Summary of decision making tools

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Summary of decision making tools

• Reflect bounded rationality
• Hidden assumptions
• Helpful if assumptions hold
• Apply these tools to the contexts where they are
  most suitable
• Adjust decision making when there is a change

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Electronic Child Health Network (eCHN)

• Understand planning issues under the real
  situation
• Further understanding of the decision making
  process
• Become familiar with the strategy analytical
  tools

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Why develop CHN?
New Entrants
Competitive Battleground
Suppliers
Buyers
Substitute products or services
Porters five forces model
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How does CHN work?
CHN
RPC Southeast
RPC North
RPC Center
RPC West
Hospitals, other Health care providers, and
patients
Hospitals, other Health care providers, and
patients
Hospitals, other Health care providers, and
patients
Hospitals, other Health care providers, and
patients
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eCHN

• Consists of
• One web site for patients YCH
• For parents
• For kids
• My child is sick
• One web site for health care professionals
  (PROFOR)
• One secure system to share a childs medical
  records (HDN)

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Benefits of eCHN

• patients
• Physicians
• Hospitals
• Canadian health care system

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What are problems faced by Andrew Szende
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What makes eCHN unique?
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What are criteria?
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What are alternatives?
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Summary

• There are different types of decision making
  problems
• Rationality assumption doesnt hold especially
  for unstructured problem
• Real decision problems are very complex
• Group decision making is a way to improve the
  quality of decision making

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Problem Clarity
Well-defined Goal
Assumptions of Rational Decision Making
No Constraints
Known Options
Maximum Payoff
objective Evaluation
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Types of decision making problems
Top
Poorly Structured
Nonprogrammed Decisions
Type of Problem
Level in Organization
Programmed Decisions
Well-Structured
Lower
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A Model of Bounded Rationality
Ascertain the Need for a Decision
Set Satisficing Criteria
Identify a Limited Set of Alternatives
Compare Alternatives Against Criteria
Select the First Good Enough Choice
Yes
Simplify the Problem
Expand Search for Alternatives
A Satisficing Alternative Exists
No
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Decision-Making Styles
High
Analytic
Conceptual
Tolerance for Ambiguity
Behavioral
Directive
Low
Way of Thinking
Rational
Intuitive
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Group Decision Making
Advantages
Disadvantages

• More information
• More alternatives
• Increased acceptance
• Legitimacy

• Time-consuming
• Majority domination
• Pressures to conform
• Unclear responsibility

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Group Decision Making
Brainstorming
Nominal Group Technique
Electronic Meetings
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National Culture and Decision Making
Decision Style
Degree of Risk