Using Your Public Workforce Development System

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Using Your Public Workforce Development System

• What it can and should be doing for your company

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• North Shore Workforce Investment Board
• One of 16 boards across the state and 500 across
  the country.
• Charged by Congress to help individuals and
  businesses access public support and dollars to
  address workforce challenges.
• Led by Board of Directors comprised of business
  and community leaders.
• Serving 19 cities and towns north of Boston
  headquartered in Salem.
• Oversees about 5 million in federal and state
  workforce funding per year.

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• North Shore Career Centers
• The primary vehicle chartered by the WIB to get
  these services out to our customers.
• Available to all businesses and individuals
  universal access.
• Offices located in Lynn, Salem, and Gloucester.
• Dedicated to high quality, continuously improving
  service.

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Why do we exist?
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• Workforce Truisms
• We are truly in a global marketplace, effected by
  technology gains, globalization, and productivity
  factors.
• The skills demanded of our labor force have never
  been higher, particularly if workers are to earn
  a family-sustaining wage.
• Business is continually changing its needs and
  expectations of workers.
• Workers are continually changing their needs and
  expectations of business.
• Government programs have not been easy to access
  or particularly helpful.
• Everyone and every company needs help.

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• Further Complications in Massachusetts
• and New England
• Slow labor force growth rate
• General higher skilled nature of business
• Expensive place in which to do business
• Expensive place to live

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• Our Legislative Mandate
• To provide easily accessible, high quality
  workforce services
• to all businesses and individuals in the region
• To ensure that decisions on spending are made
  locally through
• the leadership of local business and community
  experts
• To establish an on-going, high quality system
  that meets the needs
• of our local economy

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• What the WIB does
• Labor Market Research
• Planning and policy design around local needs
• Allocation of federal and state dollars to meet
  these needs
• Chartering of our Career Centers to carry out
  these policies
• Convening partners business, education,
  community organizations- to make this system
  effective

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• What the Career Center does
• Provides a location at which all publicly funded
  services are available.
• Integrates the management of these services so
  that they are seamless to the customer.
• Commits to high quality, easily accessible
  services that respond on
• a timely basis to the real needs of business and
  individuals.

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• North Shore Workforce System
• What we do for the individual
• Career Assessment and Guidance
• Labor Market information and Guidance
• Financial assistance toward education/re-training
• Workshops/Support during job search process
• Job development
• Job placement

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• Example of service to job seeker
• Aid in the re-employment of dislocated
  manufacturing workers.
• Provide assistance to young workers attempting to
  enter the vocational trades.
• Career assessment services for health care
  employees attempting to gain advancement in their
  industry.

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• North Shore workforce System
• What we do for business
• Job posting, screening, referrals
• Labor Market Information
• Assistance in developing and financing training
• Assistance in expansion or reduction of labor
  force
• Referral to education and training vendors
• Development of cross-industry collaborations to
  address systemic issues within an industry

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• Example of service to business
• UPS
• General Electric
• Banking Collaborative
• Trades Collaborative

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• North Shore Workforce System
• What we do for the community
• Labor Market Research
• Transportation Studies
• Public Information Seminars

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Contact Information Mary Sarris, Executive
Director North Shore Workforce Investment
Board 978-741-3805 msarris_at_shore.net Mark
Whitmore, Director North Shore Career
Centers 978-825-7231 mwhitmore_at_detma.org
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