How to Workforce Plan

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How to Workforce Plan
8th October 2013

• Joy Simpson
• Health Education East Midlands (Nottinghamshire)
• Sheila Hawkins
• Health Education East Midlands (Leicestershire
  and Rutland)

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• If you always do what youve always done,
  youll always get what youve always
  had. Mark Twain

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• The LHC Workforce Teams
• -what do they do?

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Why workforce plan?

• Current and future direction for service that can
  impact on workforce
• Inform current and future East Midlands education
  and training commissions to meet patient and
  service need
• Supply and demand - recruitment / retention
• Efficiency and cost savings
• Future focused- opportunities

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• Three examples of workforce planning
  methodologies used by the LHC Workforce Teams
  across the East Midlands
• (there are many more.)

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Skills for Health Model

• The Six Steps Methodology offers
• A systematic practical approach that supports the
  delivery of quality patient care, productivity
  and efficiency 
• Assurance that workforce planning decisions taken
  are sustainable and realistic 
• A scalable approach, from small ward-based plans
  to large organisations 
• A joined-up approach with social care, where the
  same approach has been adopted.

http//www.skillsforhealth.org.uk/workforce-planni
ng/six-steps-workforce-planning-methodology
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The Six Steps

• Step 1 Defining the plan 
• Step 2 Mapping service change 
• Step 3 Defining the required workforce 
• Step 4 Understanding workforce availability 
• Step 5 Planning to deliver the required
  workforce 
• Step 6 Implement, monitoring and refresh.
• http//www.skillsforhealth.org.uk/workforce-pla
  nning/six-steps-workforce-planning-methodology/

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The Population Centric approach
(Acknowledgement and thanks to Prospect Business
Consulting Ltd for use of their slides and
diagrams)
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Functional Mapping

• Designing workforce by patient pathway rather
  than professional group
• Identify all the functions/tasks needed to
  deliver a pathway from the patients perspective
• Identify skill levels needed to deliver each
  function
• Shows what kind of workforce needed, identifies
  competences and can be used to develop job
  descriptions and/or costings for service

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(No Transcript)
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Functions and skill levels stages 45
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Functional Mapping

• Works well when pathway is delivered across
  several agencies and professions
• Needs good clinical engagement
• Supports service re-design and management of
  change
• Specifies requirements for education
• Doesnt create neat numbers for commissioning
  education places

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Whats the shape of your workforce?
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Current workforce

• Need current workforce data demography to
  consider future need
• Supply demand
• Age profiles
• Recruitment
• Training
• Retention
• Absence rates
• Labour market intelligence

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Defining the future workforce

• Gather intelligence (meetings/ workshops/
  templates)
• Develop options for the future workforce
• Roles ( working differently)
• Numbers,
• Costs!
• Can identify minimum requirements in terms of the
  level of competence, or professional role or
  location
• Scenario building business cases options
  (workforce planning methodologies support this)

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What is needed in the skills and knowledge pot?

• Expert / Specialist
• Intermediate
• Support / QCF

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The HR Reality Check
Re- engineering
Retaining People
Reward Remuneration
Re-training Refresh
Relevance Risk Resources Results Responsibility
Getting People
Return
Recruitment
Losing People
Redundancy
Retirement
Re-deployment
Bosma / Bond 2002
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Workforce plans build capacity capability

• Training
• Education commissioning
• Leadership development
• Recruitment and retention
• Talent management
• Re-deployment
• Succession planning
• Engagement staff/patients/ clients/users
• Communications

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LHC Workforce Development Plan Process
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LHC Workforce Lead Contacts

• Derbyshire (jackie.hewlett-davies2_at_nhs.net) 01332
  258180
• LLR (Richard Ansell (r.ansell_at_nhs.net) 0116 258
  3803
• Lincolnshire (helen.smith2_at_nhs.net) 01522 580980
• Northamptonshire (kadcock_at_nhs.net) 01327 708184
• Nottinghamshire (jackie.brocklehurst_at_nhs.net)
  01623 848888

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• Whats hot around workforce planning in terms of
  the business and service provision for you?
• What experiences do you have with workforce
  planning?
• LHC Workforce Teams can help you!