CstM 301 - Management

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CstM 301 - Management Organization

• introduction to management

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the new workplace
employee perceptions expectations manage
ment approach

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on your marks, get set
people/talent technology globalization et
hics diversity
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career advise from a textbook
mastery be good at something networking
know people entrepreneurship act as if its
your company technology become a
geek marketing communicate learning
you arent done yet
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An Organization is
a collective of people an open system
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an organization is
performance focused
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an organization is
ever changing human capital command
control teamwork technology networking expecta
tions value sustainability
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a manager is
autocratic paternalistic
democratic a person who supports, activates
and is responsible for the work of
others laissez-faire micro-manager
control freak
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management is
about human beings embedded in
culture commitment to common goals shared
values an enabler for growth
development communication and responsibility
based more than the bottom line creating
satisfied customers
Peter F. Drucker
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a managers many titles
Typical Nonprofit Typical Business Construction Firm
Board of Directors Board of Directors Board of Directors
Top Managers Executive Director President Administrator Vice President Chief Executive Officer President Vice President Chief Executive Officer President Vice President
Middle Managers Division Manager Regional Manager Branch Manager Division Manager Regional Manager Plant Manager Regional Manager Project Executive Chief Estimator
First-Line Managers Department Head Supervisor Team Leader Department Head Supervisor Team Leader Superintendent Foreman Crew Chief
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managerial performance
accountability effective manager quality of
work life
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functions of management
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roles of management
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successful managers
set agendas network create social
capital learn
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managerial skills
technical skills human/interpersonal
skills conceptual analytical skills
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managerial skills
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managerial skills
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managerial skills