Implementing HRD Program HUMAN RESOURCE DEVELOPMENT

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Implementing HRD Program HUMAN RESOURCE
DEVELOPMENT

• www.gurus.co.kr

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Training and HRD Process Model

• Assessment Design Implementation Evaluatio
  n

Assess needs
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1. Training Delivery Methods

• The Learning Continuum to guide in the selection
  of approach training methods
• Training Methods On the Job , Classroom
  approach, Individual approach

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2. On the Job Training

• Training at a regular workstation / Informal
  effort (coaching, one-on-one instruction)
• structured OJT
• advantages
• Facilitate the transfer of learning
• Reduce training cost
• Limitations
• Physical constraints
• Damage from Using expensive equipment for
  training
• Temporally reduce the quality of service
• Threaten the safety

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• OJT Techniques
• Job Instruction Training
• sequence of instructional procedure used by
  trainer while work in assigned job.
• Preparing the work
• Presenting the task
• Practice
• Follow-up
• The success factors of JIT?
• Job Rotation
• Trainee is expected to learn more doing and
  observing than by receiving instruction
• Learn about some key roles, polices, procedures
• Used for first level management training
• Coaching and mentoring
• One-on-one instruction
• Coaching Maintain effective performance /
  correct performance problem
• Mentoring giving support, preparing for
  increasing responsibility

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3. Classroom Training approaches

• Training session at training space
• Advantages
• Use of training technique (video, lecture,
  discussion, role playing, simulation)
• Control to minimize distractions and create a
  climate conductive of training
• larger number of trainee
• Disadvantages
• Increased cost
• Dissimilarity to the job setting

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• Primary categories of classroom training
• Lecture
• Efficient way of transmitting factual
  information to a large audience in a relatively
  short amount of time
• One-way communication (Passivity and boredom)
• Has little value in facilitating attitudinal and
  behavioral changes
• The lack of sharing of ideas among the trainees.
• How to overcome lecture approach?
• Discussion
• Two-way communication (active participation)
• Skilled facilitator is needed
• Sufficient time
• Common reference
• Audiovisual media
• Static media printed material, slides, OHP
• Dynamic media CDs, Film, videotape, videodisc
• Tele-communication CATV, Teleconferencing
• Experiential methods
• Case studies, Games, Simulation, role playing,
  behavior modeling, outdoor education

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3. Self-paced training

• Computer-aided instruction
• Internet-and intranet-based training

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6. ??????(OJT)

75
Job Assignment
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50
4
1
12
7
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Training
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3
Coaching, Feedback
10
11
14

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Mentoring
25
25 50
75 100 ()

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Source Ed Michael, et el., The War for Talent,
Harvard Business School Press, 2001, 100.(
McKinsey Companys War for Talent Surveys, 2000)