Conduct Counseling

1
(No Transcript)
2
Conduct Counseling
3
Objectives

• Given references, Non-Commissioned Officers,
  and instruction in a class room environment, new
  NCOs will learn the fundamentals of counseling,
  some approaches to counseling, and relate these
  to different situations.

4
References

• FM 22-100, Military Leadership
• FM 22-101, Leadership Counseling
• THE MENTOR 3rd Edition by MSG Mark Gerecht
  (Ret.)

5
The Counseling Form

• DA Form 4856-E, JUN 99 (Developmental
  Counseling Form) (11,12)

6
Types of Counselings

• Initial
• Monthly
• Promotion
• Disciplinary
• PLDC
• Family Care Plan
• Performance
• etc

7
Approaches to Counseling

• Directive Counselor led, most effective in
  dealing with Disciplinary problems and has short
  term effects.
• Non-Directive Soldier-centered, takes
  responsibility for solving the problem. Takes
  longer and is more relaxed
• Combined Most commonly used, a combination of
  both approaches. (13)

8
Leader Actions

• In developing proper attitude and behavior, the
  leader should be aware of the characteristic
  aspects of effective counseling. These Include
• Flexibility
• Respect
• Communication
• Support
• Motivation
• Purpose
• (LC, 12)

9
Sources of Power

• Legitimate Power
• Reward Power
• Coercive Power
• Referent Power
• Expert Power
• -Soldiers will accept guidance and follow
  directions from a leader they believe knows the
  correct action or solution. This confidence is
  important in combat when soldiers must believe
  their leader is able to get them through
  dangerous situations. (LC,14)

10
Forms of Influence

• Mapping Alternatives
• Recommending
• Persuading
• Urging
• Advising
• Commanding
• Punishing
• (LC,16)

11
Before the session, dont forget to.

• Notify the soldier
• Ensure that the soldier knows the location and
  that the counseling does not interfere with any
  other requirements from senior leadership
• You may choose to inform the soldier of the
  purpose of the counseling. It is best to inform
  the soldier, to put his/her mind at ease.
• Schedule a time
• Inform the soldier of the time
• Choose a suitable place for counseling
• Select an environment free from interruptions
  (13,14)

12
Before the session, dont forget to.

• Plan the discussion
• - Determine the points you wish to cover
• - Make notes on 3x5 cards
• - Do not get away from the issue, unless the
  subject requires immediate attention, or in some
  way is related to the issue at hand
• - Ensure you have appropriate documentation
  and references available
• - Identify the problem from the leaders
  perspective
• - Try to understand the situation from the
  soldiers point of view (13,14)

13
Considerations when Counseling

• Conduct counselings at a time when it does not
  interfere with other activities
• Do not tolerate any breaches of integrity, in any
  form
• Never hold a grudge, it is unprofessional
• Never protect a soldier from discipline (14,15)

14
Methods of Motivation

• Letters of Appreciation
• Certificates of Achievement
• Unit Certification Certificates
• Writing formal letter
• Distribute Key leader cards
• Recognize the FSG
• P.O.B.
• Recognize specific achievements (20)

15
Corrective Training

• Remember The punishment has to fit the crime!!!
• DO NOT confuse corrective training with extra
  duty-they are NOT the same
• Remedial training MAY be performed after duty
  hours (47)

16
Remember.

• Nobody is perfect, it will take time for you to
  get your own feel as a counselor
• It is important for us to remain professional as
  NCOs to give our soldiers 100
• Never cheat your soldiers-going easy on your
  soldier makes no impact in the long run. This
  will only perhaps create an new NCO who does the
  same thing to his/her soldiers.

17
And lastly.

• A good counselor is always prepared

18
End of Instruction

• Situations (65)