Human Resources

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Human Resources

• An overview of key messages

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Agenda
1. What is HR?
2. How do companies find hire?
3. What happens when youre hired?
4. Company divisions/roles
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What HR does?
APPLICATIONS INTERVIEWS
TRAINING
COMPENSATION (AKA PAY)
DEALS WITH EMPLOYEES
STUDY THE LABOUR MARKET
DEALS WITH EMPLOYEES WHEN THEY LEAVE
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Getting Hired
Posted or Not
Determine Need
Posting job ad
Reference Checks
Vacancy
Resume application
Testing
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Networking
Article Discussion
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From idea to new employee
Determine a need
Looking for the right employee
Application Process
-usually includes completed application form,
cover letter that asks for an interview, and a
resume listing education, experience, interests,
and abilities -the interview makes or breaks
the hiring process -candidates are sometimes
asked back for a 2nd or 3rd interview !
-Review cold-call applications -Ask staff if
they know someone good -Recruit at job fairs
-Headhunting for people (they come to you for
the job) -Advertise in newspapers and online
-Predicting the companys needs ahead of time is
important -Track employee turnover (rate in
which people leave the company voluntarily) -Need
to consider how technology and economic changes
might affect business
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Reviewing the Application Process
Lets look at page 215 in your textbook Lets
assume you have been scheduled for an interview
What should you do before the interview? Are
there any additions you would add to this list?

What sorts of questions do we see at an
interview? Look at page 216. Dos and
Dontssee page 218
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Answering Tricky Questions
March 3, 2010 US News Wire Article
Flip Flops in a Business Suit?
March 1, 2010 Sun Times Article Brainstorm
Job Tips for teens
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Interview Tips?
Dress for the job Bring a resume Research the
company know key personnel Have a few questions
prepared to ask Follow up ask for a business
card Dont fidget Leave friends and family at
home Practice have an answer ready for common
questions.
What are some common questions? - tell me about
yourself - tell me a weakness and a strength -
dealing with teams, or stress
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Once hired
Job Training
Paying Employees
Retaining Good Workers
-High turnover is costly -companies offer perks
to keep employees happy (longer lunches, flex
hours, daycare, gyms) -exit interviews are
conducted when you leave this helps them to
know why you are going
-also called compensation -hourly is common when
you are in the trades or just starting out -most
common is a salary -also commission, incentives,
fee for service, stock options
-orientation is when they show you around the
workplace (meet people and see the layout). Also
explain work hours, benefits, dress code,
etc. -Training is where they show you your
duties and how to perform them. -Ongoing
training is quite normal
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Should you work here?
Ask yourself if these are /-
PAY RATE
CHALLENGE
SAFETY
LEADERS
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What makes a good boss?
Motivates Provides proper training Flexible Compet
ent ? ? ? Do you have stories of bad bosses? Do
you have stories of great bosses? Think of good
teachers and not so great ones.what makes the
difference?
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Common Divisions in an Organization
HR
MARKETING
PRODUCTION
FINANCE
Control the flow of Money Accounting Setting
budgets
Managingthe staff Deciding how many staff are
needed
Ensuring that what the company makes gets sold
Making the Product Keeping operations moving
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Video

• As you watch this 10 minute scene, consider the
  following ideas
• What should Andrea have done differently?
• Why did Emily not like the candidate who arrived
  for the interview?
• What influence can co-workers have on the outcome
  of the chosen candidate?
• Why did Miranda hire Andrea, in your opinion?
• How can you relate to the clip?