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Statistics management in the virtual library
BiblioSaúde

• María Sobrido Prieto (1)
• Mª Carmen Rodríguez Otero (2)
• Uxía Gutierrez Couto (3)
• Javier Osorio Calles (4)
• Amelia Cibeira Badía (5)
• Carlos González Guitian (1)

Biblioteca Complexo Hospitalario Universitario de
A Coruña (CHUAC). Bibliosaúde. SERGAS. Biblioteca
Complexo Hospitalario de Ourense (CHOU).
Bibliosaúde. SERGAS. Biblioteca Complexo
Hospitalario Area Sanitaria de Ferrol. Hospital
Arquitecto Marcide. Bibliosaúde.
SERGAS. Biblioteca Complexo Hospitalario de
Pontevedra (CHOPO). Bibliosaúde.
SERGAS. Biblioteca del Hospital Nicolás Peña.
Bibliosaúde. SERGAS.
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• 1. Creation of a working group (2008).
• Subdirección Xeral de Docencia e Investigación
  Sanitaria.
• Grupo técnico de BiblioSaúde.
• Decentralized cross-organizational model,
  coordinated by a member of the group.
• 2. Selection of a "library portal" to manage the
  digital collection.(2008)
• 3 Creation of a unique collection for the entire
  system (2009)
• 4. Statistics Standardization and development of
  quality indicators of activity. (2010)

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• 1. Creation of a working group (2008).
• 2. Selection of a "library portal" to manage the
  digital collection.(2008)
• BiblioSaúde (Intranet portal)
• Mergullador (Metalib and SFX link manager)
• Sharepoint (Group's knowledge management
  platform.)
• 3 Creation of a unique collection for the entire
  system (2009)
• Electronic resources common to the whole system
• Other specialized resources, latter distributed
  to other hospital libraries.
• 4. Statistics Standardization and development of
  quality indicators of activity. (2010)

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• 1. Creation of a working group (2008).
• 2. Selection of a "library portal" to manage the
  digital collection.(2008)
• 3 Creation of a unique collection for the entire
  system (2009)
• Electronic resources common to the whole system
• Other specialized resources, latter distributed
  to other hospital libraries.
• 4. Statistics Standardization and development of
  quality indicators of activity. (2010)

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• 1. Creation of a working group (2008).
• 2. Selection of a "library portal" to manage the
  digital collection.(2008)
• 3 Creation of a unique collection for the entire
  system (2009)
• 4. Statistics Standardization and development of
  quality indicators of activity. (2010)

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Spanish experiences statistics Virtual libraries

• Sastre Suárez. S, Paez Cervi V, Pastor Ramón E,
  Ordóñez Nieva R, Costa Marín N Tanto Monta,
  Monta Tanto? las e-revistas y sus estadísticas.
  XIII Jornadas Nacionales de Información y
  Documentación en Ciencias de la Salud. 14-16 de
  octubre de 2009. P.78-9.
• Paez V, Pastor Ramón E, Sastre Suárez. S, Ordóñez
  Nieva R. Planificación estratégica y elaboración
  de procedimientos en la Biblioteca Virtual de
  Ciencias de la Salud de las Islas Baleares. XIII
  Jornadas Nacionales de Información y
  Documentación en Ciencias de la Salud. 14-16 de
  octubre de 2009. P.84-5.
• Medino Muñoz J, Grifol Clar E. Cuadro de mando
  integral Evaluación de resultados de 2006 a
  2008. XIII Jornadas Nacionales de Información y
  Documentación en Ciencias de la Salud.

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AIMS

• To present an automated integrated management
  system statistical indicators of activity in the
  Virtual Library BiblioSaúde and centers that
  comprise it.
• Preparation of monthly reports that will
  increase the visibility of the activity of
  libraries and professionals to the Administration.

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Methods

• Indicators
• 1.-Access activity reports to the Virtual
  Library a. Number of visits b. Daily
  development c. Timetables of queries

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Methods

• 2. Services provided reports in each of the
  centers
• a. Document Supply Service (DSS) b.
  Bibliographic searches c. Interlibrary Loan d.
  Training courses about the platform.

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Methods

• 3.- User satisfaction degree.
• Suggestions and complaints form available on the
  website.

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Methods

• 4.- Usage report of electronic resources
• a.- Databases access statistics reports
• b.- Electronic books Access statistics reports
• c.- Electronic journals Access statistics
  reports

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Databases access statistics reports
Counter reports Update Access
Embase-ovid X Monthly/ annual. X
Psycinfo.-ovid X Monthly/ annual X
IPA.ovid X Monthly/ annual X
Wok .- ISI Monthly/ annual.
Micromedex (January-April 2009) Searches, Documents, Bytes. Searches, Documents, Bytes. Pdf e-mail
CSIC Data Variability of grouped by months access (by databases, consultation type, totales, by user). Data Variability of grouped by months access (by databases, consultation type, totales, by user). Data Variability of grouped by months access (by databases, consultation type, totales, by user). Pdf e-mail
Searches and Sessions by Database COUNTER reports
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Electronic books Access statistics reports
Clinical evidence Searchs, impressions, sessions. e-mail access by Greendate (january -october 2009) currently not receiving.
Ovid books Successful Title Requests, Searches Run, Sessions, Turnaways, COUNTER reports Monthly/ annual update. Web access.
Harrison _
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electronic journals
AMA BMJ Elsevier-Science direct NEJM Ovid Doyma
Counter usage report X X X X X -
Summary usage statics X
Extended-Detail Usage Report X X
Monthly annual report X X X X
access Web Web Web Web E-mail
COUNTER Usage Report (successful Full-Text
Article, ítem requests and turnaways, searches
rum) Summary usage statics (Current Issue TOC,
All TOCS, Searches Abstracts, Full Text HTML,
PDF, ) Extended-Detail Usage Report (Total-Usage
Statistics Current Issue TOC, All TOCS, Searches
Abstracts, Full Text HTML, PDFs, )
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Conclusions

• Make visible on an ongoing Bibliosaúde activity.
• Knowing the impact and feedback from users on an
  ongoing basis and to detect errors.
• Conduct an annual assessment of continued
  development in the collection, and the services
  offered.
• Evaluate the cost of each resource..

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Conclusions

• Make visible on an ongoing Bibliosaúde activity..
• Knowing the impact and feedback from users on an
  ongoing basis and to detect errors.
• Conduct an annual assessment of continued
  development in the collection, and the services
  offered.
• Evaluate the cost of each resource..

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Conclusions

• Make visible on an ongoing Bibliosaúde activity..
• Knowing the impact and feedback from users on an
  ongoing basis and to detect errors.
• Conduct an annual assessment of continued
  development in the collection, and the services
  offered.
• Evaluate the cost of each resource..

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Services provided reports in each of the centers
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Conclusions

• Make visible on an ongoing Bibliosaúde activity..
• Knowing the impact and feedback from users on an
  ongoing basis and to detect errors.
• Conduct an annual assessment of continued
  development in the collection, and the services
  offered.
• Evaluate the cost of each resource.