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Title: e-Teba and Garanti e-Commerce


1
e-Teba and Garanti e-Commerce
2
Teba
  • Teba is an Izmir rooted manufacturing company.
    Founded by Teoman Baygan to manufacture air
    conditioner apparatus 36 years ago (1967) on a 20
    m2 plant.
  • Today Teba has a manufacturing plant with 1500
    workers and is one of the most important
    manufacturers of heater-cooler devices and home
    appliances.

3
Teba
  • Exports to more than 80 countries and Turkey
    agent of many white goods brands
  • Have sales and marketing companies more than 10
    countries mainly in Europe and USA
  • 2003 revenue target of the company is 200 million
    .

4
e-Teba
  • The e-commerce project was initiated with the
    pioneering of the two sisters (Selda Baygan and
    Ayda Baygan) in 1998 is now the business model of
    the company.
  • The aim of the two sisters with the project is to
    adopt the company to the new millennium.

5
e-Teba
  • 150,000 customers are reached via the Internet.
    The web site attracts 80,000 visitors and sells
    1,200 products in a month. Entire sales of Teba
    are done on the Internet. Not only the individual
    customers but also the dealers of Teba do their
    sales on the Internet.

6
Virtual Kitchen
  • Users with this software can design their kitchen
    on the web site and ask for the price. They can
    design everything including the color, the
    material to be used, size and model.
  • 1,250 people have bought their kitchens, which
    they designed by themselves, so far.

7
Kitchen Types
8
Sizes of Kitchens
9
Full Customization of Kitchens
10
e-Teba stores
  • We saw that the Internet usage is low in Turkey
    and there is a lack of information about the
    products. The Turkish consumers still want to
    touch the products. But we on the other side want
    to make e-commerce. Therefore, we opened stores
    in shopping malls under the name of e-Teba and
    placed only one sample from each of our products.
    So that consumers can see and touch the products.
    We have 20 e-Teba stores now says Selda Baygan.

11
We used to be happy when we sold one or two
products
  • Teba when it started to the e-commerce business
    used to sell a couple of products in a week, but
    now it sells 500 products in a month.
  • In its database there is currently information of
    150,000 customers. They are now closely
    acquainted with these 150,000 people and can
    inform them according to their needs.
  • The project received the customer focused
    e-commerce project reward.

12
They are establishing an e-commerce web site in
England
  • Tebas software is going to be used in its
    e-commerce web site that is going to be
    established in England.
  • Baygan explained the reason of choosing England
    as having the 20 share in oven market and being
    a well known brand in that country.

13
Garanti e-commerce
  • Garanti e-commerce was established three years
    ago. Now it serves companies like e-kolay.net,
    turk.net, hepsiburada.com, yemeksepeti.com and
    bookinturkey.com which are the leading e-commerce
    companies in Turkey.
  • There are 1,200 companies using Garantis virtual
    POS which is the last step of online payment.
    This is a serious number. 70 of the market is
    their customer.

14
10 million worth gambling offer to Garanti
  • One foreign online casino company, wanting to
    enter the Turkish market using the Garanti
    e-commerce infrastructure to establish trust in
    the market, offered Garanti 10 million in
    return for using just one virtual POS used in
    payment infrastructure.

15
We set the ecosystem of e-commerce
  • Garanti developed the first virtual card in
    Europe and put into practice three years ago in
    Turkey in April 2000.
  • They reached 30 thousand users in a short time.
    Today there are 70 thousand users registered to
    the system.
  • Turkey has the most virtual cars usage rate after
    USA in the world.

16
We set the ecosystem of e-commerce
  • By its virtual POS service, it is providing
    credit card payment infrastructure for e-commerce
    web sites.
  • There is one e-commerce web site named
    garantialisveris.com but the products on the site
    are not its own. Products of stores registered to
    the system are being presented. There are
    hundreds of firms in a wide range in the system
    like flowerers, white good stores, online
    shopping sites, tourism sites

17
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18
Dont expect trillions in three month
  • There are too many steps involved in this
    business, beginning with the business idea and
    establishment and extending to the technical
    infrastructure, marketing, security, logistics.
    And of course positioning yourselfTo do
    e-commerce you should do all of these completely.
    One more thing, at least two thousand dollars
    says Savas Sakar, who is in charge of the
    e-commerce activities in Garanti Bank.

19
Dont expect trillions in three month
  • When entering this business three years ago,
    Garanti e-commerce department examined the
    foreign e-commerce sites such as buy.com and
    e-bay.com. Then, it focused on the payment
    infrastructure for the Internet using their
    advantage of being affiliated with Garanti Bank.
    In the mean time, it became an e-commerce
    platform with the introduction of
    garantialisveris.com.

20
We dont have a security problem
  • Garanti e-Commerce uses 128 SSL system, which is
    the most recent security model used in the whole
    world, in its infrastructure.
  • In the 128 bit encoding, which is used by Garanti
    e-Commerce, there are 2128 possible keys and for
    this encoded information to be broken a lot of
    time is required and its costly.

21
The market has grown by 300 this year
  • Garanti e-Commerce, which serves 1200 e-commerce
    websites in Turkey, has important information
    about the market.
  • Since January 2003, there has been a 300
    increase in revenue in the market. The total
    revenue of companies increased from 2 million
    to 6.5 million . Especially with the arrival of
    summer, tourism made a great boom in the world as
    well as in Turkey. In the coming months, we
    expect a boom in the individual retirement
    insurance says Sakar

22
  • Thank you for listening!

23
Sources
  • e-Teba http//www.milliyet.com.tr/2003/10/21/busin
    ess/bus14.html
  • Garanti e-Commerce
  • http//www.milliyet.com.tr/2003/10/12/business/bu
    s13.html
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