ERI

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UNEMPLOYMENTCOMPENSATIONEMPLOYMENT
SERVICESORIENTATION
Basic aspects of the unemployment program There
may be some exceptions due to specific
circumstances
NHES is a proud member of America's Workforce
Network and NH WORKS.NHES is an Equal
Opportunity Employer and complies with the
Americans with Disabilities Act. Auxiliary aids
and services are available upon request of
Individuals with disabilities. TDD ACCESS RELAY
NH 1-800-735-2964.
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Read Your Rights and Obligations Book

• All information about The Unemployment Program
  and eligibility is available in the Unemployment
  Compensation Your Rights and Obligations Booklet

• If you have difficulty understanding English,
  please be advised that information on your rights
  and obligations is available in print or on our
  website in other languages

• You may request assistance to arrange for an
  interpreter to help you understand your Rights
  Obligations while claiming unemployment benefits

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Confidentiality and Your Benefits

• In order to ensure confidentially and identity
  protection regarding transactions with our office
  we ask that you provide
• A picture ID to all required meetings
• Social Security Card
• Current Immigration status card/Alien
  verification card

• If you wish to have someone speak to a department
  representative on your behalf, you must complete
  a confidentiality statement (every 30 days)
  authorizing that person permission to do so

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Basic Eligibility

• Must have sufficient earnings in the base period
• Must be totally or partially unemployed

• Must be available for full-time work
• Must be able to perform full-time work
• Must be actively looking for full-time work

• Must file a timely and proper claim for benefits
• Unless specifically exempted, must have an active
  Department work registration
• Must participate in re-employment services if
  selected
• Must disclose if
• required to make child support payments
• owe an uncollected over-issuance of food stamp
  coupons

Certain exceptions may apply to shift
requirements for an individual who is the only
adult available to care for a child under the age
of 16.
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Benefit Year

• Started the Sunday before you opened your claim
  (Effective Date)
• Weekly Benefit Amount (WBA) does not change
  during Benefit Year
• Maximum of 26 weeks worth of benefits in a 52
  week period (benefit year)

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Base Period

• Your WBA is based on wages earned during a Base
  Period

• Your Base Period is determined by the wages
  reported in each quarter
• Wages cannot be reported until the quarter has
  ended

• Therefore we use the first four of the last five
  completed calendar quarters before your Benefit
  Year Effective Date to determine your Primary
  Base Period

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3
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5
1
2
Sunday Effective Date
Count back 5 completed quarters
Use the first 4 completed quarters
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What is a week?

• Seven Days

• Begins 1201AM Sunday

• Ends on Midnight the following Saturday

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Unemployment

• Total
• No work during week
• No wages earned or payable
• Partial
• Working less than full-time AND Earning less
  than your WBA 30
• You must report all gross wages for that week
  when filing your claim

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Full-Time?

• Generally 30-40 hours per week (based on what the
  employer considers full time)
• Does not meet partial unemployment requirements
  regardless of amount earned

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Weekly Benefit Amount 372.00 plus 30
112.00 WBA 30 484.00
Part-Time?

• Less than full-time
• Earning less than WBA30
• Report all gross wages earned that week
  regardless of amount

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Partial Benefits?

• Example 1

WBA30 484.00 You Earn
-212.00 Benefits 272.00
Example 2 WBA30 484.00 You Earn
-100.00 Benefits 372.00

• REMEMBER
• Your WBA is the MOST that can be paid for any
  week!
• You MUST report ALL earnings regardless of the
  amount

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Weekly Earnings(Report when EARNED not received)

• Report
• When filing continued claim -over the phone
• over the web
• By paper (Payment Voucher)

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Claim Issues

• Question(s) on eligibility

• May require more information to process
• May require more time to process
• Checks may be held up

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Potential Issues On a Claim

• Not able for work
• Not available for work
• Not seeking work

• Quit
• Left self-employment

• Discharged for
• misconduct
• arson, sabotage
• dishonesty
• intoxication or drugs
• Disciplinary Layoff

• Late Filing
• Work Stoppage

• Wages
• pay for hours worked
• severance
• vacation
• holiday
• other

• Refusing suitable work
• UI from another state

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The Determination

• Monetary
• Everyone gets a monetary determination
• Benefit Year, WBA (if there is one), Wages used
  to establish WBA
• Non-Monetary
• Only if necessary
• Addresses any Issues on the claim

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Appeals

• Any Determination may be appealed
• Appeals must be in writing (web)
• Appeal within 14 calendar days of determination
  mail date
• CLAIMS REPRESENTATIVE

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First Check?

