Navigating the MPM Suite

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Navigating the MPM Suite

• Tricia Pyle, IS Specialist
• Kelly Templeton LPN, IS Specialist
• Michelle Swofford FNP, Team Leader

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What is the MPM Suite? LSS and Meditech Modules
MPM Scheduling (CWS) PBR-Billing and
Receivables ARM-Authorization and Referral
Mgt EAR-Electronic Ambulatory Record RXM/AOM-Ambul
atory Order Mgt PWM-Provider Workload Mgt
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Who are we?
We are a diverse clinic system 9 Rural Health
Clinics All Family Practices 7 Non-Rural
Specialty Clinics General Surgery Orthopaedic
Surgery Podiatry Pain Management Eye
Clinic Endocrinology
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Our Timeline for Implementation

• December 2002
• Scheduling Appointments and Ordering Labs
  directly into the hospital departments
• All clinic locations LIVE the same day.
• June 2003
• Clinic Scheduling and Billing.
• Beginning of a Fiscal Year
• All clinic locations LIVE the same day.

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Our EAR Implementation

• 15 Practices and a Version upgrade in 18 months.
• First Clinic went LIVE March 29, 2005.
• Pilot Clinic was the Physician Champion and EAR
  Team Leaders clinic.
• Modules were implemented in the Big
  Bang Approach.

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How do we use MPM?
Shortcut
Searching for appointment can be done
automatically or manually
Scheduling Appointments
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How do we use MPM?
Viewing Schedules
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How do we use MPM?
We use a full registration in the clinics so that
we are consistent with an acute registration.
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How do we use MPM?
Visit Documentation
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How do we use MPM?
Ordering Prescriptions and Diagnostic Tests
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How do we use MPM?
Pending appointments created from the order.
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How do we use MPM?
Messaging and Tasking
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How do we use MPM?
Coding
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How do we use MPM?
Charge Entry
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How do we use MPM?
Payment Entry
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How do we use MPM?
Account Follow Up
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Days in AR
In the system we used prior to LSS, our days in
AR hovered around 85, with no end in sight Once
we started using LSS we were relieved to see our
days drop and maintain at a reasonable number.
Currently as of Monday November 6th, we are at
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Reporting Capabilities

• Automating Paper Processes
• Vaccines for Children Inventory
• Lab Logs
• Compiling Clinical Data
• Children eligible to receive RSV vaccine
• Pain Scale Capturing/Reporting

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Productivity
This provider went LIVE 8/17/06.
His productivity was 3.5 per hour prior to his
Go Live, and in one month he was consistently
reaching 3.5 again.
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Health Maintenance
We are in the process of building Health
Maintenance and Disease Management standards
based on DOQ-IT measures, CDC immunization
guidelines, and other recognized standards of
care.
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Provider using standard laptop and a cart.
Nurse using lightweight, touch screen laptop.
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Nurse using a tablet.
Before Go Live
Currently packing up charts.
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QuestionsAnswersTricia Pyletkpyle_at_citizensme
morial.com 417-328-7718Kelly
Templetonktempl_at_citizensmemorial.com417-328-6635