Common ASEAN Tourism Curriculum

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Common ASEAN Tourism Curriculum

• Workshop Activity 1, 2 and 3
• An Overview
• Objective
• Use a CATC competency standard to
• Develop an assessment matrix (table) and
  observation check list (tick sheet).
• Develop a draft learning plan
• Review Underpinning knowledge of CATC

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Workshop Activity1 2 Sample Competencies

• Recruit and select staff
• Communicate on the telephone
• Perform clerical Procedures
• Coach others in job skills
• Receive and store stock
• Promote products and services to customers

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CATC Competency Standards could be used for

• Compiling job descriptions
• Recruitment
• Determining training needs
• Developing training programs
• Appraisals/ skill assessments

• This workshop will focus on , using CATC
  Competency Standards in A Training and Assessment
  environment.

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Steps in converting competency standards to
training and assessment programs
Read and interpret a CATC competency standard
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Common ASEAN Tourism Curriculum

• Workshop Activity 1
• Objective
• Use a CATC competency standard to develop an
  assessment matrix and a observation check list.

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Competency Based Assessment (CBA)

• Competency Based Training requires the use of
  Competency Based Assessment
• CBA seeks evidence/proof of trainee competency in
  relation to the endorsed Industry Competency
  Standards against which they are being assessed
• This evidence may be obtained by
• Observing their work in the workplace or in a
  simulated setting
• Obtaining reports of their competence from
  supervisors, co-workers customers
• Sighting samples of work they have done

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Rule of Assessment?

• the evidence must be
• Valid
• Sufficient
• Authentic
• Current

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Consult the assessment method section within
the competency document
Assessment Methods ( Collecting evidence that the
individual can perform the action to the standard)

• Observation/Check list
• Written
• Test
• Oral questions
• Simulation/role play
• Case study

• Portfolio of work
• Project
• Third party reports
• Video of candidate performing the task
• Product produced by the candidate

Review these methods and determine which method
is best used for each element of your competency
standard.
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Developing an Assessment Tool

• Read the copy of the sample CATC Competency
  Standard given to your group.
• Check your understanding of the competency terms
• element.
• performance criteria.
• Unit variables.
• Assessment guide
• Critical aspects of Assessment
• Context of assessment.
• Assessment methods
• Ask for clarification of terms if not understood

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Record your findings in an assessment matrix.(
Table)
Potential Methods of Assessment Potential Methods of Assessment Potential Methods of Assessment Potential Methods of Assessment Potential Methods of Assessment
Element Oral questions Third party reports Case study Observation Check list Written test
1.1 eg Identify Staffing Needs
2.
3
4
5
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How will you assess the individual ?

• Which assessment method or combinations would you
  use ?
• Why ?

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Recording of the Assessment Evidence.
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Design an observation checklist for this
competency (tick Sheet)

• include the following
• A heading that details what the checklist is
  assessing and gives the unit of competency a code
  and title.
• Criteria to be assessed in checklist format.
• Name and signature of the assessor (this is you).
  
• Name and signature of the candidate (the person
  you are assessing).
• Name and signature of the workplace assessment
  mentor.
• Date of assessment.

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Items to be included in an observation check list

• Observation Check List
• Candidate Name
• Unit of competency
• Date of assessment
• Element /Performance Criteria
  Comments YES NO
• 1
• 1.1
• 2
• 3
• Performance was Not
  yet Competent Competent
• Feed back to candidate
• Assessor Signature
  Date
• Candidate Signature
  Date

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Group Reporting

• A group member will be required to talk about
• activity 1.
• This should include
• Name of Competency
• Description of Unit
• How your group would assess this unit
• Example of the assessment matrix (table)
• Example of the Check list. (tick Sheet)

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Common ASEAN Tourism Curriculum

• Workshop Activity 2
• Objective
• Use a CATC competency standard to 1.Develop a
  draft learning plan.
• 2.Determine how much time should be allocated for
  the training and assessment of this unit of
  competency.

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Develop a Competency Based Training Design Model

• Relearning activity
• Individual /Pairs Activity
• Participant instruction
• Use the list of training steps and training
• Phases (slide 18)
• to complete the training design model
• (slide 19)

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Use the list of steps and phases in training
design to compete the design model.

