Employee Satisfaction in the Workplace - Flyerjobs - PowerPoint PPT Presentation

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Employee Satisfaction in the Workplace - Flyerjobs

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it’s important to create a workplace that fosters employee satisfaction so that your employees are engaged, your clients are satisfied, your top talent is retained and the public knows about it. – PowerPoint PPT presentation

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Title: Employee Satisfaction in the Workplace - Flyerjobs


1
  • Employee Satisfaction in the Workplace

2
  • Businesses today are armed with the latest
    technology and software to help generate leads
    and close deals.
  • However, behind every great business is a group
    of phenomenal employees. In the service delivery
    industry where your product is your people, its
    important to create a workplace that fosters
    employee satisfaction so that your employees are
    engaged, your clients are satisfied, your top
    talent is retained and the public knows about it.

3
1. Employee Engagement
  • Satisfied employees translate into engaged
    employees. Having engaged employees produces a
    trickle-effect for the company. Engagement can be
    found through your employees roles, teams,
    company and community. When an employee is
    satisfied, they are invested at all four of these
    levels.
  • Employee engagement drives performance. Engaged
    employees better understand what their role is,
    how they fit within the team and the impact they
    have within your company and the community.
    Cultivating an environment that promotes
    engagement allows companies to outperform their
    competition when it comes to growth and
    innovation.
  • Creating top performers who are excited about
    their roles will drive better talent for your
    company. Their dedication transforms your team
    members into evangelists - helping to spread
    their positive experiences and encouraging other
    top performers to apply.

4
2. Client/Customer Satisfaction
  • When you are working with clients in an industry
    where your product is your people, employee
    satisfaction is an essential aspect of customer
    relations.
  • We can term employee engagement as the wonder
    drug for customer satisfaction. In a B2B
    setting, building long-term meaningful
    relationships drives client success and
    happiness. Its important that the
    point-of-contact (POC) is satisfied in their
    current position. This transfers into a more
    engaged employee that is more passionate and
    enthusiastic in their interactions with client.
    They want to create scalable long-term
    partnerships with clients who in turn see their
    POC as an extension of their own business.

5
3. Employee Retention
  • Attracting top performers is essential for
    growing your company, but you should also foster
    your employees passion for their work and your
    company.
  • Consider an employees lifetime value to the
    company in the onboarding process, a new
    employee is a high investment. You are taking the
    time to help the employee understand the
    companys values, culture, processes, in addition
    to their own individual role. Sometimes it can
    take weeks, even months, before an employee is
    able to work autonomously. However, once that
    transition occurs, the employee shifts from a
    high investment to a low investment and their
    value to the company rises. The employee is then
    able to contribute at more of a fixed rate long
    term.
  • The goal of employee retention is to attract and
    create top performers that are able to contribute
    and make an impact at a lower fixed investment.

6
4. Public Acknowledgement
  • Employee satisfaction helps to create evangelists
    for your company. Evangelists are people who are
    passionate about the work they do and the company
    they work for. They are publicly open about their
    experiences and share them across social
    channels.
  • Evangelists also take the time to engage with the
    company by leaving positive reviews on websites
    like Glass door and comparably. Their experiences
    can also translate into awards. . These types of
    awards and reviews helps to attract top
    performers to your company as you grow your team.

7
The Takeaway
  • Investing in employee satisfaction translates
    into growth and profitability. By fostering an
    environment that cultivates and retains talent,
    you not only improve your employees engagement
    but also improve your clients satisfaction and
    the public perception of your company.
  • So, how do you prioritize employee satisfaction?
    It is important to provide anonymous employee
    satisfaction surveys. This will help your company
    identify where you can improve and provide a way
    for employees to share their experiences of
    working with the company. We also cant emphasize
    enough how crucial it is to take the time and
    build out a culture code to help guide your
    company in promoting employee satisfaction.

8
ThankYou
  • Flyer Placement Services Pvt Ltd.,
  • 134th - First Main Road, K.K.Nagar,
  • Madurai-625020.
  • Mobile 95970 82690,73977 16044
  • Web www.flyerjobs.in
  • Mail hr_at_flyerjobs.in , support_at_flyerjobs.in
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