Integrate mobile phone with your PBX: save money and be more productive

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Integrate mobile phone with your PBX save money
and be more productive
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Mission Statement
Mission Statement

• QuesCom is a leading technology vendor of
  innovative FMC VoIP telecom appliances
• Providing seamless convergence for enterprise
  networks, unique mobility features and fast ROI
  through Least-Cost call termination

Targeting all enterprises via2 roads to market
channels
SERVICE PROVIDERS OPERATORS
DISTRIBUTORS
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QuesCom company profile

• Founded in 1999,
• Offices in Sophia Antipolis (HQ), Paris, London,
  Belgrade
• 60 employees

About us

• Enterprise Market - world-wide distributor
  partner network
• - emerging Managed Services offer through
  Service Providers
• Service provider operator market gtdeployed in
  over 40 countries

Leading Player of Fixed-Mobile convergence

• Clear Technology leader in VOIP-Mobile
  convergence
• 3rd Generation of appliances
• VOIP-GSM/UMTS/PCS technology, Virtual SIM
  technology, Mobility services

Best of Breed Technology
Strong growth and Backing

• Tier One VC Sofinnova (US/Fr), Seventure (Fr),
  Baytech (Ger.), SGAM ,Saffron Hill
• Strong Revenue growth 2m (04) ? 4.2m (05) ?
  8m (06) ? 11,5m (07)

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Partners
International Distributors
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Product range
New Version V5.0
Company size
GSM channels
PBX connection
Mobility users
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Advanced telephony appliances

• 1. Mobility services
• MobiQ The appliance companion on your mobile
  phone
• 2. Fax SMS server
• 3. VoIP GSM gateway

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Architecture connections
ISDN
BRI or PRI
GSM
GSM
IP
IP
BRI or PRI
All PBX ISDN
Internal Extensions
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1. Mobility Services MobiQ

• MOBILE EXTENSION
• Single number Voice Fax
• 5 mobility profiles (activated via GSM or web)
• Use your mobile as a DECT
• Conference (V5.0), call transfer, music on hold,
• short dialing
• IVR integrated voicemail system
• PBX mobiles INDEPENDANT
• Compatible with any DTMF phones
• Compatible with any PBX ISDN or SIP/H323
• Value added MobiQ client software
• Friendly interface
• Smartphone (Symbian, Windows Mobile)
• Dual Mode Phone (GSM-WiFi) (V5.0)

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Advantages

• Your GSM is an extension of the PBX
• The same DECT services on your GSM
• Your company optimizes its mobile calls costs

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Your GSM is an extension of the PBX
Incoming calls on One-Number
Pauls mobile phone
Pauls landline
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Your GSM is an extension of the PBX
Call transfer from one device to another
Pauls mobile phone
Pauls landline
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Your GSM is an extension of the PBX

• One Number
• Landline, GSM, Fax, IP
• Multiple ring on up to 5 telephones
• Caller ID display (CLI)
• Call transfer from one desk to another (Universal
  Handover)
• auto or manual
• Call routing(2-step dialing Mobile to
  Appliance Appliance to Contact)
• Automatic (with call chaining v5.0)
• On demand
• Mobile click-to-dial (Callback request v5.0)
• Auto dialing from Outlook or any web phonebook
• Call request via SMS or HTTP link

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Advantages

• Your GSM is an extension of the PBX
• The same DECT services on your GSM
• Your company optimizes its mobile calls costs

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The same DECT services on your GSM
Music on hold Dual call
Paul
Pauls fixed line One number
Roberts fixed line Ext. 4842
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The same DECT services on your GSM
Conference
Paul
Paul fixed line One number
Robert fixed line Ext. 4842
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The same DECT services on your GSM
Transfer
Paul
Paul fixed line One number
Robert fixed line Ext. 4842
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The same DECT services on your GSM

• Call transfer attended or unattended
• Music on hold
• Corporate message
• Customizable message (v5.0)
• Conference with 3 people (v5.0)
• Profiles selection
• Checking QuesCom voicemail

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Value added MobiQ client software
QuesCom Mobility Services Mobile phone Mobile phone MobiQ
Transfer, hold on, conference YES Code YES User friendly interface
Voicemail check, profile selection, device swap YES Code YES User friendly interface
Call routing Programming TransparentAuto or on demand
Administration No software Remote software installation configuration
Compatibility Any mobile phone DTMF Symbian S60 Windows Mobile 5.0
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Advantages

• Your GSM is an extension of the PBX
• The same DECT services on your GSM
• Your company optimizes its mobile calls costs

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Your company optimizes its call costs
Calling abroad
Supplier
Local fixed call
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Industrial site in Asia
Headquarters in France
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Your company optimizes its calls cost
 Passive  Roaming
Profile  Asia Swap SIM card
Customer
Local call
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Industrial Site in Asia
Headquarters in France
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Your company optimizes its calls cost
Smartphone Dual Mode MobiQ Handover in Wi-Fi
 Active  Roaming
Client
Fixed Local call
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Industrial site in Asia
Headquarters in France
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Mobile click-to-dial (Callback request)

• Issue
• How to place calls for free from my mobile ?
• How to use my CRM software to call my customers ?
• Solution
• Mobile user requests a call by clicking a link
  (or by SMS)
• QuesCom appliance calls the mobile user and its
  correspondant
• Both calls are connected
• Only with advanced integration

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3. Fax SMS server
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How does it work?
ISDN
GSM
Tel.
FAX
IP
PBX
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Incoming Fax

• Receive all calls and fax on the same DDI number
  (One number)
• Compatible with all email clients
• Personal Confidential

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Outgoing Fax

• Integrated inMicrosoft Outlook
• Whatever MS Office attachment
• Lotus Notes compatible

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Technical pre-requisites

• On the PBX
• No installation in ISDN or IP environment
• T.38 for an IP connection
• No configuration on the email server
• On the PC
• No installation (compatible with Microsoft Fax
  Service)
• Or Plug-in Microsoft Outlook

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SMS

• Outgoing and incoming SMS to PC
• Several recipients
• Acknowledgement by email
• MS Outlook interface

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3. VoIP GSM Gateway

• Traditional PBX VoIP MIGRATION
• VoIP SIP H.323
• 16 to 32 VoIP channels per appliance
• SIP TRUNKING
• Connection to a SIP operator on a traditional PBX

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3. VoIP, GSM et SMS Gateway

• GSM Gateway
• Convert Fixed to Mobile in Mobile to Mobile
• Convert Mobile to Fixed in Fixed to Fixed
• Starting with 2 GSM Channels
• Network REDUNDANCY
• Possible backup VoIP, GSM ISDN

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Customers benefits

• INCREASED productivity for people on the road
• Always reachable
• Same services in and out of the company
• INCREASED profitability for the company
•  Fixed to Mobile  calls cost reduction
•  Mobile to fixed
• International
• INCREASED efficiency
• Only one equipment to install and administer
• INCREASED durability
• Compatible with all PBX, operators, telephones
• Certified by the best equipment suppliers

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SIM Server Cluster Solution
QuesCom GSM gateways
SIM Servers
Configuration Web Server
Database Server
SIM arrays