• If eligible usually w/determination
• Federal standards allow 21 days to process a
  claim, we do our best to work within these
  guidelines

REMEMBER Benefits are taxable. If taxes
withheld, check is for net amount!
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Claim Status?

• Go on the web (www.nhes.state.nh.us)

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Fraud

• We actively investigate all reports of potential
  fraud
• Cross match new hires, wage records and claims
• Anonymous tips are received regularly
• Penalties for fraud
• Administrative and Criminal
• Legal action/prosecution taken for fraudulent
  claims
• Must report ALL work and gross earnings
• Including self-employment earnings
• Even if not getting paid right away

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Remember to file Your Continued
Claims(Weekly/Biweekly Payments)

• Call in (800-266-2252) Option 2
• Go on the web (www.nhes.state.nh.us)

If you are filing on the web and get an ERROR
MESSAGE Call 1-800-266-2252 Option 3
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NHES on the Web
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File for Benefits
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Continued Claim
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(No Transcript)
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(No Transcript)
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Name
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Work Registration Requirement

• A full work registration is mandatory unless
  specifically exempted
• Registration can be done
• On the web (www.nhes.state.nh.us)
• In the local office

• If you received a Registration Warning today, you
  must register by midnight Saturday of the third
  week claimed for benefits, or your benefits may
  be affected

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Work Registration Exemptions

• You may be potentially exempt from work
  registration if you are
• Involved in a Mass Temporary Layoff
• You are a valid union member likely to find work
  through a Union Hiring Hall (card must be on
  file)
• Involved in a strike, lockout or labor dispute
• Documented reasonable assurance of returning to
  work with the same employer within
• Four weeks (non-seasonal employee)
• Sixteen weeks (seasonal employee)
• Partially employed with most recent employer
• Will have a new employer within 4 weeks

If you feel you may belong to one of these
categories please see an Employment Service
Representative today!
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Vocational Training

• Not all training is approved under unemployment
• Your unemployment benefits may be affected
• You must meet eligibility and receive prior
  approval to attend school or training
• A meeting with an NHES Employment Counselor is
  required if you are enrolled or thinking about
  enrolling into a vocational, training, or
  education program

Please contact your local office to set up a
meeting with an Employment Counselor to discuss
training.
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Your Weekly Work Search Activities

• Suitable work depends on YOUR
• occupation(s), skills, local area, length of
  unemployment, prior wages
• Look for work with employers
• with jobs in your occupation(s)
• with occupations that use transferable skills
• One-on-one meetings with an Employment Service
  Representative to help with your work search
  efforts

REMEMBER Failing to apply when referred to a job
may jeopardize benefits!
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Example

• Completed
• Correct Dates
• Regular Contacts
• Listed Other Search Methods Work Search
  Activities

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Example

• Not Complete
• No Dates
• Limited Contacts
• Insufficient Information
• Not signed
• Focusing on only one employer
• Only one method/resource used with no follow-up

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Side-by-Side
sufficient
insufficient
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Register For Work in The Job Match System

• Two Ways to Register
• On the Internet
• In Resource Center
• To ensure that you have made a complete
  registration and met the eligibility requirement,
  make sure you check off your skills
• Once you registered for work, review and update
  your registration every 30 days!

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On-Line
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Resource Center
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Whats in the Resource Center

• Internet Access
• Resource Library
• Videos
• Newspapers
• Employer Info.
• Resume Wizard

FREE!!

• Computers
• Job Listings
• Copies
• Faxing
• ADA Devices

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One-Stop Partners
NH Employment Program Community Action Agencies
Vocational Rehabilitation NH Community Technical
Colleges Older Worker Programs Food Stamps NHES

• Trade Act
• Employment Counseling
• Veteran Services
• Profiling/Re-Employment Services

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Reemployment Seminars (ERI)

• Three dynamic seminars are available to
  assist you with your work search
• Sign up with the Receptionist or
  with your Case Manager
• A Case Manager may require you to attend one or
  more of these seminars
• Failure to attend a scheduled seminar may affect
  your unemployment claim

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What do I do whenI find a job?

• Notify the Local NHES office or the Benefit
  Adjudication Unit
• Enter gross earnings for the first week you
  worked, if you did not work a full week
• Make sure you have claimed all the weeks for
  which you may be eligible
• Do Not throw away completed Work Search Logs

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OUR GOAL

• To help eligible persons receive all unemployment
  compensation due to them as quickly and
  accurately as possible, and to assist individuals
  successfully return to work as soon as possible.