1
???????
Technology as an occasion for structuring
Evidence from observation of CT scanners and the
social order of radiology department by Stephen
R. Barley
2011. 11. 16
???, ???
2

• 1. ??
• ???? ??? ??? ????? ??? ?? ???
• ??? ?? ????? ??? ???
• 2. ????? ??, ????
• 3. ??
• CT scanner? ??? ??? ??? ????? ??

3
??

• 1. ??? ??? ??? ?? ???? ??? ??? ??? ??
• 2. Categorization
• 3. Giddens duality
• 4. Negotiated-order and structuration theory
• ????? ??
• 5. Meyer ??? ??, ????, ????

4
Manning? Riley
5
???

• ???? ??? ?? ?? ??? 1982? CT scanner?
• ???? ?? ?? ?? ??. ??? 6?? ?????
• ?? ??? 65?? ???? ??

6
??
7
Key Concepts

• Purpose
• research on how technology might occasion
  different organizational structure by altering
  institutionalized roles and patterns of
  interaction.
• Key concepts
• Materialist They view CT scanners physical
  properties occasioned structural change
  regardless of social change.
• Structuring theory They view CT scanners as
  social objects whose meaning were defined by the
  context of their use.
• Scripts outlines of recurrent patterns of
  interaction that define, in observable and
  behavioral terms the essence of actors role
  behavioral grammars
• Phase a new start with significant exogenous
  events or shifts in organizational strategy

8
Summery
Expertise distribution (staffing decision) Phase 1 Phase 2 Phase 4
Suburban inexperienced experienced radiologists experienced technologists Negotiation of discretion Unsought validation Anticipatory questioning Usurping autonomy Clandestine teaching Role reversals Blaming the technologist
Urban experienced inexperienced radiologists inexperienced technologists Negotiating Dependence Direction giving Countermands Usurping controls Direction seeking Constructing ensuring ineptitude Unexpected criticisms Accusatory questions Toward independence Technical consultation Mutual execution
9
Discussion points

 1. The paper shows the two cases of the two
community hospital which introduced the identical
technology with staffing decision on radiologists
vs. technologists. Authors observed and recorded
behavior and conversation of radiologists and
technologists, but did not analyze why the
structural outcomes came out differently from the
two hospitals by comparing specifically the two
cases. It shows one common thing of the two
cases the introduction of the CT scanner brought
decentralization of the organization of the two
hospitals. But there is no explicit comparison or
analysis why the two organizations experienced
different structural change from the introduction
of the same technology. .. ??? ??? ??? ?? ? ???
??? ??? ??? ??? ??? ??? ?? ????? ???? ? ?? ?? ???
??????, ????(???. ???, ??? ?? ?? ??) ? ?? ? ????
? ???? ? ??? ??? ?? ??? ???? ???? ??? ?? 2.
The authors say that structuring theory holds
that technical uncertainty and complexity are
social constructions that vary from setting
to setting even when identical technologies are
deployed. What meaning and usefulness we are
able to find as theoretical and managerial
implication, if we cant find cause and effect,
predict, or generalize what change expertise
distribution (staffing decision) bring on
organizations structure? . ??? ??? expertise
distribution? ??? ?? ??? ?????, ??? ??? ?? ??
expertise distribution? ??? ???? structuring
theory ? ???? social process ? ?? regularity ? ??
??? ??? ????? ? ?? technology triggered social
dynamics ? unexpected and unanticipated
consequences ? ????? ??? regularity ? ?? ? ?????
10
Thank You !