• Steps in Training Design
• Identify learning outcomes and Assessment Methods
• Assess participants
• Select training Methods /Prepare Material
• Identify Participants Environment
• Internal / External Evaluation of Program
• Define training Requirements
• Select and Sequence Content
• Deliver Training

• Phases In Training Design
• Assessment
• Delivery Phase
• Evaluation
• Planning Phase

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• Considerations in developing a learning plan
  using a CATC documents
• Trainer must be competent in the competency being
  developed in the learning plan

?
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A training program is A series of training
sessions making up a training program.
Learning outcome
Training Session1
Training Session 2
Learning outcome
Training Program
Training Session 3
Training Session 4
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Thinking through the steps required to turn this
competency into a learning plan

• Competency Requirements/what do participants have
  to do. The focus of the training.
• How many sessions will be needed?
• How much time is available?
• Who are the participants?
• What prior knowledge do they have?
• Resources existing? or develop your own?
• What must they know? And in what order?
• Break up the information into small chunks.
• What training methods are to be used?
• How best to assess? on job/ off job?
• On the job or off the job training?
• Recording your plans how?

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Using the competency standard to help you
develop a learning plan
Analyses your competency standard. Develop a
draft learning program plan for 2-3 elements of
your competency Use the proforma.
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No. Session Element Content Learning Activity Assessment Resources
Identify the training methods to be used for
each chunk
List the must know content Small chunks!
State how you will assess the elements
2-3 Elements
How many sessions?
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See Evidence guide critical aspects of
assessment
1.How much time? 2.What costs?
What the person has to do
Determined by others!
CATC Competency standards Documents
No. Session Unit/Element ( The learning outcome) Assessment (Refer to your assessment matrix) Resources
What the person has to be able to do!
What the person must do to prove competency
How Many ?
Interpreted by and developed by the trainer
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Element/performance criteria and assessment
requirements determine
CATC Competency Standards Documents
Content (see performance criteria and range variable) Learning Activity Resources
What Resources exist or need to be developed
What training methods are the best to use?
What the person must Know Small chunks!
Developed by the trainer
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Record your findings using a Learning Plan
Proforma
Title of Program Program outcome Target
Participant Group
Draft Learning Plan Draft Learning Plan Draft Learning Plan Draft Learning Plan Draft Learning Plan
No. Sessions Element ( The learning outcome) Content (see performance criteria and range variable) Learning Activity Assessment (Refer to your assessment matrix) Resources
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Remember training methods are directed by the
content ( skill and or knowledge) that the
participant needs, to have to be able to perform
the element)
Learning Activities/Training Methods Use this
list to help you
Review these methods and determine which method
is best used for each element of your competency
standard

• Discussion
• Role Play
• Case study
• Project
• Workplace Practice and drill
• Simulated practice

• Practice tests
• Demonstration
• Lecture
• Video
• Group Learning
• Individual Learning

.
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Group Reporting

• A group member will be required to present a
  short talk to the workshop,
• Reviewing Activity 2
• This should include
• Name of Competency
• A copy of the draft training plan
• Number of hours required to train and assess this
  competency

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Common ASEAN Tourism Curriculum

• Workshop Activity 3
• Objective
• Review Underpinning knowledge of CATC

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Review Question1

• Draw a diagram (concept map) of the components of
  the CATC Competency Based Training System
• or Develop a list of the points you remembered
  from todays workshop

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Review Question2

• Define the term Competency Standard
• A competency standard is..

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Review Question 3Define the following terms

• Element
• Performance Criteria
• Range Variable
• Assessment
• Critical aspects of assessment
• Context of assessment

• 1
• 2
• 3
• 4
• 5
• 6

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Review question 4

• List the uses of CATC Competency Standards

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Review Question 5.

• List the web address, user name and password ,
  in order to obtain copies of the 242 CATC
  Competency Standards

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Review Question 6.From 2 points of view list the
importance of CATC Competency Standards.

• Tourist Point of View

• Your Countrys point of View

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• Review individual or group activity

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Thank you