Communication

1
Communication

• A PowerPoint by
• Aubrey Cole

2
Elements of Effective Communication

• There are three elements to communication
• The sender, the message, the receiver

3
Effective Communication

• For communication to be effective
• First the message must be clear
• Second the sender must deliver the message in a
  clear an concise manner
• And third the receiver must be able to fully
  comprehend the message

4
Feedback

• Feedback from the receiver is always advised for
  it can clue the sender that the message is
  understood or the message wasnt clear.

5
Body Language

• Body language has the greatest effect in
  communication.
• Body language can be a clue as to whether the
  conversation is clear and understandable or if
  its irritating or confusing

6
Communication Failure

• Communication can fail due to a Communication
  Barrier
• Communication Barriers
• Foreign Language
• Mental Disability
• Current Health Issue
• Interruption/Distraction

7
Communication Failure in Healthcare

• Communication failure in healthcare can cause bad
  things
• Incorrect procedure
• Incorrect meds
• Faulty machines
• Etc.

8
Therapeutic Communication

• Therapeutic communication has several key parts
• Offering Self
• Active Listening
• Explore
• Broad openings
• Silence
• Undistracted
• Clarifying
• Focusing
• Interpreting

9
Help the Hard of Hearing

• People who are hard of hearing may require some
  additional care in communication
• Speak Slowly, clearly, and at times loudly
• Use body language such as gestures
• Face the individual
• Write

10
After Test

1. Proof of listening
2. Listen to me and the numbers I say then answer
   the numbers
3. What is your name
4. State the three elements of effective
   communication
5. What is your favorite color
6. What is your dogs name
7. What is 22
8. What is this class
9. State one way to help a deaf person
10. State one communication barrier