Creating Change in the Homeless Service System

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Creating Change in the Homeless Service System

• Lloyd S. Pendleton
• Director, Homeless Task Force
• State of Utah
• National Conference on Ending Family Homelessness
• February 7-8, 2008
• Seattle, Washington
• 
  
  30 January 2008

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Overview of Utahs Homeless Approach

• State Vision Everyone has access to safe,
  decent, affordable housing with the needed
  resources and supports for self-sufficiency and
  well being
• Reorganized States Homeless Coordinating
  Committee with policy level members
• Created four sub-committees
• Organized 12 Local Homeless Coordinating
  Committees (LHCC) with political leader as chair
• Each LHCC to develop and implement pilots
• System redesign serving all homeless, not just
  focusing on chronic
• Centrally lead and locally developed

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Homeless Coordinating Committee
Marie Christman Dept. of Human Services
(DHS)
Gary Herbert Lt. Governor Chair
Palmer DePaulis Dept.
of Community and Culture
Dr. David Sundwall Department of Health
Bill Crim Businesses/United Way
Craig Burr Dept. of Corrections
Rudy Johansen Veterans Admin.
MISSION
Formerly Homeless
Donald P. Ketcham Social Security
End Chronic Homelessness and Reduce overall
Homelessness by 2014
Pamela Atkinson At Large
Jane Shock Financial Institutions
Kreig Kelley Office of Education
Bill Nighswonger S.L. Housing Authority
Kristen Cox Dept. of Workforce
Services
John Brereton Utah Housing Corporation
Mike Gallegos Local Governments
Christine Nguyen Balance of State
Continuum of Care
Vaughn McDonald Philanthropic Orgs.
Ron Humphries Faith Based Orgs.
Bill Hulterstrom Mountainland Cont.
of Care
Kerry Bate SLC Cont. of Care
January 2008
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Homeless Coordinating Committee Organization
Lt. Governor
Allocation Committee
HCC
Local Homeless Coordinating Committees
Information Systems
Supportive Services
Affordable Housing
Discharge Planning
Gordon Walker
Kristen Cox
Marie Christman
Bill Crim
JoAnn Seghini
Craig Burr

• Banks
• Developers
• Housing Authorities
• Planners
• Providers

• HMIS
• Outcome Measures
• Management Reports

• Mental Health
• Substance Abuse
• Foster Care
• Juvenile Justice

• Domestic Violence
• Case Management
• Training
• Employment

• Prisons
• Jails

• Elected Chairs
• Ten-Year Plan

Salt Lake County COG
San Juan County COG
Tooele COG
Six-County AOG
Carbon/ Emery COG
Bear River AOG
Five-County AOG
Mountainland AOG
Uintah Basin AOG
Weber County COG
Davis County COG
Grand County COG
COG Council of Governments AOG Association of
Governments
September 2007
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Local Homeless Coordinating Committee (Model)
Elected Official Chair
Vice-Chair
Dept. of Human Services
Businesses
Dept. of Health
Financial Institutions
Purpose
Dept. of Corrections

• Implement locally the ten-year plan to end
  chronic homelessness and reduce overall
  homelessness by 2014.
• Prioritize and coordinate funding to implement
  supportive service programs to reduce and prevent
  homelessness.
• Use Homeless Management Information System to
  report and manage results.
• Develop a pathway to self-reliance for the
  homeless.

United Way
Dept. Workforce Ser.
Housing Authorities
At Large
Sheriff
Formerly Homeless
Domestic Violence
Community Clinics
Schools/PTA
Service Agencies
Colleges/Tech. Schools
Continuum of Care
Local Government Leaders
Native America Housing Authority
Faith Based Orgs.
Police Chief
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Local Homeless Implementation Plan

• Funding
• State (PAHTF, CNH, ESG, OWLF,CIB)
• Private
• Federal
• Block Grants (CSBG, CDBG, SAPTBG, MHBG).
• Entitlements (SSI,SSDI, DBA-Vets)
• Mainstream Programs (Food stamps, SCHIP, TANF,
  Section 8, Home, DVA, Public/Indian Housing)
• Homeless Targeted Programs (Cont. of Care, Health
  Care, PATH, Employment, Surplus Property, etc.)

State 10-Year Plan

• State Committees
• Homeless Coordinating Committee
• Discharge Planning
• Affordable Housing
• Supportive Services
• Information Systems

• Actions
• Housing
• Reduce D V
• Prevention
• Employment
• Income Support
• Discharge Planning
• HMIS/Outcome Measures
• Transportation
• Supportive Service
• Health Care
• Other

Political Leader Chair
Local Homeless Coordinating Committee

• HUD REQUIREMENTS
• Consolidated Housing Plan
• Continuum of Care Annual Strategies

Local 10-Year Plan
Education (DOE), Homeless Vets Transitional
Housing (DVA), Treatment for the Homeless
(SAMHSA), Runaway (AFC/DHHS)
January 28, 2008
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Purpose of Pilots

• Gets people engaged -- What is selected not as
  important as something about which they are
  passionate
• Creates a new focus Important to create new
  process
• Action taken -- Tests new approaches, produces
  results
• Small -- Pilots get the process moving, cost
  less, and minimizes potential negative impact
• Tailored -- Rural areas with few homeless focused
  on chronic consumers to prevent homelessness
• Showed State support State funds (Homeless
  Trust Fund and a Housing Trust Fund) increased
  willingness
• Supports a media strategy Results shared
  locally and statewide to create a success
  attitude

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Selected Pilots

• Pathways 17 persons off street using housing
  first approach major shift in thinking and
  feelings study done two more implemented in
  other LHCCs
• DV Victims Housing with assistance 4.5 months
  stabilized
• Re-entry Two implemented one studied by
  University reduction in costs and jail time
• Homeless Children School principals selected
  families to receive housing and case management
  support
• Prevention Selected families on verge of
  homelessness and providing supportive services

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Defined System Change(Martha R. Burt and Brooke
E. Spellman)

• Change in Power Designated positions with
  formal authority responsible for the new activity
• Change in Money Routine funding is earmarked
  for the new activity
• Change in Habits Participants interact to carry
  out the new activity as part of normal routine
• Change in Technology/Skills Growing cadre of
  skilled workers at most or all levels using new
  methods
• Change in Ideas/Values A new definition of
  performance/success and new understanding of
  success

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When your vision is crystal clear, taking action
happens naturally.
Thomas F. Crum, The Magic of Conflict