Delivering a New Desktop and Application Deployment Strategy

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Indiana University and the New Emerging Personal
Computing Model

• Delivering a New Desktop and Application
  Deployment Strategy

Duane Schau dschau_at_iu.edu
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Indiana University

• Founded in 1820
• Over 100,000 students
• Over 17,000 FTE faculty and staff
• IT distributed over 7 geographically dispersed
  campuses

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We asked the question. What if?

• What if we could transform the desktop and
  application deployment strategy?
• What if it could be simplified so Information
  Technology Professionals could be more
  innovative?
• What if we could return more productive dollars
  back to research and teaching?

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What if we could adapt new approaches to IT
services?Leveraging Constituencies or 1IUIT
EDUCAUSE Live!

• Focus on efficiency and effectiveness
• Repurpose and align staff for the future
• Enterprise IT working closer with campus, school,
  and departmental IT professionals
• Streamline services
• Shared strategic decisions
• Establish roles and decision rights

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Edge, Leverage, and Trust and Client
Virtualization
EDUCAUSE Live!

• IUs second strategic plan Empowering People
• Action 1 Life Cycle Funding Review
• IU should continue a lifecycle replacement model
  similar to the one established in ITSP1 to
  provide baseline support for computing devices
  and the maintenance of university-provisioned
  student computing labs.
• Action 2 Life Cycle Funding Expansion
• The lifecycle-funding model should be expanded to
  cover school, academic and administrative
  department, and discipline-specific needs and
  variations to more fully support the diversity of
  research and creative activity across the
  university.
• Action 6Leveraging Partnerships
• IU should continue its highly successful program
  of relationships with hardware, software, and
  services vendors, and seek additional
  partnerships and creative exchanges that provide
  mutual benefits.
• Action 22B Virtual Desktops
• Technologies such as desktop virtualization
  should be explored to help reduce the costs and
  extend the lifecycles of personal computing
  devices.
• Action 29 Human Engagement
• UITS should expand its formal and informal
  engagements with the IU community to ensure
  continuous, timely dialogue, and flow of
  information to effectively adapt IT services to
  user needs.

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Could we develop a new collaborative strategy?

• All Campuses Advisory Committee
• 11 month evaluation
• Multi-Vendor funded proof of concept (POC)
• All managed outside enterprise IT

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The Committee Structure
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What we learnedAdopting committee
recommendations
EDUCAUSE Live!

• Enterprise collaboration is possible
• Continue collaborative engagements
• Standardize on Citrix XenDesktop for client
  virtualization
• Standardize SCCM enterprise imaging of the
  physical desktop
• Standardize on Application Virtualization
• Enterprise Application
• Licensing

Leverage opportunities to reduce management
overhead
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Common Good ServicesDelivery and Support

• Four Pillars
• Client Virtualization
• Enterprise Storage
• SCCM
• Enterprise Document Management

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Core ComponentsCitrix XenDesktop and Microsoft
APP-V
EDUCAUSE Live!

• Citrix
• XenDesktop
• XenServer
• XenApp
• NetScaler
• Microsoft
• App-V

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Core Technology Virtualization Components

• Citrix XenDesktop
• Windows 7
• Windows XP
• Citrix XenApp
• Version 5 (32 bit)
• Version 6 (64 bit)
• Citrix NetScaler
• IUanyWare
• Microsoft App-V
• Streaming to XenApp
• Offline Images
• Microsoft SCCM

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Application Virtualization

• Best ROI
• Maximizes server resources
• Leverage enterprise investment sequencing and
  packaging expertise
• Enterprise deployment for 200 or more
  applications for general use across the
  enterprise
• Application Delivery
• Streamed
• Hosted
• Online
• Offline

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Enterprise Storage

• Enterprise storage for faculty, staff, schools
  and departments
• Highly Flexible
• GPO friendly
• Standardize on SharePoint for staff and faculty
  at the enterprise
• Local and cloud based public storage for students

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Enterprise StorageStorage as a service

• Standard File Storage

• SharePoint

• MySites Personal and Shared Web Based Access
• SharePoint Drive Mapping
• Departmental Site Collections
• Electronic Document Management

• Enterprise File Server
• Redundant farms IUB IUPUI
• Enterprise backup and restore
• Available to all departments
• Hitachi storage

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Integrated Enterprise Services

• Enterprise SCCM
• Enterprise Document Management
• Application packaging

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IUanyWare Deployment
Phase I Use Cases

• IUanyWare Use Case
• Delivery for departmental, school, students,
  faculty and staff
• Full service Printing, storage, online, offline
• Any device anytime
• Extend Indiana University

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Phase I Use Cases

• Fall Deliverables Software

• Align early adopter software stakeholders
• Math/Stat
• All student distribution
• SPEA
• 650 Grad Students
• Columbus
• Software specific to Labs
• Library
• Application replacement for 300 staff
• Department of Medicine
• Selected use cases
• Dentistry
• Full Migration

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Indiana University Client Virtualization Layout
IU Citrix Collaboration
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• Questions?