UESAS Universal Eligibility Screening and Application System

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UESASUniversal Eligibility Screening and
Application System

• Adrienne Akers, Richard Roberts
• Terry Russo, Chris Schofield
• Early Intervention Research Institute
• Utah State University
• Logan, UT 84322-6580
• adrienne.akers_at_usu.edu

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Opening Utahs Doors Project
Funding
Integrated services grant from MCHB via Division
of Services for Children with Special Health
Needs (DSCSHN) To help Utah organize its services
so families of young children with special needs
can use them easily June 2001 to June 2005
Purpose
Timeline
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CSHCN Core Outcome 5

• Services for children with special health needs
  and their families will be organized in ways that
  families can use them easily.

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Main Strategy for Organizing Services So That
Families Can Use Them Easily
to develop an interagency single
application/eligibility process (Bronheim, 1998)
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Initial Partners Were SICC Members

• CSHCN
• Baby Watch (Part C)
• Medicaid
• WIC
• Head Start
• Department of Mental Health
• Department of Education Part B Preschool
• Division of Services for People with Disabilities

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Why Use a PAR Approach?
PAR efforts help to ensure that the results are
meaningful and will make a difference in the
lives of the key stakeholders, particularly
children and families.
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Multiple applications are frustrating!
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CSHCN
Part C
Baby Your Baby
Head Start
Medicaid
Online applications simplify the process
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Universal Application System (UAS)

• a web-based interagency application process
• designed to help families apply for multiple
  programs services online
• currently available in English Spanish

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Definitions

• Application Process The upfront information
  provided by a client who is seeking assistance --
  This is
  accomplished via the UAS
• Eligibility Process The sifting process used to
  determine whether a client (and his/her
  application) meets the financial or service need
  requirements to receive benefits or services from
  that agency --This is not accomplished via the UAS

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Purpose of the UAS

• Streamlines application process
• Empowers families
• Minimizes application errors
• Assists in overcoming language barriers

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Current UAS Applications

• Medicaid
• Baby Your Baby
• WIC
• CSHCN
• Baby Watch/Part C
• Head Start Early Head Start
• Wasatch Mental Health
• Part B Preschool

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UAS Pilot Sites in 2003-04

• Utah County
• Vernal
• St. George

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Data from Pilot Survey

• who completed UAS in one session 94
• How long did it take to complete the UAS?
• 0-30 minutes 52
• 30-60 minutes 38
• 60 minutes 10

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Data from Pilot Survey

• Where did you complete the UAS?
• Home 64
• Agency office 12
• Family/Friend home 10
• Work 9
• Other 5

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Data from Pilot Survey

• How many applications did you complete?
• 1 47
• 2 16
• 3 16
• 4 14
• 5 7
• 94 would recommend the UAS to others !

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UAS 2.0 Blended Funds

• UDOH Opening Utahs Doors blended funds to go
  statewide
• All family members can apply via a single account
  with individualized screening
• New clients can enter either from the UAS website
  or agency-specific website
• Now available in Spanish

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UDOH Eligibility Staging Area

• Agency-specific screening criteria can be
  established and updated by each agency
• Review, assignment and follow-up of
  electronically submitted applications
• Simple process to update or add application forms

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When the intake worker clicks on the Inbox link,
a list of their unarchived applications will be
displayed, similar to an email account. It will
be sorted by whether the caseworker has
opened/viewed the app. and the date it was
submitted. The intake worker can resort the
apps. by applicant, date submitted, status or
application.
Inbox
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The UAS helps families find the services they
need!