ICAO Safety Management Systems (SMS) Course

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Safety and EfficiencyAn ICAO Perspective
Aviation Safety, Security the Environment The
Way Forward Vince Galotti Chief/Air Traffic
Management ICAO
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Presentation OutlineTwo issues

• Evolution of ICAOs efforts toward a more
  seamless and global ATM system
• Safety Management

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CONTINUED EVOLUTION TOWARD A MORE GLOBAL AND
SEAMLESS ATM SYSTEM

• Global ATM Operational Concept
• Provides the ICAO vision of seamless, global ATM
  system
• Endorsed by 11th ANCONF
• SESAR and NexGen are adapting the concept
• Performance Based Transition
• Global Air Navigation Plan
• 23 Global Plan Initiatives
• Stems from industry roadmap
• Assists in establishment of performance
  objectives
• Assists in implementation of ATM operational
  improvements

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Safety Management

• How do we ensure safety in the more complex,
  synchronized global system that we strive toward

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The evolution of safety thinking
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Concept of safety

• The elimination of accidents (and serious
  incidents) is unachievable.
• Failures will occur, in spite of the most
  accomplished prevention efforts.
• No human endeavour or human-made system can be
  free from risk and error.
• Controlled risk and error is acceptable in an
  inherently safe system.

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Concept of safety (Doc 9859)

• Safety is the state in which the risk of harm to
  persons or property damage is reduced to, and
  maintained at or below, an acceptable level
  through a continuing process of hazard
  identification and risk management.

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The management dilemma
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The big picture

• Operation of aircraft
• Maintenance of aircraft
• Air traffic services
• Aerodromes
• Two audience groups
• States
• Service providers
• Three distinct requirements
• Safety programme
• SMS
• Management accountability

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As of 23 November 2006

• States shall establish a safety programme, in
  order to achieve an acceptable level of safety
  in
• The operation of aircraft
• The maintenance of aircraft
• The provision of air traffic services
• Aerodrome operations
• The acceptable level of safety to be achieved
  shall be established by the State(s) concerned

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What is a safety programme?

• An integrated set of regulations and activities
  aimed at improving safety.
• States are responsible for establishing a safety
  programme
• Safety regulation
• Safety oversight
• Accident/incident investigation
• Mandatory/voluntary reporting systems
• Safety data analysis and exchange
• Safety assurance
• Safety promotion

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As of 23 November 2006

• States shall require, as part of their safety
  programme, that an operator, maintenance
  organization, ATS provider, certified aerodrome
  operator implements a safety management system
  accepted by the State that, as a minimum
• Identifies safety hazards
• Ensures that remedial action necessary to
  maintain an acceptable level of safety is
  implemented
• Provides for continuous monitoring and regular
  assessment of the safety level achieved
• Aims to make continuous improvement to the
  overall level of safety

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What is an SMS?

• A systematic approach to managing safety,
  including the necessary organizational
  structures, accountabilities, policies and
  procedures.
• Providers are responsible for establishing an
  SMS.
• States are responsible of the acceptance and
  oversight for providers SMS.

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As of 23 November 2006

• An accepted safety management system shall
  clearly define lines of safety accountability
  throughout the airline, maintenance, ATS
  provider, certified aerodrome operator
  organization, including direct accountability for
  safety on the part of senior management.
• Note. Guidance on safety management systems is
  contained in the ICAO Safety Management Manual
  (Doc 9859).
• (Accountability Obligation or willingness to
  account for ones actions)

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Safety programme SMS relationships
Protection
Production
State safety programme
Objective Public safety
Oversight
Acceptance Oversight
Organizations safety management system (SMS)
Organizations production processes
Objective Achieve commercial goals and customer
satisfaction
Objective Manage and control safety risk
Risk management Safety assurance
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The essential is invisible to the eyes
Number of occurrences
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Strategies Levels of intervention and tools
Safety management levels
Desirable management level
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Risk mitigation at a glance
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Safety culture

• A construct
• An outcome, not a process
• The introduction of safety management concepts
  lays the foundation upon which to build a safety
  culture
• Safety culture cannot be mandated or
  designed, it evolves.
• It is generated top-down

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Positive culture
Source David Marx
Flexible culture People can adapt organizational
processes when facing high temporary operations
or certain kinds of danger, shifting from the
conventional hierarchical mode to a flatter mode.
Informed culture People are knowledgeable about
the human, technical, organizational and
environmental factors that determine the safety
of the system as a whole.
Reporting culture People are prepared to report
their errors and experiences
Positive culture
Learning culture People have the willingness and
the competence to draw conclusions from safety
information systems and the will to implement
major reforms.
Just culture People are encouraged (even
rewarded) for providing essential safety-related
information. However, there is a clear line that
differentiates between acceptable and
unacceptable behaviour.
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Summary

• The global ATM system continues to grow rapidly
• The growth will continue (environment?)
• ICAO works toward a safe and efficient growth
• Global ATM operational concept
• Global Air Navigation plan
• New approach to safety
• Proactive, predictive
• Performance based
• SAFETY MANAGEMENT SYSTEMS