Title: Security Notifications for TLCs
1Security Notifications for TLCs
- If ETS or JDL alerts a TLC to a security problem,
please address the issue promptly. Notify ETS
when complete.
2Security Events
Below is actual BCPS data, seen on a daily basis
TCP_Network_Scan 63414 Events! TCP_Service_Sweep
5661 Events
Lets work together to clean it up!
3Remedy Ticket Created
4Email to TLC
- The host(s) listed at the bottom of this message
have been identified as - likely infected with viruses/spyware or have
inappropriate software loaded. - I can assist further once you find the computer
and perform the tasks listed below. This
incident will be tracked through the Remedy
system under the ticket listed in the subject
line of this email. Please reference this ticket
number on all future communication pertaining to
the incident. - Thanks for your help and here are the details
- 1. Log onto the infected system and download
'Stinger' from the McAfee site
http//vil.nai.com/vil/stinger/ Set the product
to scan all the local drives, following the
instructions on the site. - 2. Install LANDesk onto the system if not already
installed. - 3. Install McAfee VirusScan onto the system if
not already installed. - 4. Uninstall inappropriate software such as P2P
software (LimeWire, Gnutella, BitTorrent, etc) -
- INFECTED DEVICE(S)
- Operating system
- Name
5Stinger
Why Stinger? Free and Reliable Updated
regularly Vast array of variants covered Usually
does the trick
6LANDesk
Install the latest agent. Landesk is a district
application used for patch management, spyware
removal, inventory, remote control and management
of devices.
Manually run patches http//browardlandesk.browar
d.k12.fl.us/cleanme.bat
7McAfee VirusScan
Install it, Update it, Run scans on a regular
basis. Install EPO Agent. PC Link
http//servicedesk/WINDOWS/Antivirus/McAfee20Ins
talls/ MAC Link http//servicedesk/OSX/Virex-Vi
rusScan/
8Peer to Peer (P2P) Applications
- Usually load at startup by default
- Generate tons of traffic
- Generate alarms on security devices
- Inappropriate on BCPS Network