TSystems UK

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T-Systems UK

• Tilbrook, Milton Keynes
• 7th February 2007

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T-Systems UKEuropes Leading ICT and BPO Provider
Deutsche Telekom AG
Wireless communication
Broadband/fixed line
ICT services

• Turnover of 12.9 bn,
• EBITDA 1.6 bn
• T-Systems provides tailored ICT and BPO solutions
  for corporate customers
• Top 3 ICT provider in Europe

• Turnover of 29.4 bn
• EBITDA 9.8 bn
• 86.6 million customers

• Turnover of 26.0 bn
• EBITDA 9.9 bn
• 41.2 million fixed lines
• 8.5 million broadband lines
• 14.0 million ISP customers

Corporate customers
Consumer customers
T-Systems key market message is that it provides
business flexibility, not just in how services
are delivered but also in how it engages with the
customer
Source T-Systems, Deutsche Telekom Annual
Report 2005
From OVUM report on ICT Strategies, 17th November
2005
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T-Systems UKStrategic Overview

• Focus on ICT-intensive solutions where combined
  Telecommunications/ IT offerings enable
  end-to-end responsibility
• Industry-specific solutions
• Horizontal solutions

Solutions

• Become the preferred ICT partner through distinct
  industry knowledge
• Automotive
• Telco and Media
• Services

• Public Sector
• Utilities
• Finance

• Become the No.1 European ICT provider through
  focused international growth in
• UK
• Switzerland
• Italy

• France
• CEE
• Austria

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What we do in Automotive.. We are the global
partner to the automotive industry.
OEMs, Suppliers and Dealers
Model offensives
Relocation of added-value
Market
High investment
Brand positioning
Customers
Flexible production
Time to Market
Region-based variations
Customer requirements
Global competition
"More for less"
Global procurement
High demand for individualization, shorter
delivery times,
MA
Declining sales figures, over capacities
Declining brand loyalty
Increasing legal requirements
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What we do in Automotive..We provide ICT
services which span the length of the
automotive value-added chain.
Automotive Processes
Engineering
Marketing, Sales Services
Supply Chain and Production
Corporate Management
Sub-Process
Product Definition Development
Production Preparation Support
Marketing Sales
Service
Distribution Logistics
Order Capacity Mgmt.
Production Control
Retail
Purchasing Logistics
InCarSolutions
Manufacturing Process Consulting
Automotive Solutions Services
Product Definition Mgmt.
Digital Product Creation
Digital Factory
SCM/Supplier Integration
Retail Consulting
Marketing
Diagnostics
Finance
Procurement
Supplier Integration Management
Collaborative Engineering
Purchasing Solutions
Production Planning
Capacity Management
Inventory Management
Market Services
Sales
Technical Documentation
IT Service Management
Controlling
Manufacturing Engineering
Engineering Process Consulting
Embedded Control (InCar Software)
Shop Floor Control Solution
Logistics Solutions
Order Fulfillment
DMS Platform Services
Ordering
Warranty Goodwill
Human Resource
InCarEngineering Solutions
Engineering Integration Solutions
Demand / Inventory Planning
Embedded Check (Diagnostics)
ECU Quality Control Sol.
VehicleManagement
QualityControl
JIT / JIS Solutions
Data Management
Warehouse Management RFID
Technical Document Management
Embedded Complete (Test Integration HiL,
TestC)
Digital Factory in Production
Financial Services
Mobile Services
Embedded Life (E/E Process Data Mgmt.)
Electronic Data Interchange
Automotive Supplier Solutions (gEXPRESS, ZEDA)
Embedded Telematics (Embedded Functions)
Cross Services
Enterprise Content Management
Enterprise Business Integration
Security Management
Test Factory
Business Intelligence
Engineering Workplace Management
Application Lifecycle Management Services
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Who we work with... Just some of the
Manufacturers, Importers and Dealer Groups plus
many Individual Retailers.
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Why Automotive is very important to us.. A key
Industry Line to T-Systems.

• Automotive is part of our heritage and tradition
  (debis and gedas)
• Unrivaled knowledge and skills globally
• We are already number 3 Automotive ICT supplier
  in the world
• We are responsible for key IT services and
  processes for 2 of the UKs main importer /
  manufacturer
• It is one of our key focus industries for growth
• Industry consolidation provides global players
  with a distinct advantage

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Our Automotive Aspirations.. From our solid
foundations we still expect to grow

• We aim to be the worlds number 1 ICT provider by
  2010
• Be recognised as being first in responsiveness,
  service and satisfaction
• Extend our range of services and solutions to
  cover the entire value chain
• To transform our clients businesses to be faster,
  leaner and more successful
• Be the Preferred Partner for the entire value
  chain.
• Be known for our innovative solutions

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Additional expertise and capacity.. To fulfill
our aspirations we need skilled and experienced
people

• Consultants and specialists are the first people
  required when engaging with the customer to
  demonstrate capability and extend the scope of
  the opportunity
• We need to respond quickly to our clients demands
  in an environment where demand is unpredictable
  in focus and quantity
• We do not retain sufficient resources to satisfy
  peak demands
• We need to be able to partner with organisations
  that have skilled and knowledgeable staff to fill
  the gaps in our capability and increase our
  capacity

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What we look for in Consultants.. Our
consultants must share the values of the
organisation and demonstrate the following
characteristics

• Knowledge
• Experience
• Professionalism
• Represent T-Systems
• Passion for delivery

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Thank you