Chautauqua Works Summer Youth Employment Program

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Chautauqua Works Summer Youth Employment Program

• Work Readiness Work Shop

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Contents

• Interviewing

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Interviewing

• An interview provides a potential employer with
  the information needed to see if you have the
  necessary skills for a job.
• For this part of the session we will learn about
  the importance of interviews and also learn the
  basic steps and techniques for preparing for and
  having a successful interview.

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Interviewing

• Do companies interview every job applicant?
• No, they prescreen. If you do not meet the
  preliminary qualifications, you are not
  interviewed.

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Interviewing

• What is an interview?
• An interview is a meeting between a job applicant
  and a representative of the company. The meeting
  comes about because the company had a job
  available. People applied for the job and the
  company needs to decide who to hire.

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Interviewing

• What is the purpose of an interview?
• The purpose of the interview is for the company
  to get a good look at you. It is the companys
  chance to ask you questions about your work
  experience. It is the companys opportunity to
  see if you would fit in with the other employees.

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Interviewing

• What is the purpose of an interview?
• The interview is also your opportunity to look at
  the company. You get to ask questions about the
  companys business. It is your opportunity to see
  if the company suits you.

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Interviewing

• There are different types of interviews
• Screening Interview
• Selection Interview

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Interviewing

• Screening Interview
• Determines whether the candidate is in or out.
• Does the candidate have the skills necessary to
  perform the job?
• Questions are designed to collect facts.
• Clear and concise answers are looked for.

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Interviewing

• Selection Interview
• Usually conducted by the person with authority to
  hire.
• Can you do the tasks required by the position?
• Are you willing and motivated to solve the
  employers problems?
• Are you going to fit in?
• Will I be comfortable seeing you every day?

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Interviewing

• Selection Interviews can be done one on one or
  panel interviews.
• A one on one interview means you are being
  interviewed by one other person. This could be
  the manager, the human resources representative
  or the owner of the business.
• A panel interview means that you will be
  interviewed by more than one person at the same
  time. It could be three or it could be seven
  people. The other individuals are told to observe
  you and listen carefully to your response.

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Interviewing

• Your purpose
• TO MAKE A GOOD IMPRESSION!
• Be prepared. It is okay to bring your information
  with you.
• Answer questions clearly and concisely.
• Be honest and be prepared to ask as well as
  answer.
• Make eye contact while you are speaking. If there
  is more than one person interviewing you, make
  sure you make eye contact with the others as
  well.
• Treat everyone with respect.

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Interviewing

• There are four phases to an interview
• Introduction
• Background and Probe Stage
• Matching Stage
• Final Questions and Close

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Interviewing

• Introduction
• Both the candidate and the employer are getting
  first impressions of each other. You are selling
  yourself at this stage. Personal introductions
  are made.

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Interviewing

• Background and Probe Stage
• Questions are asked during this stage.
• Different types of questions are used.
• Notes are taken and later compared.

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Interviewing

• Matching Stage
• The interviewer asks you if you have nay
  questions of them.
• Be prepared with a little knowledge of the
  company and what is happening at the company.

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Interviewing

• Final Questions and Close
• These questions and answers will determine if you
  go on to the next level or if you get the job.

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Interviewing

• Prepare ahead of time for the interview questions
  by making a list of typical interview questions
  and practicing your response to those.

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Interviewing

• Activity
• Get into small groups of five and come up with a
  list of typical interview questions.
• Next write down how you would respond to those
  questions in an interview.

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Interviewing

• Preparing for the Interview
• Know the exact place and time of the interview,
  the interviewers full name, the correct
  pronunciation and his or her title.
• Learn pertinent facts about the company,
  principal lines of business and locations.
• Determine how the opportunity will impact your
  immediate and long-term career development.
• An interview is a two-way street. Know what
  questions to ask during the interview. Your
  questions allow the hiring manager to evaluate
  your professional and personal needs. The more
  you understand the opportunity, the more you will
  be able to communicate your interest in the
  position.
• Put your best foot forward. Always wear proper
  attire and greet your interviewer with a firm
  handshake and enthusiastic smile.

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Interviewing

• The Interview
• For hiring managers, the right match means they
  have identified individuals capable of performing
  the immediate challenges. More importantly, they
  hope the individuals have the potential to be
  future resources and assets to the firm.
• The interview is the mechanism used to determine
  the right match.
• You are being interviewed by the hiring manager
  to determine whether you have the qualifications
  necessary to do the job and whether a mutually
  rewarding relationship can be formed.
• Similarly, you must determine whether you can be
  successful in the available position and whether
  the company will give you the opportunity for
  growth and development.
• Present yourself in the best possible light.
  However, be yourself everyone has the same goal,
  the right match.

