Presentation to the

1

• Presentation to the
• Portfolio Committee
• on Communications on Support Service by the
• Office Finance Business Support
• (OFBS)

By Bridget Mohlala - CFO Date 08 October 2004
2
Outline Of Presentation

• Mandate
• Strategic objectives
• Past achievements
• Major deliverables for 2004/2005
• Challenges
• Conclusion

3
Mandate

• To provide efficient and effective
• support services to
• ICASA

4
Organogram
CFO Finance Business Support Bridget Mohlala
Senior Manager Human Resources GWEN SIYOTULA
Financial Manager Ryan Hart
Senior Manager Admin Procurement BARBARA NTULI
Senior Manager IT LETSHOLO THIPE
Manager Admin Procurement Patrick Matsoge
Manager Network Operations Suren Govind
Manager H.R. Personnel Administration HR
Development Roger Spence
Manager Accountants Payable Scott Moore
Manager Library Service Thandi Taye
Manager Master Information Systems Vacant
Manager HR Employee Relations Organisation
Design Siyabulela Mrwata
Manager Accountants Receivable Nokuthula Ngubeni
Manager Human Resource Organisational
Development Vacant
5
Strategic Objectives

• Providing a customer focused service
• Providing a caring organization through employee
  wellness
• Providing financial management in line with PFMA
  and GAAP
• Developing a human resource development plan

6
Past Achievements

• Obtained an unqualified report for the third year
  in a row
• Developed policies and procedures
• Filling all senior management positions
• Developed IT infrastructure
• Developed a plan to integrate the various systems
  

7
Past Achievements

• Improved payment turnaround time
• Improved collection of outstanding licence fees
• More accurate monthly reporting (accrual vs cash
  basis)
• Greater efficiency through on-the-job training
  and revised workflow processes
• Developed policies and procedures

8
Past Achievements

• Developed a strategy for a sound records
  management program
• Drafted an HR File Plan to be submitted for
  approval to the National Archives of SA

9
Past Achievements

• Initiated the implementation of Interim
  Performance Management.
• Signed recognition agreement with Communication
  Workers Union.
• Developed a plan for the completion of the
  restructuring process

10
Major Deliverables For 2004/2005

• Developing a recruitment and retention strategy
• Develop an IT procurement Strategy
• Upgrading and intergrating new applications e.g.
  JD Edwards, LS
• Ensuring that ICASA policies are complying with
  PFMA
• Establishing the supply chain unit

11
Major Deliverables For 2004/2005

• Implementation of the NIA recommendations on
  security for ICASA
• Efficient management of mail distribution
  internally
• Developing a fleet management system
• Establishing a facilities management unit

12
Major Deliverables For 2004/2005

• Reduce operational costs on rental, maintenance,
  etc.
• Filing positions identified during the process of
  restructuring
• Amendment and implementation of Policies managed
  by the department

13
Major Deliverables For 2004/2005

• Review/Development of comprehensive HR Policies
  and Procedures.
• Conducting of Job Evaluation to ensure alignment
  within the pay structure.
• Competency Profiling of staff.
• Finalization of the restructuring process.

14
Major Deliverables For 2004/2005

• Implementation of Performance Management.
• Implementation of Employment Equity Plan.
• Establishment employee wellness

15
Challenges

• The staff moral after restructuring
• The budget of the organisation is not enough for
  implementation of all projects
• The training needs for staff for the new roles
  after restructuring
• Motivation of staff based on incentives
• The finalisation of salary discrapacies

16
Challenges continue

• The refurbishment of all regional offices and
  ensuring that staff have the basic requirements
  to do their jobs.
• The fact that the industry is recruiting our
  exeperienced staff members at higher salary

17
Conclusion

• We are nowhere, where we want to be in OFBS. But
  we are very content with the road that ICASA is
  on to get there."
• Thank you