What is

1

• What is
• Engagement,
• Inspiration,
• Motivation?
• And how do we get it?

2
(No Transcript)
3
Whatever good things we build end up building
us. Jim Rohn
4
(No Transcript)
5

• Agenda
• Engagement, Inspiration Motivation! Fairhaven
  a great place to work?
• We need to play by the same rules Attendance
  Management, Call-Ins and OT, Employee Handboook
• We need to be safe Mock evacuation, fire
  extinguisher training
• We need to make and investments in the building
  equipment
• We need to celebrate Carnival Day!

6
Attendance Awareness

• The AAP Attendance Awareness Program is in
  effect as of September 5, 2011
• It will benefit those who need assistance and
  coaching on how to improve
• Our goal is to reduce disruption to department
  staff, improve productivity and morale
• Many of you stated in the annual staff
  satisfaction survey last year you wanted a fair
  process to manage staff attendance working
  short is deflating.

7
Types of Absences

• Satisfactory Attendance recognition of those
  who are committed and within established
  standards
• Unusual Absence to accommodate employees who
  normally have good attendance but exceed
  standards due to a temporary condition such as
  surgery, pneumonia etc
• Excessive Absence plans are developed between
  the manager/supervisor and employee to make
  improvements
• Culpable Absence/Discipline Process polices and
  processes in place to deal with absences which
  are within an employees control to correct

8
What Are The Specifics Of The Process?

• There are specifics related to how you should
  book off for an illness, any non-medical reason
  or if you are on an improvement plan
• What documentation is required to take to a
  doctor
• Who are your contacts and point people here at
  Fairhaven
• All of these items are captured in handouts today
  and will be place in everyones information
  folders
• Any other questions can be directed to your
  Manager, Supervisor or Human Resources on an
  individual basis, feel free to call or drop in

9
Call-In OT Flow Chart
10
Employee Handbook

• Wow theres been a lot of positive change since
  the last Employee Handbook was published.
• This package is given to new employees, but since
  there's substantial change and detail, we have
  produced copies for everyone
• The handbook was delivered to your communication
  folder it is also available on our Intranet and
  Internet website.
• Two Things You Must Do
• Sign Offs Code of Conduct Agreement,
  Confidentiality Agreement, Workplace Violence
  Prevention Commitment this is a legislated
  requirement.
• Quizes At the end of the Hand book are quizzes
  that let us know that you understand critical
  information
• Turn them into Heather Ryner at her office, 4202
  or dropped off for her mail slot at reception.

11
Evacuation Fire Extinguisher Training

• In early August we conducted a mock evacuation
  exercise with volunteers who were substituting
  for resident of W5
• We were pleased with the successes of the drill,
  we actually were done faster than expected, good
  ideas and action plans were developed on the fly
  as the case or situation was changing throughout
  the morning
• With little to no rehearsal it was impressive to
  see how well staff conducted the evacuation and
  worked together as a team
• Lots of feedback was given and a full analysis of
  the evacuation was conducted afterwards to enable
  us to make improvements for the future

• We gained tremendous insight into how this would
  actually roll out in a live exercise and it
  improved our confidence in knowing we are capable
  of handling emergencies
• Aug 29, we had 75 staff try their hand at
  deploying a fire extinguisher practice makes
  perfect. Expect more session in the fall.

12
Fall Projects

• Painting Fairhaven requires painting refreshment
  particularly in the main entrance, public areas,
  dining rooms and walkways.
• Resident Room washroom door hardware washroom
  doors are supported by rollers above. Most of the
  rollers are failing and the doors are difficult
  to close.
• Dining Room Tables Chairs last year, half the
  home area dining rooms were outfitted with new
  tables and chairs. An order has been placed with
  the preferred vendor to outfit the other half.
• Communication Equipment Upgrade Telephone system
  is antiquated spectralink phones have dead spots
  and our wireless system wont support clinical
  applications all three components are being
  upgraded this fall
• Parking Lot Drainage Surface water run-off on
  our front parking at our entrance off Dutton is
  treacherous in the fall and spring when the water
  freezes. Underground drainage to be installed in
  Fall to channel the water to the storm water
  system underground.
• Card Swipe Replacement of the employee entrance
  card swipe.

13

• Fairhaven Carnival Day
• What a Blast!

14

• So,
• Once last inspirational slide

15

• The most important question to ask on the job is
  not What am I getting? The most important
  question to ask on the job is What am I
  becoming? Jim Rohn