Taking on the world

1
Taking on the worlds toughest energy challenges
2
The World of Exxon Mobil Corporation

• From Standard Oil 1868 to ExxonMobil merger in
  1999
• Operates in almost 200 countries and territories
  around the globe
• Corporate Headquarters in Dallas, Texas

3
Our brands
4
Company Business Structure
Upstream
Downstream
Chemical
Market fuels
Produce chemicals
Market lubes
5
ExxonMobil at a Glance

• Industry leader in almost every aspect of the
  energy and petrochemical business
• Employs nearly 92,500 people worldwide
• Best known by our familiar brand names Exxon,
  Esso and Mobil

Exxon Mobil Corporation
Downstream
Upstream
Chemical
Exploration Development Production Gas
Marketing Upstream Research
Refining Supply Fuels Marketing Lubricants
Petroleum Research and Engineering
Specialties
11 Specialized Functional Companies 1 Global
Services Company 9 Staff and Services Functions
6
ExxonMobil in Europe

• Present since the 19th century in Europe and
  active in more than 30 countries
• Europe roughly a quarter of the companys
  revenue and investment
• 24,000 staff (indirect jobs typically nine fold)
• Largest oil and gas producer in Europe
• 10 of Europe's oil
• 15 of Europes natural gas
• 9,000 Esso stations serve over 2,2 millions fuel
  customers and 1,6 million non-fuel customers per
  day
• Each day we sell 1,300 million m3 of gas or one
  tenth of European consumption

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ExxonMobil Support Service Strategy

• Past
• Businesses / Services organized on a country
  basis
• 1999
• Exxon - Mobil merger
• Shift from country to functional organization
  set-up
• Increase centralization of business/services
  activities
• Maximize global adoption of common processes
• Generate economies of scale
• Creation of Business Support Centers (BSC)
• Global network operating as one with a
  limited number of
• locations, strategically positioned

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Activities at the BSC

• Multiple entities strategically located around
  the world collaborating to provide best in class
  service
• Covers a broad range of activities
• From transaction processing to critical customer
  contact activities and highly technical skills
• Businesses in the BSC Prague
• Lubes Customer Services, Sales Support and
  Technical helpdesk
• Accounts Payable
• Credit
• Procurement
• Customer Services Fuels Marketing

9
An International Environment

• Working with ExxonMobil affiliates and customers
  all over Europe
• English is the working language at the BSC
• Also German, Norwegian, Finish, Dutch, French,
  Spanish, Portuguese
• In total 17 languages spoken in the Prague BSC

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Career Opportunities at the BSC

• Training
• Extensive business/ process training
• Competitive compensation and benefit package
• State of the art systems and processes
• Development
• Longstanding practice of job rotation
• Committed to develop local talent to replace
  expatriate experts, supervisors and managers
• Growth
• Currently about 800 people (since April 2004)
• Continue to grow as a critical center

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ExxonMobil Partner of Choice
This is ExxonMobil

• Financial Strength
• Proven Approach
• Commitment to Technology
• Experienced, Dedicated Workforce Organized to
  Deliver

STAYING THE COURSE . . .
YESTERDAY, TODAY AND TOMORROW