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Security Notifications for TLCs

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Security Events Remedy Ticket Created Email to ... This incident will be tracked through the Remedy system under the ticket listed in the subject line of this email. – PowerPoint PPT presentation

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Title: Security Notifications for TLCs


1
Security Notifications for TLCs
  • If ETS or JDL alerts a TLC to a security problem,
    please address the issue promptly. Notify ETS
    when complete.

2
Security Events
Below is actual BCPS data, seen on a daily basis
TCP_Network_Scan 63414 Events! TCP_Service_Sweep
5661 Events
Lets work together to clean it up!
3
Remedy Ticket Created
4
Email to TLC
  • The host(s) listed at the bottom of this message
    have been identified as
  • likely infected with viruses/spyware or have
    inappropriate software loaded.
  • I can assist further once you find the computer
    and perform the tasks listed below. This
    incident will be tracked through the Remedy
    system under the ticket listed in the subject
    line of this email. Please reference this ticket
    number on all future communication pertaining to
    the incident.
  • Thanks for your help and here are the details
  • 1. Log onto the infected system and download
    'Stinger' from the McAfee site
    http//vil.nai.com/vil/stinger/ Set the product
    to scan all the local drives, following the
    instructions on the site.
  • 2. Install LANDesk onto the system if not already
    installed.
  • 3. Install McAfee VirusScan onto the system if
    not already installed.
  • 4. Uninstall inappropriate software such as P2P
    software (LimeWire, Gnutella, BitTorrent, etc)
  • INFECTED DEVICE(S)
  • Operating system
  • Name

5
Stinger
Why Stinger? Free and Reliable Updated
regularly Vast array of variants covered Usually
does the trick
6
LANDesk
Install the latest agent. Landesk is a district
application used for patch management, spyware
removal, inventory, remote control and management
of devices.
Manually run patches http//browardlandesk.browar
d.k12.fl.us/cleanme.bat
7
McAfee VirusScan
Install it, Update it, Run scans on a regular
basis. Install EPO Agent. PC Link
http//servicedesk/WINDOWS/Antivirus/McAfee20Ins
talls/ MAC Link http//servicedesk/OSX/Virex-Vi
rusScan/
8
Peer to Peer (P2P) Applications
  • Usually load at startup by default
  • Generate tons of traffic
  • Generate alarms on security devices
  • Inappropriate on BCPS Network
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