Complete CRM Solution for Call Centers

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Complete CRM Solution for Call Centers

• OnSite CRM is a comprehensive management system
  for Call Centers. OnSite CRM provides an
  unprecedented complete reporting, analysis, and
  management performance solution designed
  specifically for your Call Center. Our products
  will provide your Call Center a robust inbound
  and outbound call center software designed
  specifically to provide personalized service and
  increase sales productivity by optimizing your
  agents live talk time. OnSite CRMs intelligent
  communication tools allows you to connect with
  your clients using our Turbo Dialer, Turbo Text,
  and email marketing.
• OnSite CRMs system specifically designed for your
  company will automate your general business,
  marketing and sales processes. Additionally, the
  system will enable your Call Center Supervisors
  to analyze individual agent performance as well
  as your managers ability to view each of your
  campaign performances through detailed reports.

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A Powerful CRM Solution OnSite CRM has the power
you need to handle every aspect of your Call
Center. Our customer relationship management
system leads the industry with everything you
need to track leads, inquiries and clients. The
system allows any professional in your network to
step in and mark off completed deadlines and
update activity lists if the original agent is
unavailable because anybody in your operation can
enter data about a client or workflow from any
location. Information can be accessed by anyone
as outlined by the security levels you set. This
functionality keeps everyone on the same page and
consistent. User Friendly Design OnSite CRM
puts everything at your fingertips. With our
system, managers are able to track calls and
results of their employees. OnSite CRM for Call
Centers brings everything together in a single
neat, clean package, with all the information
resources, programs, and tracking that anyone in
your institution might need. This user-friendly,
intuitive system lets everyone in the company get
up and running quickly and easily without
complicated manuals or training hassles.
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The platforms total integration allows you to
track a client and get a snapshot of where they
stand. You are able to track client statuses and
access client information in an organized and
efficient platform. Follow-up is automatic and
can come in many forms including customizable
email templates, SMS text messaging, and dialer
capabilities. This is a great savings in time and
money for your Call Center. Hate data errors?
OnSite CRMs single point of data entry means
that data only has to be handled once, reducing
the chances that an error will be introduced into
your important data. Studies have shown the less
you have to handle it, the greater the integrity
of your data will be. Customize Email
Campaigns A drip email campaign can be a great
way to bring in prospective clients. OnSite CRM
provides you with the best solution in the
industry through a partnership with SMTP. You
wont find a more efficient email experience.
SMTP is a first-rate company with more than 10
years of success at delivering emails they
always make sure that every single email gets
where it needs to go. The company is publicly
traded and is the epitome of the standard that
all other email delivery services strive for.
Their delivery record is unmatched in the
industry and emails sent via SMTP reach more in-
boxes than any other service.
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Therefore, you wont be launching any more
expensive campaigns only to have your emails end
up flagged as SPAM. Studies have shown this
happens to 22 of business emails even when
clients have requested information. You can now
rest assured that your drip campaigns wont go
down the drain your email will reach as many
potential clients as possible when you send it
using OnSite CRM. Contact OnSite CRM now and
leap ahead of the competition with user-friendly,
fully-integrated verticals for your Call Center.
It doesnt matter if you have one location or
hundreds this platform will work for you! Stop
costly data errors before they start and keep
everyone on the same page and in the same
application. Let OnSite CRM handle all your needs
and simplify your life while improving your
customer management and bumping up your customer
acquisition, all while saving you money every
day. Article Resource-http//www.onsitecrm.com/b
log/call-center-crm