How to Connect Better with Customers Using A Dynamics CRM Map Integration

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How to Connect Better with Customers Using A
Dynamics CRM Map Integration
From large manufacturing conglomerates to
hospitals, Dynamics 365 is a popular choice.
Such big organizations use Dynamics to collect,
organize and analyze their data. And chances are
you might be one of them. The right usage,
access, and availability of the data streamline
your every operation. Right? But how is your
sales team on the field getting by? Are you
providing the necessary tools and resources for
them to perform well?
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After all, they are the front face of your
company. They meet the actual clients. They
understand your customers more than anyone in
your organization. You can make their work easy
with the right Dynamics CRM Map integration.
Such integration helps you utilize the power of
Microsofts Bing Maps from within your CRM. It
lets your sales team map the CRM data onto a map
and helps them understand the geographical aspect
of your business. Heres why it is an utmost
necessity The geographical aspect of any
business affects the target market. When big
brands lay their foundation in a certain city or
region or area, they focus on how they can
localize their product/services to connect to
their customer base. The spending capability,
lifestyle, population, mindset, etc. are some of
the aspects of the target market which become
the basis of any business strategy. And the
mapped data is the holy grail that helps
businesses connect with their customers
better. Sales summary from a particular region,
regional analysis, better team coordination,
enhanced customer experience, etc are some
highlighting benefits of using a Dynamics CRM
map integration. And heres how your sales team
can use it Route Optimization By laying out
the entire customer data on a geo-analytical
map, your whole sales team will plan meetings in
an
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optimized way. Taking the shortest route
possible, they can save everybodys time and
this directly adds to customer delight. Sales
Summary Any effective CRM map integration lets
your sales team members select their respective
areas and shows a summary card. This card should
contain summarized sales data along with the
customer count and the sales target. The team
can quickly review and analyze the reasons for
positive or negative gap in the targets to take
necessary actions accordingly. Regional
Analysis The same way a sales rep selects their
area and conducts the sales analysis, your
regional manager could conduct analysis on the
regional level. And accordingly, they can assign
areas to the team members for the coming
month/quarter. For example, if a team member
didnt perform well in a particular area, the
manager can reassign that area to the star
performer to cover the target gap in the coming
quarter. Better Team Coordination The manager
gets to see the updated daily routes and
meetings of their team members which reduce the
need to communicate constantly. This leads to
better team management. And the manager can
utilize the saved time coming up with better
strategies and training programs for the team.
The company grows on multiple fronts. Enhanced
Customer Experience Being available to your
customers when they need you is the best way to
provide great customer experience. With better
team and time management, the sales reps can pay
more attention to their higher paying customers
which ultimately builds trust and create a
positive brand image.
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Smart Overview of Sales Activity The manager
gets to see the mapped data like open leads,
follow-ups in a particular region, and team
performance. A Dynamics CRM Map integration
provides all the necessary data to your head of
sales that enables them to bring a drastic
revenue-growth.
Is your sales team equipped with the CRM Map
integration? If not, then its time, you provide
them with this upgrade. Start Your Free Trial
Now! Original Blog https//www.appjetty.com/blog
/connect-better-with-customers-using-dynami
cs-crm-map-integration
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