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Interviewing

• Interviewing Dos
• Do plan to arrive on time or a few minutes early.
  Late arrival for a job interview is never
  excusable.
• If presented with an application, do fill it out
  neatly and completely. Dont rely on your
  application or resume to do the selling for you.
  Interviewers will want you to speak for yourself.
• Do greet the interviewer by last name is you are
  sure of the pronunciation. Give the appearance of
  energy as you walk. Smile! Shake hands firmly. Be
  genuinely glad to meet the interviewer.
• Do wait until you are offered a chair before
  sitting. Sit upright, look alert and interested
  at all times. Be a good listener as well as a
  good communicator.
• Do look a prospective employer in the eye while
  speaking.

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Interviewing

• Interviewing Dos
• Do follow the interviewers leads, but try to get
  the interviewer to describe the position and the
  duties to you early in the interview so that you
  can apply your background, skills and
  accomplishments to the position.
• Do make sure that your good points come across to
  the interviewer in a factual, sincere manner.
  Stress achievements. For example sales records,
  processes developed, savings achieved, systems
  installed, etc.
• Do always conduct yourself as if you are
  determined to get the job you are discussing.
  Never close the door on an opportunity.
• Do show enthusiasm. If you are interested in the
  opportunity, enthusiastic feedback can enhance
  your chance of being further considered. If you
  are not interested, your responsiveness will
  still demonstrate your professionalism.

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Interviewing

• Interviewing Donts
• Dont forget to bring a copy of your resume.
  Bring several copies in case more than one person
  is interviewing you.
• Dont smoke, eat candy, or chew gum, even if
  offered to you.
• Dont answer with a simple yes or no. Explain
  whenever possible. Describe those things about
  yourself which relate to the situation.
• Dont lie. Answer questions truthfully, frankly
  and succinctly.
• Dont make unnecessary derogatory remarks about
  your present or former employers. Obviously there
  were issues or else you would not have left a
  prior company or be looking to leave a present
  employer. However, when explaining your reasons
  for leaving, limit your comments to those
  necessary to adequately communicate your
  rationale.

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Interviewing

• Interviewing Donts
• Dont over-answer questions. And if the
  interviewer steers the conversation into politics
  or controversial issues, try to do more listening
  than speaking since this could be a sensitive
  situation.
• Dont inquire about salary, vacations, bonuses,
  retirement, etc., on the initial interview unless
  you are sure the employer is interested in hiring
  you. If the interviewer asks what salary you
  want, indicate what you have earned but that you
  are more interested in opportunity than in a
  specific salary.

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Interviewing

• Negative Factors Evaluated by an Interviewer
• Personal appearance which is less than
  professional.
• Overbearing, overaggressive or egotistical
  behavior.
• No positive purpose.
• Lack of interest and enthusiasm passive and
  indifferent.
• Lack of confidence and poise nervousness.
• Overemphasis on compensation.
• Evasive making excuses for unfavorable factors
  in work history.

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Interviewing

• Negative Factors Evaluated by an Interviewer
• Lack of tact, maturity and courtesy.
• Condemnation of past employers, managers,
  projects or technologies.
• Inability to maintain a conversation.
• Lack of commitment to fill the position at hand.
• Failure to ask questions about the position.
• Persistent attitude of What can you do for me?
• Lack of preparation for the interview failure
  to get information about the company resulting in
  inability to ask intelligent questions.

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Interviewing

• Activity
• Get into small groups of five.
• Talk to each other about interviews that you have
  gone on.
• What did you like or not like about the interview
  process?

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Interviewing

• Closing the Interview
• If you are interested in the position, let the
  interviewer know. If you feel the position is
  attractive and you want it, be a good salesperson
  and say something like Im very impressed with
  what Ive seen here today your company, its
  products and the people Ive met. I am confident
  I could do an excellent job in the position
  youve described to me. The interviewer will be
  impressed with your enthusiasm.

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Interviewing

• Closing the Interview
• Dont be too discouraged if no immediate
  commitment is made. The interviewer will probably
  want to communicate with other people in the
  company or possibly interview more candidates
  before making a decision.

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Interviewing

• Closing the Interview
• If you get the impression that the interview is
  not going well and that you have already been
  rejected, dont let your discouragement show.
  Once in awhile an interviewer who is genuinely
  interested in you may seem to discourage you as a
  way of testing your reaction.

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Interviewing

• Closing the Interview
• Thank the interviewer for his or her time and
  consideration. If you have answered the two
  questions Why are you interested in this
  position? and What can you offer? you have
  done all you can.