training Methodology has 6 Aspects
• We take a Life Cycle Approach
• Focus is on
• Client Specific Solutions
• Change Management
• Client Empowerment

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Training Methodology Cont.

1. Strategy Planning Session
2. Project Team Training
3. User/Project Definition
4. Building the User Experience
5. Delivery and Deployment Methods
6. Transition to Client

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Strategy Planning Session

• Done to achieve Maximum ROI on Training
• Adult Leaning
• Training Consensus
• Composition of Training Team

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Consensus Building

• Past learning experiences
• Similarity/Dissimilarity of needs
• Target Learners
• Role of SMEs
• Materials
• Creating client specific content
• Purposing content for different uses

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ROI

• Employees performing job as designed
• If not trained, system is under utilized
• Build to minimize duplication
• Use throughout Project Life Cycle

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Learning Model
Prepare Me Prepare me with job expectations Prepar
e me for change
Help Me Help me when Im stuck
Tell Me Tell me what I am supposed to
produce Tell me what I must be able to do
Let Me Let me practice in safety Let me learn
from mistakes
Show Me Show me how it works Show me how an
expert does this job
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Putting It All Together

• Choose Outputs
• Create your vision
• Content Development Team
• Trained
• Experience
• Dedicated
• Ability to turn it into training
• Customizations
• Personalize

The 3 C's
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Why the UPK?

• The UPK Advantage
• Oracle Support
• Used by Global Companies implementing PeopleSoft
• Recently adopted as the end user training tool of
  choice (eBusiness Suite, PeopleSoft, JD Edwards,
  Seibel)
• Stand alone application

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What is the UPK

• Simulation Tool

• Training Documentation Tool

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Stretching Your UPK Investment
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Summary of Todays Discussion

• Who is TransAmerica Training?
• One Source Multiple Outputs
• Beginning Your UPK Project
• Project approach
• Your Team
• Methodology
• The Strategy Planning Session ROI
• Stretching Your Investment

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TransAmerica Training

• Presentation Questions????

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How to Reach Us

• Mary Pascarella

• mpascarella_at_tamtraining.com

Corporate Office 305-728-2399