Lived Experience - Standard Interview Process

1
Lived Experience Recruitment Panel
Members Training Workshop
2
Aim of the session

• Session goes for around three hours
• What will we learn about?
• Get to know each other
• Understand recruitment and staff selection
• Interviews what to do how to do it?
• Know the rules about selecting staff
• Join recruitment panels selecting staff in your
  area

3
Information Booklet
4
Introductions

• Whats your name?
• What services do you access?
• Why do you want to be involved?

5
Important Words to Know

• Interview
• Applicant
• Employee
• Position
• Panel
• Legislation
• Discrimination
• Criteria
• Human Resources (HR)
• CV / Resume

6
Recruiting and Selecting Employees

• Need for staff is identified
• General pool staff or specific role
• What sort of job is being offered?
• Permanent Full Time or Part Time
• Casual
• Fixed term specific project or job or cover
  scheduled leave

7
Recruiting and Selecting Employees

• 2. Position Clarified and Advertised
• Position Description
• Advertise - Aims to get the attention of the
  right people for the job.
• Who can apply? - Anyone who wants a job/not all
  applicants will be suitable

8
Recruiting and Selecting Employees

• 3. Interview questions
• Human Resources (HR) team puts together interview
  questions
• Must comply with rules/laws - Equal Employment
  Opportunity (EEO) and Anti Discrimination
  legislation
• Questions specific to role and LWB values
• Must be consistent

9
Recruiting and Selecting Employees

• 4. Applications received shortlisting
• HR compile all applications
• Talk about quality and quantity
• Shortlist of applicants

10
Recruiting and Selecting Employees

• 5. Notify people not shortlisted
• HR notify all those who have not been shortlisted
  thanking them for their application

11
Recruiting and Selecting Employees

• 6. Panel is put together
• THIS IS WHERE YOU COME IN!!
• Three or four people (minimum two)
• Line manager (Panel Leader)
• Person with lived experience
• Human Resources person

12
Recruiting and Selecting Employees

• 7. Interviews Arranged
• Time, date, location
• One hour each interview
• 15 minute debrief

13
Recruiting and Selecting Employees

• 8. Interview packs
• Compiled by HR or line manager on panel includes
• Applicants CV / resume
• Interview questions
• HR will also have applicants complete forms to
  check
• Probity, and the applicants
• Authority to work in Australia

14
Recruiting and Selecting Employees

• 9. The Interview
• Panel Leader welcomes and introduces applicant
• Panel leader explains that the interview will be
  in three sections
• Provide candidate with an overview of LWB and the
  role
• Asking candidate targeted questions
• Opportunity for candidate to ask questions
• Explain next steps in the recruitment process

15
Recruiting and Selecting Employees

• 10. The Interview (Continued)
• Panel Leader tells applicant about LWB and role
• Panel members take it in turns to ask the set
  questions and note responses
• Applicant asked if they have any questions
• Panel leader advises applicant of next steps
• Panel leader thanks applicant and closes interview

16
Recruiting and Selecting Employees

• 10. The Interview (Continued)
• Panel discussion and recommendation
• IMPORTANT TO REMEMBER
• NO DISCRIMINATION age, gender, disability,
  culture / ethnicity, religion, sexuality, medical
  history
• Select candidates on MERIT - abilities, aptitude,
  skills, qualifications, knowledge, experience ,
  achievement

17
Panel Behaviour

• Let the Panel Leader lead to interview
• Treat applicants and other panel members with
  respect
• Make notes but keep you views and feelings to
  yourself until panel discussion time
• If you need a break, let the Panel Leader know in
  between applicants.

18
Recruiting and Selecting Employees

• 10. Reference Checks
• Panel member contacts referees and conducts
  reference checks
• 11. Suitability Probity Checks
• Criminal Record
• Working with Children

19
Recruiting and Selecting Employees

• 12. Position Offered
• Contact applicant and offer the job
• Letter of offer sent and accepted
• Induction
• New employee commences
• Probation/trial period of three months

20
Role Plays
21
Quiz
22
What Happens Next?

• You will be issued with a certificate to say you
  have completed the training
• Your name on register of trained LWB Lived
  Experience panel members in your region
• You may be contacted to participate on a panel
• You can ask for help
• You dont have to participate if you dont want to

23
Any Questions?
24
Contacts
25

• THANKYOU