Collaborating for Health and Wellbeing

1

• Collaborating for Health and Wellbeing
• The role of
• Knowledge Services Group
• NHS Education for Scotland (NES)
• Carolyn Smith
• Information Manager
• carolyn.smith_at_nes.scot.nhs.uk

2

• Introduction
• Strategy
• SGHD strategy
• Enabling partnerships
• Collaborative approach
• Tools
• Resources
• People
• In practice
• Summing up

3
Knowledge Services Group

• Part of NHS Education for Scotland (NES)
• National strategic and policy framework,
  leadership, resources and tools
• to widen access to knowledge
• promote competence in its use
• to help to improve Scotlands health and
  healthcare.
• We provide
• 12 million information and learning resources
• From more than 100 providers.
• One integrated access point The Knowledge
  Network
• Collections of articles, books and journals,
  guidelines, policy documents, resources for
  patients and service users, evaluated websites
  and e-learning courses.

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Strategies

• Scottish Government Health Department (SGHD)
• E.g. Better Health Better Care
  http//www.scotland.gov.uk/Resource/Doc/206845/005
  4945.pdf
• the Quality Strategy http//www.scotland.gov.uk/Re
  source/Doc/311667/0098354.pdf
• NES
• Enabling Partnerships http//www.knowledge.scot.nh
  s.uk/uploads/Enabling_Partnerships.pdf

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Services

• Tools
• Resources
• People

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Community Builder Toolkitexample of a tool for
communities of practice

• Enable communities and projects set up and manage
  their own websites or learning environments
• Encourage collaborative working
• Promote dialogue and discussions
• Sharing examples of practice
• Help communities to manage both published and
  local and tacit knowledge

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Website e.g. Macmillan
List of results
Search
FAST
Saved Search
Resource e.g. Ovid
List of results
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Resources

• Content from e.g.
• Subscription databases of full text journals
• Guidelines
• Patient information websites
• Social services information
• Training and support materials
• Information support worker framework
• http//www.knowledge.scot.nhs.uk/media/931648/inf
  ormationsupportroleframework.pdf
• Information literacy portal http//www.infoliterac
  y.scot.nhs.uk/home.aspx)
• NHS Elite

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Information Literacy
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People

• Train the trainer
• Information support worker
• Communities of Practice

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Projects

• The Knowledge Network
• http//www.knowledge.scot.nhs.uk
• Save and Share
• Tagging
• Shared spaces
• CBTs

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Community websites
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Community Builder toolkit

• Wiki
• A piece of software which enables users to
  create, edit and link webpages. A wiki website is
  usually created collaboratively and allows
  members of the creating community to edit its
  content. Examples include Wikipedia
• Discussions
• Question and answer opportunities, sharing of
  experiences, lessons learnt

• Blogs
• An online journal created by a particular person
  or team. The owner posts messages and allows
  others to add their own comments.
• Adding resources
• Upload documents, share weblinks, associate
  published resources from The Knowledge Network
  website (formerly e-Library)

E.g.http//www.knowledge.scot.nhs.uk/child-service
s
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More Projects

• Training and support for Gorbals project
• Patient information for NHS inform
• NHS Fife use of FAST

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NHS Fife
Fife Direct
FAST
Other websites
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Finish

• A truly mutual health service, supported by
• empowering organisations, staff, patients and
  carers to
• work and learn in partnership by
• accessing, sharing and applying knowledge as
• a vital component of improving health and
  delivering care.