PowerPointPrsentation

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Your Service Partner in Europe
www.ecs-geie.com

January 2006
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Main features

• European Economic Interest Grouping
• Network of independent private owned companies
• Covers 11 western European countries
• Answers the needs of large European customers
• Provides cleaning and other facility services
• Best-in-class through skills sharing
• technical know-how, processes, training,
  controls,
• All member companies are ISO certified

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Members coverage
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Turnover ( millions euros ) and People 2005
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The ECS network
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Centralized communication

• GSF France, GB, Spain
  Marc Destrumelle
• WISAG Germany, Austria, Lux.
  Günter Bouffier
• IRIS Belgium
  Alexandre Millasson
• GAMBA Italy
  Andrea Dondi
• HELDER Netherland
  Hans Sanders
• ENZLER Switzerland
  Brice-Laurent Poulin
• GROSVENOR Ireland
  Bernard McCauley
• According to the location of the Customers
  leading site in Europe,
• one of these managers will become the sole
  correspondent for all his
• cleaning services requirements and follow-up

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ECS Coordination a single system for all
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Similar organisation among members
Posting to workplaces, tasks overview, immédiate
correction
Services delivery on client site
Means implementation, site organization,
relations with Client
Client
Staff administration Invoicing and payements
Client needs identification, commercial contract,
client follow-up
Cleaners
Anticipation of risks for clients unsatisfaction
Site manager in charge
Supervisor
Implementation of ckient policy and processes
Secretary
Local branch manager
Coordinator
Local company management
Typical organization of any ECS regional branch
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Members commitments

• Partnerships with key accounts at European
  level
• Centralized communication customer has one
  single
• point of contact for all its European
  operations
• Consistency in
• Best professionnal practices
• ISO Quality systems and procedures
• Prices structure and calculation method

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France, U K , Spain

• Fourth French Group for B to B - over 4 000
  customers
• National coverage in France 90 branches ,
• large covering of Great Britain and Spain
• Also in Midwest USA and Quebec
• 21 000 employees ( 18 400 Europe )
• 420 millions Euros Turnover ( 388 Europe )
• Industrial cleaning in all fields of activity
• Quality ISO 9001 certified

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Belgium

• Fifth Belgian Group for B to B
• National coverage 7 branches
• 1 900 employees
• 66 millions Euros Turnover
• Industrial cleaning, coating, maintenance
• Quality ISO 9002 certified, CQL
• Safety VCA and BeSaCC certified,

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Germany, Austria, Luxembourg

• Second largest German Group B to B -7,500
  customers
• National coverage in Germany 120 branch
  offices
• As well as Luxembourg and Austria. Presence in
  Poland
• 19 000 employees
• 480 millions Euros Turnover
• Multiservices and Facility Management
  Cleaning,
• Security, Technical Maintenance, Catering,
  FM, ...
• Quality ISO 9001 certified

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Italy

• National coverage in Italy 13 branch offices
• Fourth Italian cleaning company
• 2 500 employees
• 47 millions Euros Turnover
• Cleaning and maintenance services
• Quality ISO 9001 certified and SA 8000

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Netherlands

• Seventh Dutch cleaning group
• National coverage of Netherlands
• 4 200 employees
• 83 millions Euros Turnover
• Quality certified ISO 9001, security VSA, and
  OSB

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Switzerland

• Fifth Swiss cleaning group
• 10 branches over German speaking northern
  Switzerland
• and Geneva
• 1 800 employees
• 30 millions Euros Turnover
• Quality certified ISO 9001 and 14001, SZFF

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Ireland

• Third largest Irish Group for B to B, over 800
  customers
• National coverage in Ireland and Northern
  Ireland.
• 5 branches
• 4 200 employees
• 36 millions Turnover
• Commercial cleaning in all industry sectors
• Quality - ISO 9001 certified

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Social aspects
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Your Service Partner in Europe

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